Monitronics Reviews

Updated June 8, 2015
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2.8
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Recommend to a friend
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Michael R. Haislip
17 Ratings

31 Employee Reviews

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  1. Great environment, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Emergency Dispatch Operator
    Former Employee - Emergency Dispatch Operator

    I worked at Monitronics full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great environment and met some really great people. They offer great benefits and employee incentives.

    Cons

    Management lacks communication and understanding. Was always making up rules and complicating work.

    Advice to Management

    Communication and building trust with your employees is key! Get to know your team!


  2. Doesn't care for employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Emergency Dispatch Operator in Dallas, TX
    Former Employee - Emergency Dispatch Operator in Dallas, TX

    I worked at Monitronics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    i liked the hours I worked.

    Cons

    Supervisers do not care for employees and are too fire happy.

    Advice to Management

    When you have a person that comes to work everyday and works don't fire them for nothing.


  3. a/r processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Monitronics

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Okay pay, flexible, different opportunities

    Cons

    Management shows favortism....Human resources horrible


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  5. VP, Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Operations in Dallas, TX
    Current Employee - Vice President, Operations in Dallas, TX

    I have been working at Monitronics (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive culture in a growing company with many opportunities.

    Cons

    The recent growth and outpaced capacity in some areas of the business.


  6. Great place to work for students or recent graduates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Monitronics (More than a year)

    Pros

    Great benefits - It has a gym for all the employees.

    Cons

    schedules sometimes - Stressful environment - Hard to move up because of "clicks"


  7. Helpful (1)

    Tech Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Monitronics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not many Depends on the culture you like

    Cons

    Poor leadership No true development

    Advice to Management

    Review successful company's Business models towards there employees


  8. Helpful (1)

    Very good company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Monitronics

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great growth opportunities, high performance work place, open door policy w.supervisors, very professional.

    Cons

    Only challenges that I had were training.

    Advice to Management

    Keep doing what you are doing!


  9. Monitronics - Avoid if at all possible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Monitronics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Promotion are available and emphasized from within.

    Cons

    Poor training, leadership contradicts what they teach you, no TRUE leadership values. Treat you like it is an honor to work for them

    Advice to Management

    Upgrade the training and ensure EVERYONE is on the same page at all times.


  10. Ave salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Monitronics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good worklife balance
    Above average benefits

    Cons

    Below ave salary
    Expects overtime without pay


  11. Helpful (2)

    HORRIFIC, NIGHTMARISH EXPERIENCE. WORST EXPERIENCE OF MY LIFE.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support in Dallas, TX
    Former Employee - Customer Support in Dallas, TX

    I worked at Monitronics full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The company does a lot of things for their employees. They have parties and give trinkets. The work environment seems casual. They offer free coffee, etc.

    Cons

    These folks will turn on a dime if you get on their bad side. They fire quick. DON'T COMPLAIN ABOUT A HOSTILE WORK ENVIRONMENT or you are out of there quicker than quick. HR has NO EXPERIENCE in dealing with any true employee relations issues. NONE AT ALL. All they will do is turn your words against you and terminate you. Very quickly. This is a very vindictive company. Lawyered up to harass former employees who "dare" to post public complaints. Right now I am afraid when typing this review. I can't say why but let's just say "I've Been Contacted To SHUT UP" about it all "or else". And this was from a VERY HIGH UP person at the affiliated with the company. Can anyone say "corporate attorney" and "threat of a lawsuit"? Honestly folks.. BE VERY CAREFUL. If I could go back in time I would have never applied. Worst experience of my life. The only thing I could think of to compare this company to is the John Grisham novel "The Firm". Remember when Tom Cruise seemed to have gotten the perfect job and his wife started seeing the people at the company for what they really were - which were 'Demons'. Honestly. These people are sweet as mom's apple pie when you are hired but will turn and show their fangs on a dime. This company has a "slash and burn" policy. They will try to DESTROY YOU if you anger them. People I am AFRAID of these people. You all wouldn't believe how they treated me. Just be CAREFUL!

    I will NEVER use their services and I will NEVER recommend their services. EVER. And I will ALWAYS be an advocate against them. As long as I live. Companies that operate like this one should not be in business. If people only knew what they were dealing with. If they only knew.

    Advice to Management

    Get out while you can. Honestly. You guys just don't know who.. or better yet.. WHAT.. kind of company you are working for. Unless you are empty and soulless. Just like they are.



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