Montage Hotels & Resorts Reviews

Updated April 20, 2015
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3.6
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Employee Reviews

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  1. Marketing Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Montage Hotels & Resorts (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Growing company
    - Significant learning and development opportunities
    - Excellent benefits
    - Upward mobility
    - High employee engagement

    Cons

    None that I have seen.

  2. Unsupportive management and human resources.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA

    I worked at Montage Hotels & Resorts full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Over all great people to work with. Lots of growth and potential. They are open to training and give plenty of opportunity for learning and development.

    Cons

    Human resources did not support employees' concerns with management and training. High turn over due to lack of support.

    Advice to Management

    Management training for upper levels would be effective in managing younger, new employees.

  3. If you like being lied to constantly, this alleged "5-star" property is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Laguna Beach, CA
    Current Employee - Anonymous Employee in Laguna Beach, CA

    I have been working at Montage Hotels & Resorts full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Flexible hours, benefits offered for full time employees

    Cons

    Cog-in-the wheel mentality, management doesn't care about developing talent within the company, obsessed with the bottom line, they act like we're going out of business when the hotel is making millions (sometimes tens of millions) dollars per month.

    Advice to Management

    Pay attention to the people who are actually doing the work and not the ones who are stroaking your ego! Stop lying to people, if there aren't opportunities for them then don't pretend like there are, honesty goes a long way and is in line with the supposed "values" of the company!

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  5. Typical Resort Job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Montage Hotels & Resorts

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great location, great team, job is easy/fun to make the guests happy

    Cons

    Just an entry job working at a resort

  6. Amazing place to work! By far the best training a company can offer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Montage Hotels & Resorts full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's an amazing place to gain exemplary customer service skills! The best!

    Cons

    Substandard compensation. You delivery high end results, but don't get paid for it.

    Advice to Management

    Keep up the great work by continuing to focus on the staff training! It's an amazing place to work and to stay!

  7. Great place to work

    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Montage Hotels & Resorts

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Meet nice people and eat great food

    Cons

    there are no cons that I know of

    Advice to Management

    keep it real and ya pretty much it.

  8. Outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge in Lahaina, HI
    Current Employee - Concierge in Lahaina, HI

    I have been working at Montage Hotels & Resorts

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very high end company
    Still growing a potentially benefit

    Cons

    small, no where hardly to relocate to.

  9. Fantastic Growth and Training Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Reception Manager in Park City, UT
    Former Employee - Guest Reception Manager in Park City, UT

    I worked at Montage Hotels & Resorts full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Tremendous focus on training and continuing education. Competitive salary and benefits for the area, and great ski benefits for the winter season.

    Cons

    I felt under utilized by upper management, and was often coached to be less involved with my asociaties

  10. This was an amazing company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Massage Therapist in Laguna Beach, CA
    Former Employee - Massage Therapist in Laguna Beach, CA

    I worked at Montage Hotels & Resorts part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training, you are set up for success. Free shift meals, amazing managment, beautiful spa with ocean view, employee parking with shuttle to hotel.
    They allow you to use a room for trades if available of course, you get great training on massage modalities, if you become full time you get trained in scrubs, wraps, ect...

    Cons

    The uniform needs update, that's all i can come up with

  11. If hospitality isn't your life don't work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Beverly Hills, CA
    Former Employee - Front Desk Agent in Beverly Hills, CA

    I worked at Montage Hotels & Resorts full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked in the heart of Beverly Hills so there were lots of perks and if you name dropped Montage you were taken care of.

    Cons

    There was no work life balance. They controlled you with their scheduling. Let their workers know the following weeks schedule the day before didn't allow you to make any plans. They also never had their employees back. The entitled elite were always right.

    Advice to Management

    Watch out for your employees and have their backs. Everyone grew resentful because management never took their employees side in conflict.

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