Mozilla Reviews

Updated July 23, 2015
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2.9
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Mozilla CEO Chris Beard
Chris Beard
7 Ratings

Pros
  • It's always good to work on open source (in 10 reviews)

  • Lots of smart people that would love to help you out with your work (in 8 reviews)

Cons
  • Firefox OS product management has no clue what direction to go (in 7 reviews)

  • Moreover, it is open source so everything has to be proper (in 3 reviews)

More Pros and Cons

34 Employee Reviews

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  1. Helpful (4)

    Huge disappointment

    Former Employee - Senior Developer in Mountain View, CA
    Former Employee - Senior Developer in Mountain View, CA

    I worked at Mozilla full-time (More than a year)

    Pros

    There are some really top people there. It's always good to work on open source. The pay and benefits are good, and regular bonuses.

    Cons

    I expected a relaxed and friendly startup kind of place. Alas, it was by far the most "corporate" and yet least efficient environment I've ever worked in. As one example, it took IT months to get me a work computer. They're now spending $100m/yr on developers. It's very hard to see what that's achieving. Seems as if top talent is wasting its time there compared to what's being achieved at Google, Apple and others. One reason is massive technical debt and an insane codebase.


  2. Helpful (3)

    Not as great as it used to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interaction Designer in Mountain View, CA
    Former Employee - Interaction Designer in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mozilla full-time (More than 3 years)

    Pros

    - Lots of autonomy - Very developer focused - Pretty good benefits and perks - Feeling like you're contributing and working for a non-profit

    Cons

    - Development is king, all other positions are not as important or valued - More profit driven now - Product enthusiasm: People are more with Google Chrome instead of Firefox, Firefox OS is way too behind Android, iOS and even Windows Phone, and Thunderbird hasn't been updated in ages. - Not what it was 2-3 years ago, focus doesn't feel like it isn't about the open web anymore, more so on keeping the organization alive with profits. - Reliance on Google to sustain the revenue/money is too scary

    Advice to Management

    Figure out better ways to sustain the company without losing out on the mission Stay true to the culture and hire people who are willing to go the extra mile to make the web a more open and better place.


  3. Helpful (3)

    Not great with execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Mountain View, CA
    Current Employee - Director in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than 5 years)

    Pros

    Smart engineers. I'm always blown away by the work they do.

    Cons

    Worst management possible. Firefox OS is ready to shut shop down. Thankfully its a not for profit organization and gets funded from others. Firefox OS is money in the drain

    Advice to Management

    Please be respectful of the money given to you for FFOS. Make the right decisions and figure out wen to end the project.


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  5. Helpful (3)

    chaos

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Humane Resources in Mountain View, CA
    Current Employee - Humane Resources in Mountain View, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    nice people, great benefits, good hrs, nice offices, good culture, open door, great bonus, nice equipment, catered food, good coffee

    Cons

    most of the employee base is too young and does not have the experience required to lead, the marketing dept is totally incompetent and under qualified

    Advice to Management

    a complete re-org of the entire mkg dept from the top down


  6. Helpful (6)

    Sinking boat

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    - Relaxed atmosphere. Good place if you want to have a good work/life balance. - Friendly coworkers and the ability to work with a passionate community - Office locations are premium and you can work from wherever you want. - Good benefits package

    Cons

    - Chaos and lack of direction. - Firefox is not a priority anymore. Firefox OS (B2G) has killed the culture. Now we are playing by the carrier's rules. If you don't work in Firefox OS expect no visibility of your work. And if you work in Firefox OS expect no understanding of what's happening and when. - In the last year we have hired way too many corporate leaders who are trying to change how things work. Long time Mozillians are leaving and the ones who stay don't seem really happy. - This is not the place for you if you want to innovate and launch new products. Only Firefox OS matters and we don't control the go to market.

    Advice to Management

    Regain control over Firefox OS. Carriers need us as much as we need them. Go back to the roots and hire Executives with open source and entrepreneurial background.


  7. Helpful (3)

    Dark times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mountain View, CA
    Current Employee - Manager in Mountain View, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than 3 years)

    Pros

    - Very flexible culture. You can work from home and depending of your manager you can work in pretty much whatever you want. - A lot of travel to different places in the world. - Extremely smart people all over. - Fairly flat organization and ability to work in cross functional projects.

