Morgan Services

  www.morganservices.com
  www.morganservices.com
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Morgan Services Reviews

Updated May 13, 2014
Updated May 13, 2014
11 Reviews
3.8
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Richard J. L. Senior
10 Ratings

Employee Reviews

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  1.  

    well worth it, i learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Or Branch Manager
    Current Employee - Service Or Branch Manager

    I have been working at Morgan Services full-time for more than 3 years

    Pros

    weekly pay check, 401k and health care

    Cons

    not a lot of room to grow

    Advice to ManagementAdvice

    work life balance on second shift

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Team Spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative  in  Chicago, IL
    Current Employee - Service Representative in Chicago, IL

    I have been working at Morgan Services full-time for more than 8 years

    Pros

    Very positive everyday at work. Management really cares . Customer service top priority.

    Cons

    Lower salary than the competition. Benefits excellent . No Union atmosphere.

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Outside sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Morgan Services

    Pros

    Benefits are good, car allowance could be better.

    Cons

    Comp plan not so good.

    Advice to ManagementAdvice

    Wake-up.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgan Services full-time for more than a year

    Pros

    company cares about employees
    do things the right way

    Cons

    need stronger marketing
    need more technology in marketing and in everyday business

    Advice to ManagementAdvice

    Market

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Morgan Service is a great company if you are willing to put the time in to be successful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Morgan Services full-time

    Pros

    There is a significant amount of autonomy that is associated with a management position at Morgan Services. Upper management lets you run the business like it is your own, which is great if you are good at what you do. Unfortunately, there are some managers (mainly former managers) that lack those key skills and do not/did not have the success that they or their direct supervisors would have hoped for. Morgan Services treats all new employees from Service Reps and up to an all expensed paid week in Chicago that includes meeting the owner and corporate personnel that makes you feel like part of the Morgan family as you learn about the company. It really is a great company if your work under good people and are willing to do what it takes to be successful (I was fortunate in this area, which kept me with the company for so long). Ultimately, this company has been a privately owned business for 128 years, where the owner cares about the owner and even calls the Service Reps. to thank them for the success they have had on their perspective routes.

    Cons

    Due to the slim management hierarchy (Could be a pro in many organizations), there is little room for advancement opportunities for those talent high achieving employees. There are very few yearly pay raises that can be somewhat self-defeating when performing at a high level and seeing only small increases for high performance.

    Sometime you have individual that have worked for Morgan Services for long time and just go through the motions and are not willing to put in the extra work. They are happy being just average employees and I find that to be disconcerting. Management at all levels should not allow.

    Advice to ManagementAdvice

    Keep up the great work and try to find opportunities to promote within when applicable when the employees have been successful in their current roles or they may find other opportunities that allow for continued career growth for top performers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not what I was hired for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Supervisor  in  Cincinnati, OH
    Former Employee - Service Supervisor in Cincinnati, OH

    I worked at Morgan Services full-time for less than a year

    Pros

    Friendly atmosphere, direct contact with company's upper tier business professionals. Paid travel when using your own vehicle. Bucket bonus system after 1 year. Very little micromanaging. A good workout if you're planning to do delivery (which is also part sales).

    Cons

    Hired for one position, but never given opportunity to do that job. Instead, due to extreme shortage and 50% of their delivery drivers quitting or injured, forced to work back to back to back to back (4 weeks) of 12+ hour days, as salary...while normal/seasoned delivery drivers were denied overtime.

    Former service supervisor was being moved to a sales position and rushed 'training' and often lengthening our days by several hours. Difficult to encourage add-on sales for the delivery drivers when they're picking up the slack of several other workers.

    Online description says 20-50lbs carry, pull, lift....it is often exponentially higher (soiled linen from many restaurants easily passes 70lbs per bag, often 5-10 bags per trip).

    Advice to ManagementAdvice

    More delivery drivers, balanced routes, and more overtime pay. Dont deny overtime opportunities and rely on salary supervisors to full encompass delivery role and supervisor. If the company is happy and the customers are happy, shouldnt the workers be as well?

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Too much work for low wages.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Los Angeles, CA
    Former Employee - Sales Representative in Los Angeles, CA

    I worked at Morgan Services full-time for more than 8 years

    Pros

    Hard-working drivers, I mean "Service Reps."

    Cons

    One year the branch I worked at topped our sales goals and after the pay-out was made, the former GM at the Los Angeles plant put an end to awarding service reps for topping goals. Too many managers have college degrees but cannot do the jobs of those whom they manage. Service reps are told to hurry up and get the job done but are told not to put in for overtime for doing 10-11 hours and just list 8 hours only.

    Advice to ManagementAdvice

    Richard, your managers have driven away a lot of good people. Service reps who point out how the company is losing money and how that can be fixed are called problem makers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Awesome career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Representative  in  National City, CA
    Former Employee - Service Representative in National City, CA

    I worked at Morgan Services full-time for less than a year

    Pros

    Great people, opportunity for short work days once you get the hang of it

    Cons

    Early hours, a couple bad trucks

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fair experience with a different kind of company, one that is a little out of touch with todays market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at Morgan Services

    Pros

    Good benefits package
    No week end work, consistent weekly hours
    Standard rules to follow with regular feed back from managers

    Cons

    Goals seem to change every year, one year "get more from your current people with no hiring", the next year "hire all the people you can and kick butt"
    Promises of bonuses come true in other parts of the country, but not here if your area isn't profitable
    Corporate suggestions are usually along the owner's party line, not necessarily in line with market conditions

    Advice to ManagementAdvice

    Let unprofitable areas grow as fast as possible to get to profitability faster, then weed out the worst accounts

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Morgan Services

    Pros

    Been around a long time, great people, they care about you as an employee

    Cons

    Building is a little old

    Recommends
    Approves of CEO

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