Moosejaw Reviews

Updated February 24, 2015
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3.7
19 Reviews
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Eoin Comerford
9 Ratings

Employee Reviews

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  1. Cool place to work with some caveats.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Position in Madison Heights, MI
    Former Employee - Warehouse Position in Madison Heights, MI

    I worked at Moosejaw part-time (less than a year)

    Pros

    I worked a seasonal position in the warehouse.

    You don't find many companies like this in the metro Detroit area. Actually one of the few places that won't treat you like crap. Managers are very relaxed and will work with you if there are any issues. The warehouse is vary diverse so pretty much anyone will fit in no matter what color, gender, sexual orientation, etc.. You can listen to music on headphones while you work. Sometimes we had nerf wars which were pretty fun. Sometimes there was free food. Overall, it was an easy, fun job. I can't comment on the corporate area since it's basically a separate part of the company that's in the same building. Last pro is that you will be working with some attractive people which is surprising in a warehouse.

    Cons

    The pay is just slightly above minimum wage. While it's an easy job you could make significantly more at UPS down the street if you don't mind a more labor intensive position and not as cool of a work place. Unfortunately the warehouse is somewhat separated from the corporate area so networking to get ahead isn't likely if you're looking for a corporate/business position. The music in the warehouse can get awful with a lot of people playing screamo which is often unbearable. The men's bathroom in the warehouse was real bad. It needs some serious remodeling. Also a lot of people didn't wash their hands and I got sick one week. The sales were a little lacking so there wasn't enough work near the end of the season. This was probably due to the lack of cold weather in late 2014. The supplies were often lacking. They were stingy with tape guns which I don't quite understand why since they're under $15 each.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Private Equity ownership changed the Company for the worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at Moosejaw

    Pros

    They had a great, fun culture before the buyout. There was hard work, but it was appreciated, and we got to make nice bonuses when we exceeded our goals, which were realistic ones.

    Cons

    Now, they limit bonuses, and HR is a gatekeeper, shutting down employees who wish to question management or challenge processes in any way. This is frustrating as we felt more like worker bees whose input was not valued.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Moosejaw part-time

    Pros

    Environment, Culture. Definitely a very fun place to work and they specifically hire like minded people for the most part.

    Cons

    Need to do a better job with inventory management of products and managing the origins of sales, specifically around stores.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    GREATT, GREATT, justttttttt GREAT!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Position in Madison Heights, MI
    Current Employee - Warehouse Position in Madison Heights, MI

    I have been working at Moosejaw part-time (less than a year)

    Pros

    Its so laid back, if your a young hipster; you are SURE to enjoy it! There's no dress code, breaks can be taken when wanted (but cannot exceed a maximum time), They often have company meetings through the day. You Get a AUTOMATIC free shirt for working there, and have MANY chances to win other things such as $1,000, Vacations.. YOU NAME IT! My first day was great. I'm just a seasonal warehouse associate at the HQ in Madison heights, MI. But I hope this turns into permanent employment and all associates has a shot at overtime (More than 40 hours a week)

    Cons

    A little unorganized, I feel bad for the HR.. because people change their avalibility by the week!

    Advice to ManagementAdvice

    Idk, Youre doing great! Boost Up Sales so I can keep my job!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    A company with out a clue on what it wants to do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Moosejaw part-time (more than a year)

    Pros

    Centrally located and a great place if you want to just show up and don't care about a career

    Cons

    Too many to list unfortunately. Little room for advancement.

    Advice to ManagementAdvice

    Management should encourage innovation within the company without fear of retaliation. This company is hurting itself by not letting its employees share ideas and encourage their creativity. A key concept of change is innovation and it is not rewarded, instead successes go unrecognized and feedback is discouraged.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Fun is mandatory!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Customer Service Representative
    Former Employee - Seasonal Customer Service Representative

    I worked at Moosejaw part-time (less than a year)

    Pros

    They really want you to have fun at work
    They recruit people from the inside for upper management. You can move up pretty quickly.
    Amazing discount.
    Management seems to care about employees as people. The CEO still gets out and makes a point of meeting all the employees (cool guy)

    Cons

    Lots of turnover.
    Slow in the stores with not much to do.
    Pay is not great

    Advice to ManagementAdvice

    could encourage more work life balance
    grow the business more and get the name out there

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Boring internship, didnt learn anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Madison Heights, MI
    Former Intern - Intern in Madison Heights, MI

    I worked at Moosejaw as an intern (less than a year)

    Pros

    play volley ball and improve your health

    Cons

    The IT department has no direction. There is no knowledgeable person to guide. I felt I knew more than every one. Glad I am not a full time employee or I will become like one of them. Wrong place for interns as this does not show real world.

    Advice to ManagementAdvice

    Need knowledgable people and not just talkers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Moosejaw Response

    Jul 28, 2014Director of HR

    This review was posted for a former disgruntled IT employee, who left the company on his own accord after verbalizing many times that he was smarter than everyone in our IT department. Great guy ... More

  9. 4 people found this helpful

    A great job if you don't really need money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse (Multiple Positions) in Madison Heights, MI
    Former Employee - Warehouse (Multiple Positions) in Madison Heights, MI

    I worked at Moosejaw full-time (more than 3 years)

    Pros

    Fantastic outdoor gear to learn about if you are an outdoor enthusiast! The discounts are great! There is a culture of having fun while getting it done, which I absolutely enjoyed. Many friends made there!

    Cons

    Enjoying the discount is nearly impossible as a CSR or warehouse staff when taking the hourly pay into consideration ( unless, of course, you are among the "trust-fund outdoor-hipster" crew). While the environment is fun, it seems to enable a perpetual adolescence that can kill motivation and ambition. Cliques are HUGE at MJ!!! Join one or you will not advance. And with like most companies that have a call center attached to it's warehouse, there is an awkward, almost condescending nature in communicating with warehouse staff.

    Advice to ManagementAdvice

    Competitive pay and benefits go a long way when conveying the worth of your workers. Encourage rotation in ALL positions to enrich the perspectives of CSR's and warehouse staff alike! It could only strengthen your people and MJ would ultimately benefit.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful

    Cool company going in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Madison Heights, MI
    Current Employee - Anonymous Employee in Madison Heights, MI

    I have been working at Moosejaw full-time (more than 5 years)

    Pros

    The best part about Moosejaw is the people that work there. In general, it's a bunch of very cool, funny and smart people. Management makes the effort to make it fun with dogs at work, beer fridge Fridays, employee recognition stuff, etc., which certainly helps, but overall it's about looking forward to seeing the people that you work with on a daily basis.

    Cons

    The cons are that Moosejaw is still a relatively small company (about 300 people) so money is fairly tight and career advancement can be tough, though both have improved a fair amount over the past couple of years.

    Advice to ManagementAdvice

    Keep up the good work but remember that your best asset walks out the door every night.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful

    The gear is why you work here.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Moosejaw

    Pros

    Laid back atmosphere, flexible schedules, 65% discount on Moosejaw gear, 25% discount on other brands.

    Cons

    No benefits, poor pay, almost no chance of moving up in the company.

    Advice to ManagementAdvice

    For how awesome Moosejaw thinks it is, they treat their employees pretty bad. If they want to be an industry leader they need to raise the bar. Almost minimum wage pay and no benefits is an awful way to show your employees how much you mean to them. I'd rather work in a more strict environment and get paid more. The discounts are nice but they don't pay my bills.

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