Monitronics Reviews

Updated July 23, 2015
35 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.7
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael R. Haislip
19 Ratings

35 Employee Reviews

Sort: Popular Rating Date
  1. decent company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Dallas, TX
    Current Employee - Clerk in Dallas, TX

    I have been working at Monitronics

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    good mix of personalities. ceo and upper management do seem to care about the future of the company, onsite gym and cafe, new building

    Cons

    middle management has changed and they are revwrting back to the old ways of micromanaging by #s instead of quality. some managers play favorites, lack of consistency

    Advice to Management

    get more management training, learn how to motivate employeea. let employees review their supervisors. some of us have genuine suggestions.bring back hpwp!!! n


  2. ok job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Emergency Dispatch Operator in Dallas, TX
    Former Employee - Emergency Dispatch Operator in Dallas, TX

    I worked at Monitronics full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    a lot of overtime and very nice coworkers

    Cons

    no chance of growth at all


  3. Customer Service

    Former Employee - Call Center Customer Service Representative in Lewisville, TX
    Former Employee - Call Center Customer Service Representative in Lewisville, TX

    I worked at Monitronics (More than 8 years)

    Pros

    Helping customers keep homes and businesses safe and secure.

    Cons

    As customer service you get all calls and need to transfer, angry customers when you tell them you have to transfer


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Just Do your job and stay out of the way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Monitronics full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    For the most part everyone is really nice. They provide us food sometimes. Depending on what department you're in the money is great.You actually can move up. If you do your job and get out of there, You don't have to worry about being fired..

    Cons

    MANAGEMENT IS SHADY.... It's like we all work for different companies, no structure. It's unorganized. The raises suck.


  6. Doesn't care for employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Emergency Dispatch Operator in Dallas, TX
    Former Employee - Emergency Dispatch Operator in Dallas, TX

    I worked at Monitronics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    i liked the hours I worked.

    Cons

    Supervisers do not care for employees and are too fire happy.

    Advice to Management

    When you have a person that comes to work everyday and works don't fire them for nothing.


  7. Great environment, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Emergency Dispatch Operator
    Former Employee - Emergency Dispatch Operator

    I worked at Monitronics full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great environment and met some really great people. They offer great benefits and employee incentives.

    Cons

    Management lacks communication and understanding. Was always making up rules and complicating work.

    Advice to Management

    Communication and building trust with your employees is key! Get to know your team!


  8. a/r processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Monitronics

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Okay pay, flexible, different opportunities

    Cons

    Management shows favortism....Human resources horrible


  9. VP, Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Operations in Dallas, TX
    Current Employee - Vice President, Operations in Dallas, TX

    I have been working at Monitronics (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive culture in a growing company with many opportunities.

    Cons

    The recent growth and outpaced capacity in some areas of the business.


  10. Great place to work for students or recent graduates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Monitronics (More than a year)

    Pros

    Great benefits - It has a gym for all the employees.

    Cons

    schedules sometimes - Stressful environment - Hard to move up because of "clicks"


  11. Helpful (1)

    Tech Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Monitronics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not many Depends on the culture you like

    Cons

    Poor leadership No true development

    Advice to Management

    Review successful company's Business models towards there employees



Showing 35 of 39 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.