Mosaic Community Services Reviews

Updated August 28, 2015
17 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.7
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeff Richardson
3 Ratings

17 Employee Reviews

Sort: Popular Rating Date
  1. Overall a great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Baltimore, MD
    Former Employee - Case Manager in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mosaic Community Services full-time (Less than a year)

    Pros

    Very friendly atmosphere. Dedicated to mental health community change. Very hygienic company that tries to help its employees to the best of its abilities. One of highest paying case management salary in the area for little to no experience. Pretty good benefits.

    Cons

    Not too much upward mobility for my specific department. Some parts of the organization were prioritized over others (my part was on the lower end of the spectrum)

    Advice to Management

    Keep doing what you do. Keep giving support to your employees, and open new opportunities as they come.


  2. Good agency as a whole, depts are cliquey

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist in Towson, MD
    Former Employee - Program Specialist in Towson, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mosaic Community Services full-time (More than a year)

    Pros

    It is a large agency with room to move around between divisions.

    Cons

    I worked in the crisis program and found the division director and upper management were very cliquey. The program coordinator does not know how to address people and often yells at staff or talks to them like they are stupid. If upper management doesn't like you they will do whatever it takes to force you to quit.

    Advice to Management

    Look into the reason why so many people leave their positions at the crisis program.


  3. ok company, but too big

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Director
    Former Employee - Program Director
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mosaic Community Services full-time (More than 8 years)

    Pros

    lots of opportunities to move around, get experience, many different programs. large company so not going anywhere. if you're noticed as being good, you'll move up. i received multiple rapid promotions.

    Cons

    if you're not noticed as being good, you won't move up or it can be very difficult. can be very cliquey. does not show appreciation for mainline/direct care employees or even middle managers. upper management has new phones, new offices, etc while program staff are making very little money and working with old equipment.

    Advice to Management

    HR department are the biggest gossips, which is a problem. employee concerns and problems don't stay a secret. also show appreciation for employees as they are your best resource.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good entry-level position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Psychiatric Rehabilitation Counselor
    Current Employee - Psychiatric Rehabilitation Counselor
    Doesn't Recommend

    I have been working at Mosaic Community Services full-time (More than a year)

    Pros

    Great co-workers. Lead interesting groups. Sometimes feel like you are making a difference in client's lives.

    Cons

    Not enough pay for the amount of work. Little room for growth.

    Advice to Management

    Increase pay to reduce turnover rate of employees. Make employees feel more appreciated.


  6. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Director in Catonsville, MD
    Former Employee - Program Director in Catonsville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mosaic Community Services (More than 8 years)

    Pros

    Ability to advance and move around. Great Management.

    Cons

    Expensive Health Care benefits/health insurance.


  7. Job Coach

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supported Employment Specialist in Baltimore, MD
    Former Employee - Supported Employment Specialist in Baltimore, MD

    I worked at Mosaic Community Services full-time (More than a year)

    Pros

    Flexibility to make your own schedule (within an 8-4 or 9-5 work day), Good Supervision

    Cons

    Loads of paperwork, Time management skills are a MUST!, Communication with treatment team was lacking at times.

    Advice to Management

    N/A


  8. If you like drama, you'll like Mosaicinc

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treatment Coordinator
    Former Employee - Treatment Coordinator
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mosaic Community Services full-time (More than a year)

    Pros

    It's a job. Parking was ok. You are able to help some people. You gain adult babysitting skills.

    Cons

    Rehabilitation plans are not enforced. Residents in RRP have their entire SSI check taken by Mosaic and are then given $30/mo for personal needs. Residents are not actively engaged or encouraged. Staff and Management engage in sexual and romantic relationships which make the work environment often hostile. Management sides with client and allows staff to be victim of verbal (sometimes physical) abuse at hands of client. HR is dismissive of complaints and "complainers" seemed to be terminated shortly after reporting to HR. Unqualified and underqualified management. Poor training, ineffective rehabilitation scope. Mostly, Mosaic is clique-run. Staff have sex with managers and bring the resulting issues to work. Unprofessional director of program. The site is falling apart and Jeff Richardson continues to ignore the problems.

    Advice to Management

    Fix it, MHA and DHMH are also informed.


  9. Good first job out of college

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mosaic Community Services (More than a year)

    Pros

    The offices are small so everyone is close knit. They have a good mission and mean well.

    Cons

    It's a nonprofit so the pay is not that great. Also the management is not promising. It seemed like something was always wrong and people didn't enjoy working together.

    Advice to Management

    Visit all of the branches more and meet your employees to get a good sense of what is actually going on and how employees are being treated within the locations. I had more than a few experiences with supervisors were not professional at all.


  10. Rehabiliation Counselor, Timonium PRP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rehabilitation Counselor, Timonium PRP in Timonium, MD
    Current Employee - Rehabilitation Counselor, Timonium PRP in Timonium, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mosaic Community Services full-time (More than a year)

    Pros

    Paid vacation time, hours are 8am to 4pm, leading groups can be fun and rewarding

    Cons

    Pay is not enough for the work that is expected ($11.50/hour), management/HR is so out of touch with the clients (they act like they're afraid of the clients), and the clients expect so much from staff but don't always show gratitude for our efforts

    Advice to Management

    Communicate with the clients more! Take the suggestions that staff and clients give. Don't act so afraid of clients and treat us lowly staff like we are less than.


  11. I loved working for Mosaic, was a wonderful opportunity I will never forget.

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Diverse, relaxed setting loved it!

    Cons

    I enjoyed every bit of it! No complaints here!



Showing 17 of 17 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.