    Cons

    - Lack of clear vision for the future. The most important thing keeps changing every quarter. - Old guard vs new guard conflict. - Leadership keeps creating fires and crisis around Firefox OS. They gave up control of our future to carriers. - No Marketing leadership. Very engineering driven organization in a commoditized industry. - No CEO. 6 C levels have left in the past year. - Lots of middle managers that add little to no value. - Global organization with teams spread across the globe. Anything that requires multiple people tends to be slow, very slow. - Consensus driven work. Getting things done is very, very time consuming. - Very little opportunity to change teams.

    Advice to Management

    - Due diligence of teams and middle managers. Particularly at the Director level, there's a lot of wasted resources. - Keep focusing on few products that can have the largest impact.


  8. Helpful (5)

    Political, unstable, and toxic teams that encourages weak leaders to "lead"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    High salaries, high bonus, competitive benefits

    Cons

    Mozilla is a mess. The CEO bailed almost a year ago. The COO is doing his best to lead the company through extraordinary transition. The executives have been resigning in the last year. I think there are five who have left now. Mozilla is private and pretty much anything goes. Relationships are important so if you think you're going to go into the job and get it done, think again. You better have solid relationships build around you, and leverage them to your liking, otherwise you'll be alienated or punished in your reviews. There are teams that are under resourced and others that have over hired. Would be great if there was some strategic direction that identified the margins of revenue-per-employee or some best practices to remove the pressure points. Expect to work long hours with a lot of unexpected travel. I was initially attracted to the remote worker policy. In reality it means you're working odd hours because of the distribution of the team or traveling to other locations. It's not for everyone but certainly a great opportunity for those who are more flexible.

    Advice to Management

    Hire your CEO.


  9. Helpful (10)

    Disasterous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than 5 years)

    Pros

    Win the management lottery and you get a vibrant team with healthy motivations. Strong (non-cash) benefits. CEO and Executive Chair deserve an amazing amount of respect. They are what made Mozilla great.

    Cons

    Disasterous management philosophies and approach. Employee morale is at the lowest I've seen in almost 8 years. Punitive management styles tear down all motivation. HR is ineffective, if not outright deceitful. Extremely inconsistent application of company culture. Some employees get to attend industry conferences or travel to meet the rest of their team for work weeks, others have it outright banned by their management.

    Advice to Management

    Remember that you're managing human beings, not resources. Don't punish employees for not behaving exactly like the gigantic engineering organization you just left at your last company. The latest Gartner-blessed best practice for a 10,000 person company does not translate to a 6 person team. Learn how to lead instead of constantly regurgitating something you read last week in a book. Some employees are burdened with 20+ hours of administrative meetings each week while being criticized for lack of output.


  10. Helpful (6)

    Sadly wasted opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Mountain View, CA
    Current Employee - Anonymous in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    Bright, friendly people Good compensation and benefits (although cutbacks are starting to happen) Ability to work remotely Nice office spaces in Mountain View, San Francisco and other locations

    Cons

    Absolutely disastrous management. The new CEO appears completely unsuited to the role and is beginning to implement petty, short-sighted, ineffective employee management strategies that are highly likely to result in backlash from an already burned-out, resentful, over-tasked work force. Mozilla has talent and smarts, but not in the executive ranks.

    Advice to Management

    I think a complete sweep of current management is necessary to save the company. Bring in competent outsiders with some vision and experience. I doubt this will happen, however, so I see little chance of a long term future for this company.


  11. Helpful (8)

    Driving against a one-way street

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Mountain View, CA
    Former Employee - Senior Software Engineer in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mozilla full-time (More than 8 years)

    Pros

    * Great employee perks. free lunch, beautiful offices, A+ health benefits. good work/life balance. * great and smart people. most understand the mission and believe it. * flexible with working in your IDE of choice. adaptive to new technologies and tools. open to hearing new ideas.

    Cons

    * Management direction is a mess. Changing goals all the time * The community of volunteers to make an impact is dying out. Many of the star performing community members is giving up and moving on to other things * Losing the great people is hurting. Your top leaders, engineers, and influence are all leaving at the same time and taking their talents elsewhere. Those stepping up are promoted too quickly, and those working hard are not recognized for their talents. CEO is trying to clean the place up, but at the mercy of the transition of losing great people right now.

    Advice to Management

    * look at some of your deadbeats in the office and cut them out. some are in positions that are hurting the growth, and they need to be readjusted. meanwhile, do a better job keeping your top talents around. they need to know there is direction in the company and goals to pursue. And when hiring new people, make sure they understand the mission and have ideas on how to keep the fire lit. Finally, lose a lot of the politics at the top. it never used to be like that 5 years ago, and now its feeling too corporate, even though you try to keep the open voice in the game.



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