Morgans Hotel Group

www.delanomarrakech.com
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Morgans Hotel Group Reviews

Updated June 27, 2015
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21 Employee Reviews

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  1. Helpful (3)

    Incommunicative, poor structure, corrupt and terribly managed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Morgans Hotel Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Beautiful properties, brand recognition, high paying relative to competitors, and pretty people.

    Cons

    Favoritism abounds, ineptitude goes unpunished, leadership is noticeably absent, with vast numbers of them "working" from home. No accountability, and full of under qualified talent that is overpaid to make up for the terrible work environment.

    Constant bickering amongst stockholders, threats of sale of the company, and churn of senior leadership trickles down. Average lifespan in ops/leadership/sales/marketing seems to be 1-2 years tops.

    Hypocritical behavior permeates, with company moto's like "communicate communicate communicate" meanwhile most news of the state of the company during a hostile takeover of the board, ousting of the CEO, loss or publicly viewed legal and financial jeopardy of virtually every property signed in the past 5 years is all announced in the news before anyone in the company hears about it, and no directly is given on how to respond. During Hurricane Sandy, absolutely no information was sent out to any employee not on property for 1-3 days depending on the department.

    Phrases like "everyone is a housekeeper" meanwhile restaurants fail health department inspections, "renovations" are a laughable slather of paint, meanwhile the infrastructure of their properties are cheaply built, poorly managed, and jokingly "updated" during renovations.

    "Design" teams very headcount heavy, considering it takes 4 "designers" a week to open a bar at Hudson (Sky Terrace) that has not changed appearance in over 11 years.

    The company is alarmingly siloed, which for a company that is only 13, err no 12 (or wait is it 10 yet?), is ridiculous. F&B has its own marketing/design teams separate from hotel marketing.

    The company will not exist within 5 years. It will be sold, and everyone from the top to the bottom are aware. The difference lies in the roles being integral to the success of a property/hotel, vs a role that will ultimately be deemed redundant or unnecessary by a new owner.

    Ultimately, the law suits, exorbitant executive committee pay (68% of EBITDA revenue), and continuing year over year losses despite a doubling of revenue, are all signs of a dying company flailing for relevance in an economy and marketplace that no longer values it.

    Advice to Management

    Simplify your mantra. What is an ethos, EDGE Ideal, Morgansim, and why are they all so long?


  2. Pretentious people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid-Level in London, England (UK)
    Former Employee - Mid-Level in London, England (UK)

    I worked at Morgans Hotel Group full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    95% of good and hard working people are gone. Those were the days so can't think of any pros for now.

    Cons

    Too many frustrating people and the worst are those who take others credits' as their own. Wrong people were hired, i.e. people who do not know how to do their jobs after being in the job for a year or longer! So, don't be surprised.
    People in the Corporate Office who do not have the values that you can look up on then what do you expect? They would hire the same kind of people! Thank goodness the useless CEO is out.
    The company has become very ungrateful to the current and past employees. This was not how it used to be over 5 years ago.

    Advice to Management

    You need to review the people you have as they are nothing but a pretentious back stabbers...especially the people with so called "director"titles which some entitled and some not at all!


  3. Completely different to their so-called "Core Values"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Morgans Hotel Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Only best thing was the peer as they are friendly and helpful. NOT talking about the Senior Management.

    Cons

    No appreciation from Senior Management. Favoritism. You have to be a butt kisser and you'll get away with anything even you do not know how to do the job as someone else will have to do it for you.

    Advice to Management

    Appreciate those hard working, loyal and the REAL enthusiastic people. Develop these people. Get rid of those people that talks a lot and no action.

    Maybe look into your HR Dept as a start cause they chose to ignore complaint raised to them so the issue will always be there.


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  5. Ups and Downs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Morgans Hotel Group full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Co-workers are great like a family

    Cons

    Management is horrible, they do not appriceate when they have great works. they also speak about us being family but its not true. There is no real HR department there more like accounts just looking to see who to get ride of

    Advice to Management

    they should stop hiring people who do not know what they are doing and stop over looking the people that do know


  6. Good product, bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Marketing Manager in New York, NY
    Current Employee - Food and Beverage Marketing Manager in New York, NY

    I have been working at Morgans Hotel Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    - Great brands
    - Great boutique hotels
    - Great Food & Beverage program at hotels

    Cons

    - Poor corporate management
    - Lack of infrastructure
    - Little appreciation of employees

    Advice to Management

    Learn to reward and recognize employees


  7. Helpful (1)

    Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Agent in New York, NY
    Current Employee - Front Office Agent in New York, NY

    I have been working at Morgans Hotel Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Very different hospitality environment. Colleagues are fun and dynamic, unlike other stiff companies.

    Cons

    Company does not care about you. All they want is more, more, and more

    Advice to Management

    Treat your people well!


  8. Stressful job couldn't wait to get out.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Front Office Manager
    Former Employee - Assistant Front Office Manager

    I worked at Morgans Hotel Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Discounts to other hotels, co-workers were friendly, benefits such as dental and medical were nice, there was always some crazy event going on in the hotel

    Cons

    Upper management was hard to get a long with, high turnover, it felt like you were being watched every second, a lot of the hotel guests were either drunk, on drugs, or just rich jerks..

    Advice to Management

    Stop writing up employees for every little thing they do. It seems like one little mistake gets blown out of proportion making it a hard environment to work in..


  9. Great Hotels No Senior Mgmt. Expertise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Morgans Hotel Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Most front line people care and and are enthusiastic regarding guest relations. Hotel product is unique, on trend and the decor and theme of the hotels tells a story that represents its origin.

    Cons

    Sales staff is a revolving door in the southeast. No stability. Management is not visionary and has no clue on he direction they would like to go with their hotels, Thus leaves an unsettling feeling among employees to take pride and hope in their future.

    Advice to Management

    Determine your niche in the market place with a defined vision and consistent voice about who your hotels are. Invest in your online digital presence within your website and marketing. Invest in technology regarding your reservation center to ensure you are capturing all your revenue from bookings via GDS and OTAs. Technology is archaic. Invest in your people...401K, internal communication from senior mgmt., and strive to develop your people to be worldclass not mediocre.


  10. Creative, Independent, and overworked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Front Office Manager in New York, NY
    Former Employee - Assistant Front Office Manager in New York, NY

    I worked at Morgans Hotel Group full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Creative company that lets each employee utilize their independence and speak out for who they really are. Not many companies these days allow self-expression which is unique and beneficial.

    Cons

    Promotions are rather difficult and VERY political. Training is OK sometimes lack for being rushed to hire. For one job title you have to wear way too many hats.

    Advice to Management

    Stop cutting costs and wearing out your employees. Although there are a lot of benefits mental health and not stressing out for 16 hrs a day will help.


  11. Exciting, fast paced, low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Manager in Los Angeles, CA
    Former Employee - Night Manager in Los Angeles, CA

    I worked at Morgans Hotel Group full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I worked at the Mondrian LA and I was fortunate to meet a lot of nice people and it seemed like I always had a crazy story to tell at the end of the day.

    Cons

    Management always seemed to be watching you through there cameras. It seemed like employees were always getting written up and there was not much appreciation from upper management.



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