Morneau Shepell

  www.morneaushepell.com
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Morneau Shepell Reviews

Updated August 17, 2014
Updated August 17, 2014
41 Reviews

3.1
41 Reviews
Rating Trends

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Alan Torrie
22 Ratings

Employee Reviews

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  1.  

    Great place if you want to be part of the next big thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    so much growth on the company level
    plenty of opportunities for personal gain
    very people oriented company
    great benefits
    layed back atmosphere

    Cons

    constant change may be uncomfotable if your not ready for it

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    seems like decent company but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    Pros

    decent benefits and pay. flexible hours depending on your manager. still sort of a family atmosphere.

    Cons

    ...familiarity breeds contempt. poorly documented system with steep learning curve means they cannot add bandwidth quickly and quality suffers as a result. too much passing the buck. internal dissension between departments and some people seem like they are there only to collect a paycheck and are not passionate about what they do.

    Advice to ManagementAdvice

    spend the time and effort to onboard your new employees. spend the time and effort to insist on quality documentation and processes. The rating relates ONLY to the ATL.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    NEGATIVE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Broker Services Representative  in  Atlanta, GA
    Current Employee - Broker Services Representative in Atlanta, GA

    Pros

    I wouldn't recommend anyone to work for Morneau Shepell. The leadership is poor. The workplace is negative. The business culture is unprofessional.

    Cons

    Both personal and professional growth is limited. The training structure needs improvement.

    Advice to ManagementAdvice

    Stop hiring so many unprofessional people who are NOT licensed agents to enroll people into health insurance on the 10th floor. Rehire people who are willing to work hard. Broker Services needs to be an automated service for brokers to call in for their commissions. That department was created to take up space, it's not needed because many of those temporary employees are not licensed brokers or insurance agents. Too many temporary employees in one location. The pay is a low. Employees are always coming in late for work. Both temporary and permanent employees don't know the definition of "business casual". The training program is the worst. The trainers don't know their jobs. The supervisors are unprofessional and rude. Everyone comes to work like they are going to a night club.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Ok company to work for

    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    Pros

    Laid back environment at times.

    Cons

    Some managers are micromanagers, which can be annoying at times.

  6.  

    Solid company with growth focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Company culture is very positive and overall stresses collaboration and respect.
    While the work/life balance can be challenging, it is all based on personal desire to grow and that meshes well with the company's values
    Leadership appears solid

    Cons

    The organization can be disconnected between lines of businesses
    There is definite opportunity for growth but things seem to move slowly - or maybe it is just methodically - on a personal level without much rapid transition

    Advice to ManagementAdvice

    Stay focused on growth while recognizing the need to respect those that are driving it - the every day worker

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Needs Improvement!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Broker Services Associate  in  Atlanta, GA
    Former Employee - Broker Services Associate in Atlanta, GA

    Pros

    Morneau Shepell has great potential are not selective selective with their hiring process, especially for Call Center Team Managers in Broker Services.

    Cons

    Morneau Shepell in Atlanta, Ga is a joke. Most of the employees there are temporary through local agencies and the selection of people are very poor choices, they hire anyone. Many of the people don't posses the education and experience for the positions in the Call Center. The business culture in Atlanta, GA is a playground. The onsite training is poor and it's unorganized. The call center managers are unprofessional. They are dishonest and sneaky. They will tell lies to get people dismissed from the position. If improvement on job performance is needed, they won't tell the worker or recommended the necessary training to succeed, instead they will have that person terminated.

    Advice to ManagementAdvice

    Hire employees directly. Too much time and money is being wasted through temporary agencies in Atlanta, GA.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Call Center Management=Buffoons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Customer Service Representative  in  Atlanta, GA
    Former Employee - Former Customer Service Representative in Atlanta, GA

    Pros

    Okay pay and benefits
    Okay PTO program
    Location

    Cons

    Management is a joke
    Call Center Management try to keep agents "in their place" because they know more than management does
    You are worked hard with no compensation
    If you complain m it is held against you
    schedules change every month with no consideration to a person having a life outside
    can't get help when you need it.

    Advice to ManagementAdvice

    Call Center management is a joke. In the months that I worked there, the Call Center "Manager" played more than managed. The only one that knew benefits like the back of the hand was a rep that the Call Center Manager held back because the msnager would look stupid. The manager, never, stood up for the employees (well, there is a favorite there) and showed more loyalty to reps in Pennsylvania than the ones in Georgia. Breaks are, often, canceled and schedules are changed every month. Then, they brought in a buffoon who "managed" a call center of a company that outdourced to the Philippines. Obviously, neither has a clue. To the ones keft there, get out! To the ones looking for a job, stay away!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Challenging Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    Pros

    Morneau Shepell offers an excellent opportunity for those looking for a daily challenge and the prospect of career development and growth.

    Cons

    Morneau Shepell can be an environment that can be challenging for those that are not self starters. To work at Morneau you need to be flexible and willing to change on a daily basis.

    Recommends
    Approves of CEO
  10.  

    Get to meet a lot of people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Analyst  in  Toronto, ON (Canada)
    Current Employee - Technology Analyst in Toronto, ON (Canada)

    Pros

    The people at Morneau are really great. The are very helpful.

    Cons

    The management is not very helpful in moving up within the company.

  11.  

    Great at the beginning, but growth and well-being rapidly diminishing afterwards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    Pros

    Great learning experience. Great people to work with. Teams are dedicated to their work. There are no other pros anything from that.

    Cons

    Poor management, sweat shop, long hours, long free working hours for a few years are a must for career advancement. Low compensation. Very limited annual increase, say inflation at best.

    Advice to ManagementAdvice

    For a company that provide services with regards to employees well-being, it should take care of its own employees. Too many talents are lost because of poor management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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