Morgans Hotel Group

www.delanomarrakech.com
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Morgans Hotel Group Reviews

Updated December 28, 2014
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3.4
19 Reviews
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  1. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgans Hotel Group

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Fun place to work multi city's

    Cons

    High turnover rate and poor hiring

  2. Good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter in Los Angeles, CA
    Former Employee - Waiter in Los Angeles, CA

    I worked at Morgans Hotel Group full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They have a very nice friendly and positive working environment. It is also nice to work with friendly people in the hotel.

    Cons

    There is no room for mistakes when it comes to serving high guests.

  3. Great Hotels No Senior Mgmt. Expertise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Morgans Hotel Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Most front line people care and and are enthusiastic regarding guest relations. Hotel product is unique, on trend and the decor and theme of the hotels tells a story that represents its origin.

    Cons

    Sales staff is a revolving door in the southeast. No stability. Management is not visionary and has no clue on he direction they would like to go with their hotels, Thus leaves an unsettling feeling among employees to take pride and hope in their future.

    Advice to Management

    Determine your niche in the market place with a defined vision and consistent voice about who your hotels are. Invest in your online digital presence within your website and marketing. Invest in technology regarding your reservation center to ensure you are capturing all your revenue from bookings via GDS and OTAs. Technology is archaic. Invest in your people...401K, internal communication from senior mgmt., and strive to develop your people to be worldclass not mediocre.

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  5. Helpful (1)

    Guest Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgans Hotel Group

    Pros

    fun environment, a very different hospitality experience, property is beautiful

    Cons

    hard to get a promotion, the managers are not communicative

    Advice to Management

    take care of your people

  6. Creative, Independent, and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Front Office Manager in New York, NY
    Former Employee - Assistant Front Office Manager in New York, NY

    I worked at Morgans Hotel Group full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Creative company that lets each employee utilize their independence and speak out for who they really are. Not many companies these days allow self-expression which is unique and beneficial.

    Cons

    Promotions are rather difficult and VERY political. Training is OK sometimes lack for being rushed to hire. For one job title you have to wear way too many hats.

    Advice to Management

    Stop cutting costs and wearing out your employees. Although there are a lot of benefits mental health and not stressing out for 16 hrs a day will help.

  7. Fun Job, Fun People...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Front Office Manager in San Francisco, CA
    Current Employee - Assistant Front Office Manager in San Francisco, CA

    I have been working at Morgans Hotel Group full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people that you work with are great. It is a very fun and energetic environment. The upper management really supports you, and ensures that your not abused by anyone.

    Cons

    Pay could be better, especially for the long hours that are required to work. Other than that, great people, great atmosphere and a fun environment.

    Advice to Management

    Keep doing what your doing.

  8. Helpful (1)

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Agent in New York, NY
    Current Employee - Front Office Agent in New York, NY

    I have been working at Morgans Hotel Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Very different hospitality environment. Colleagues are fun and dynamic, unlike other stiff companies.

    Cons

    Company does not care about you. All they want is more, more, and more

    Advice to Management

    Treat your people well!

  9. Great culture...the boot camp of hospitality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office in Miami, FL
    Current Employee - Front Office in Miami, FL

    I have been working at Morgans Hotel Group full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great people, family atmosphere. Cool guests , great f&b, opportunity to move up. Get to be yourself and still deliver an amazing guest experience

    Cons

    Lack of training, work well over ten hours a day. Overwhelming at times. Accounting to hard on operations

    Advice to Management

    Invest in your talented employees . 401k, incentivize your employees . More team building outings.

  10. it is a learning experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgans Hotel Group

    Pros

    There is plenty of work, they bring clients

    Cons

    stressful environment and working weekends

  11. pleasant work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Morgans Hotel Group full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and decent pay

    Cons

    This is a union work place so there is a lot of tension between management and employees

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