Monitronics
3.2 of 5 19 reviews
www.monitronics.com Dallas, TX 500 to 999 Employees

Monitronics Reviews

Updated Mar 27, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.2 19 reviews

                             

82% Approve of the CEO

(no image)

Michael R. Haislip

(11 ratings)

50% of employees recommend this company to a friend
19 Employee Reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Great work atmosphere and management team

QA Manager (Current Employee)
West Palm Beach, FL

I have been working at Monitronics full-time for more than 3 years

ProsRoom for growth.
Work life balance.
Open door policy.

ConsCompany was sold and disbanded.

Advice to Senior Managementwhat's next

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

its a great team/family oriented workplace

Customer Tech Support (Current Employee)
Farmers Branch, TX

I have been working at Monitronics full-time for more than a year

Prosthe staff are friendly and the management is fair we have lots of company funded events like monifest where they invite live entertainment we have a cookout prizes and we feel rewarded for out hard work/

Consnot a great deal of ability for advancement and there are no current career paths in place.

Advice to Senior Managementthe staff could use more in depth training for the products we support.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Horrible Employee Treatment (3 yrs employee) HIGH TURN OVER!!!

Customer Service Representative (Current Employee)
Dallas, TX

I have been working at Monitronics full-time for more than 3 years

Prosgreat trainers, good benefits, helpful and friendly coworkers

ConsHIGH TURN OVER!!! They fire 2-3 people a week and hire 14-18 new people a month. They pay less compared to most. HPWP is a hoax and a bunch of nonsense that is a program trying to make employees believe that the management team and HR are angels BUT BEWARE most supervisors and managers are Wolves in Sheep skin who will SMILE in your face and then turn around and STAB you in the back. Talk ill about you to fellow peers in management. Superiors ill treat subordinates! They get your hopes high by smiling ear to ear and lying through their teeth and then shatter your hopes and dreams by pulling dirty string and spreading false rumors and gossip to same or different department management peers thinking we as employees do not have ears and are unaware of of these trivalent stunts. Employees may never step up and say anything to these supervisors and managers in order to desperately hang on to the what they have and not lose their employment. They 100% attendance expectation policy is told to us along with the fact that supervisors/managers trust in us as adults we will do all we can to adhere to the 100% attendance yet when a few unexpected life crisis occur they fire people left and right like they are dirty socks and are replaceable. Its pathetic and a BIG JOKE!!!

Advice to Senior ManagementDo not lie to us, pretend to like us as people or employees and turn around and pull shady trivial pathetic moves. We see right though your fake masks!!! Keep your word!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Very good

Anonymous Employee (Former Employee)

I worked at Monitronics as a contractor

Prosgood team and work environment

Consstill growing, learning
Over all not a bad environment to work in

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Fast Growing, Good Company

Anonymous Employee (Former Employee)
Dallas, TX

I worked at Monitronics full-time for more than 5 years

ProsEasy access to senior leaders, fast growing, work-life balance

ConsLack of clear policy and procedure, poor compensation

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Inconsistent management and poor technology

Staff Accountant (Former Employee)
Carr, TX

I worked at Monitronics as a contractor for less than a year

ProsEmployees(the ones who stay) participate in a lot of company sponsored activities and they are acquiring other companies for future growth.

ConsInconsistent management (ESP -accounting and technology), high employee turnover, and poor employee training. Two month employee training a new employee is quite suspect

Advice to Senior ManagementVet your promotions more carefully and spend more time and money on establishing corporate policies.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Worst senior management

Anonymous Employee (Former Employee)
Dallas, TX

I worked at Monitronics full-time

ProsFast growing, hpwp, good people

ConsWorst upper management, micro manage, unprofessional management

Advice to Senior ManagementReplace the upper management and or their management style, stop micro manage good employees and trust your employees

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to work but not many freebies and perks

Finance Manager (Former Employee)
Dallas, TX

I worked at Monitronics full-time for more than 3 years

ProsGreat Sr. Management, Very down to earth

Consnot many perks for employees for instance no cafeteria, coffee shop, gym on premises
Not many opportunities for people in mid management to move up the ladder, to be challenged. Creative compensation such as stock options not offered to many people

Advice to Senior ManagementPeople in Mid Manager level do not have very many opportunities to move up, they should create opportunities/projects for ppl to participate in which will accordingly help the company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Needs new respectful and knowledgeable management.

Service (Current Employee)
Dallas, TX

I have been working at Monitronics full-time for more than 10 years

ProsTuition Reimbursement, gym, dart pass, vto

ConsPoor leadership, focuses more on modules to track how bad their employees are than to make them better. turn around is very high solely due to this.

Advice to Senior ManagementUplift your employees to be better. The reliability report was the worst idea ever created. The company was actually ran better when it had less. Respect and being treated like a child is a norm. HPWP seems to be a made up program. Employees are held to a standard management isn't. if you uplift your employees they make you look better.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company - employee and family friendly!

Anonymous Employee (Former Employee)

I worked at Monitronics full-time for more than 5 years

ProsMarket wages, good benefits, employee perks, excellent leadership

ConsSometimes wait too long to terminate bad employees

Advice to Senior ManagementIf something or someone is not contributing, change!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Monitronics? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Monitronics reviews and ratings — including employee satisfaction and approval rating for Monitronics CEO Michael R. Haislip. All 19 reviews posted anonymously by Monitronics employees.