Monument Systems

  www.monumentsystemsllc.com
  www.monumentsystemsllc.com

Monument Systems Reviews

Updated September 7, 2014
Updated September 7, 2014
7 Reviews
1.6
7 Reviews
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Dr. Malik Hasan MD
1 Rating

Employee Reviews

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  1.  

    Give 110% with no results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ

    I worked at Monument Systems full-time (less than an year)

    Pros

    Company has many things one can learn if given the ability to learn. There are some very nice employees who will try to make you feel comfortable. Management will compliment when you do a good job. Casual dress

    Cons

    Lack of willingness to train. Staff dump on the new person but wont give them any directive or time to discuss what is needed. Company supports environment of just emailing uninformative instructions. Employees seem to group themselves in cliques. Company seems happy with giving sub-par information and help to clients. Horribly understaffed. Not much of a culture to encourage retaining new-hires or company pride. Employees expected to give their lives and bodies to the company. You will work all the time to a point of exhaustion. Work hours are extensive and excessive. Engineers expect new hires who are not from technical background to know exactly what they are wanting and needing without any training or willingness to allow time to explain. Company emphasizes growth but is not willing to develop an environment to make new hires successful. Expectations are sometimes unrealistic. Difficult to learn. You lose confidence and ambition quickly. Give it your all and see no results. You leave feeling a sense of being beaten and loss after giving everything you got.

    Advice to ManagementAdvice

    Improve on the company culture. Working people to death and lack of training will only make people leave. Hire more engineers, Account Services, and other staff so you can deliver a good product to clients and create a more balanced life for employees. Be willing to train new employees or watch them become discouraged and leave. Without creating an environment for successful satisfied employees you will not be successful as a company. Make it a point to deliver good quality work and information to the clients rather than fragmented info and solutions. Help new employees instead of pushing them away and having issues later when things don't get done right. Learn how to do things right and make things work the first time when possible instead of the attitude of: "We'll deal with it when and if it comes back".

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Don't do it! Really bad employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Monument Systems full-time (more than 10 years)

    Pros

    There are no pro's at this employer

    Cons

    No life, you are working excessive hours, no raises, no training, no questions allowed. Its sink or swim

    Advice to ManagementAdvice

    Hire people in management roles that know how to manage people. Intimidation and fear of losing your job if you don't conform to 50-60+ hours each week does not work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    past due

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ

    I have been working at Monument Systems full-time (more than 5 years)

    Pros

    staff are allowed to work from home if desired

    Cons

    layoffs with no severance can occur

    Advice to ManagementAdvice

    needs stability

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    Hell on Earth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering Manager in Tucson, AZ
    Former Employee - Software Engineering Manager in Tucson, AZ

    I worked at Monument Systems full-time (more than 10 years)

    Pros

    There are few pros. Depending on the project/area assigned, the quality of work can be good. Occasional work from home. Convenient location. You get a chance to work on different areas. Some good people to work with. It pays the mortgage. Decent PTO accrual (but good luck getting to use it).

    Cons

    Where do I start? There is no consideration for life or family. This is supposed to be a software development company, but professional methods are discouraged. Rather than move toward more modern techniques and processes, cowboy coding is mostly appreciated by upper management. Upper management does not understand the value of institutional and domain knowledge. Putting out fires and oiling the "squeaky wheel" is more important than maintaining the integrity of the product. It's better to be one of the COOs smoking buddies than it is to be competent.

    Management sees themselves and the company as dominating their environment, while nothing could be further from the truth. Management identifies so completely with the company that there is no clear boundary between their personal interests and the company’s interests. They think they have all the answers. They ruthlessly eliminate anyone who isn’t completely behind them. The COO is a consummate spokesperson, obsessed with the company image at the expense of the actual business. They underestimate obstacles and stubbornly rely on what worked for them in the past, despite all evidence to the contrary.

    Advice to ManagementAdvice

    Read "The Seven Habits of Spectacularly Unsuccessful Executives." Get rid of the bullies or you will lose some (more) very talented, key contributors. Assist employees in career development instead of leaving everything up to each individual employee. The focus is all about the customer. You forget there wouldn't be any customers without employees first.

    Doesn't Recommend
    Negative Outlook
  6. 7 people found this helpful  

    Started out great and been going downhill ever since.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ

    I have been working at Monument Systems

    Pros

    One of the very few Tucson software development companies. The office location is nice and the people that work here are very friendly.

    Cons

    Managemenent doesn't have a clear picture for the future of the company, clients are supported at a monetary loss to the company, software engineering as a department is treated like a support organization. No pay raises are ever given (over 8 years for some people). Pay raises aren't even given for many promotions.

    Advice to ManagementAdvice

    The company is in the middle of self-destructing. Unless a really solid and realistic plan with achievable objectives is created very shortly, the company will soon be unsustainable simply because crisis management isn't working. In addition, there needs to be some balance between wlnning the hearts of customers without losing the trust and minds of the employees (which is what is happening right now).

    Doesn't Recommend
  7. 6 people found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ

    I have been working at Monument Systems

    Pros

    It's a fairly casual environment where you can where jeans and sandals most days. The office is relatively centrally located, so it is fairly convenient. They haven't missed a payroll in years, so, with the economy so bad, I'm glad to have enough income to pay my bills.

    Cons

    Management has no consideration for people's lives, and they don't respect the people who work there. They are throwing out hard won gains for an unprofessional approach to development. Professional people are treated like custodial staff, and the pay scale is way behind the market.

    Advice to ManagementAdvice

    The company is in real trouble. Current projects are certain to fail, and will take the product and the company with them. The idea that "the customer is always right" only goes so far. It makes employees unhappy, it gives abrasive customers an unfair advantage and some customers are bad for business.

    You can’t treat your employees like serfs. You have to value them. If they think that you won’t support them when a customer is out of line, even the smallest problem can cause resentment.

    When you put the employees first, they put the customers first. Put employees first, and they will give better customer service because they care more about other people, including customers, they have more energy, they are happy, meaning they are more fun to talk to and interact with, and they are more motivated.

    Doesn't Recommend
  8. 4 people found this helpful  

    Very Poorly Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Monument Systems

    Pros

    Very laid back environment, remote opportunities are really great. Working with other employees are great, very good people. Interaction between peers is good and office is nice.

    Cons

    There is no communication with the Monument organization. Employees rarely know what is going on regarding deadlines, company goals and direction. Training at the company is non-existant and employees have to rely heavily on peers for information and guidance.

    Advice to ManagementAdvice

    Formal communication is sorely needed and training is a must. Employees need to be empowered and allowed to do their job without holding back on research and asking other employees questionsl Senior Managment needs to relook how the company is running and re-asses how things are working. Employees are now starting to leave and find jobs elsewhere, as the company and clients are truely suffering.

    Doesn't Recommend

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