Mozilla Reviews in Mountain View, CA

Updated August 16, 2014
Updated August 16, 2014
67 Reviews

3.5
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mozilla CEO Chris Beard
Chris Beard
7 Ratings

Review Highlights

Pros
  • It's always good to work on open source (in 9 reviews)

  • Extremely smart people all over (in 6 reviews)


Cons
  • And if you work in Firefox OS expect no understanding of what's happening and when (in 4 reviews)

  • Very little opportunity to change teams (in 2 reviews)

More Highlights

26 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Huge disappointment

    Former Employee - Senior Developer  in  Mountain View, CA
    Former Employee - Senior Developer in Mountain View, CA

    I worked at Mozilla full-time for more than a year

    Pros

    There are some really top people there. It's always good to work on open source. The pay and benefits are good, and regular bonuses.

    Cons

    I expected a relaxed and friendly startup kind of place. Alas, it was by far the most "corporate" and yet least efficient environment I've ever worked in. As one example, it took IT months to get me a work computer. They're now spending $100m/yr on developers. It's very hard to see what that's achieving. Seems as if top talent is wasting its time there compared to what's being achieved at Google, Apple and others. One reason is massive technical debt and an insane codebase.

  2. 4 people found this helpful  

    Political, unstable, and toxic teams that encourages weak leaders to "lead"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA

    I have been working at Mozilla full-time for more than a year

    Pros

    High salaries, high bonus, competitive benefits

    Cons

    Mozilla is a mess. The CEO bailed almost a year ago. The COO is doing his best to lead the company through extraordinary transition. The executives have been resigning in the last year. I think there are five who have left now.

    Mozilla is private and pretty much anything goes. Relationships are important so if you think you're going to go into the job and get it done, think again. You better have solid relationships build around you, and leverage them to your liking, otherwise you'll be alienated or punished in your reviews.

    There are teams that are under resourced and others that have over hired. Would be great if there was some strategic direction that identified the margins of revenue-per-employee or some best practices to remove the pressure points.

    Expect to work long hours with a lot of unexpected travel. I was initially attracted to the remote worker policy. In reality it means you're working odd hours because of the distribution of the team or traveling to other locations. It's not for everyone but certainly a great opportunity for those who are more flexible.

    Advice to ManagementAdvice

    Hire your CEO.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Dark times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Mountain View, CA
    Current Employee - Manager in Mountain View, CA

    I have been working at Mozilla full-time for more than 3 years

    Pros

    - Very flexible culture. You can work from home and depending of your manager you can work in pretty much whatever you want.
    - A lot of travel to different places in the world.
    - Extremely smart people all over.
    - Fairly flat organization and ability to work in cross functional projects.

    Cons

    - Lack of clear vision for the future. The most important thing keeps changing every quarter.
    - Old guard vs new guard conflict.
    - Leadership keeps creating fires and crisis around Firefox OS. They gave up control of our future to carriers.
    - No Marketing leadership. Very engineering driven organization in a commoditized industry.
    - No CEO. 6 C levels have left in the past year.
    - Lots of middle managers that add little to no value.
    - Global organization with teams spread across the globe. Anything that requires multiple people tends to be slow, very slow.
    - Consensus driven work. Getting things done is very, very time consuming.
    - Very little opportunity to change teams.

    Advice to ManagementAdvice

    - Due diligence of teams and middle managers. Particularly at the Director level, there's a lot of wasted resources.
    - Keep focusing on few products that can have the largest impact.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    Sinking boat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA

    I have been working at Mozilla full-time for more than a year

    Pros

    - Relaxed atmosphere. Good place if you want to have a good work/life balance.
    - Friendly coworkers and the ability to work with a passionate community
    - Office locations are premium and you can work from wherever you want.
    - Good benefits package

    Cons

    - Chaos and lack of direction.
    - Firefox is not a priority anymore. Firefox OS (B2G) has killed the culture. Now we are playing by the carrier's rules. If you don't work in Firefox OS expect no visibility of your work. And if you work in Firefox OS expect no understanding of what's happening and when.
    - In the last year we have hired way too many corporate leaders who are trying to change how things work. Long time Mozillians are leaving and the ones who stay don't seem really happy.
    - This is not the place for you if you want to innovate and launch new products. Only Firefox OS matters and we don't control the go to market.

    Advice to ManagementAdvice

    Regain control over Firefox OS. Carriers need us as much as we need them. Go back to the roots and hire Executives with open source and entrepreneurial background.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Humane Resources  in  Mountain View, CA
    Current Employee - Humane Resources in Mountain View, CA

    I have been working at Mozilla

    Pros

    nice people, great benefits, good hrs, nice offices, good culture, open door, great bonus, nice equipment, catered food, good coffee

    Cons

    most of the employee base is too young and does not have the experience required to lead, the marketing dept is totally incompetent and under qualified

    Advice to ManagementAdvice

    a complete re-org of the entire mkg dept from the top down

    Doesn't Recommend
    No opinion of CEO
  7. 2 people found this helpful  

    Fun work at times, but it's like cats with no herding power, tasked with herding cats

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  Mountain View, CA
    Former Employee - Product Manager in Mountain View, CA

    I worked at Mozilla full-time for more than 5 years

    Pros

    There are many interesting things to work on, especially if you love the web. They offer flexible workdays and other employee perks.

    Cons

    The company lacks direction beyond the (very) high-level goals. Most of the org is in service to Firefox OS - this is necessary given the company's direction, but sucks resources from other projects.

    Directors and VPs seem very disconnected from PMs and engineers (the caveat is Firefox OS, that immediate team is run better than most). This causes mismatches in expectations and frustration to those down the reporting chain.

    Advice to ManagementAdvice

    Spend time actually looking at why teams are in the state they are. There are too many decisions made based on emotion and non-empirical, subjective feelings.

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Great values, but many directions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Mountain View, CA
    Current Employee - Software Engineer in Mountain View, CA

    I have been working at Mozilla full-time for more than a year

    Pros

    - Lots of smart people that would love to help you out with your work.
    - Everything is open source. All of your work goes back to the community. You get paid to build out your Github profile!
    - Plenty of PTO; unexpected paid vacations!
    - Mozilla has an energy that no other company I've worked for has. Everyone is excited about the future of the products.
    - There's a great community that will help you with your work! People are excited to help make your product better.
    - Lots of paid travel all around the world.
    - Every office has an appropriately complicated coffee making machine. Mountain View, for instance, has an automatic latte machine. SF has an exceptionally hipster espresso press.

    Cons

    - Oftentimes too much management. Carriers and third parties have started to drive product decisions, and everything seems to be an emergency.
    - There's an attitude of "it's not good unless it's changing". Products get bloated with features that nobody cares about and technical debt falls by the wayside.
    - Entire teams are remote. When I started, most of my team was in the office I was in. The overwhelming majority of my department is now remote, and people keep moving away.
    - Don't expect to be able to change teams. If the team you want to move to doesn't have headcount, you're out of luck. I've tried changing teams and the only opportunity I had was to fill a vacancy that would open in the following quarter.
    - Mozilla has more paid staff than some of its products have active users. If you don't work on Firefox, don't expect to be reaching millions of people.
    - Depending on what team you're on, you shouldn't expect to participate in activities with your coworkers: partly because they're probably remote and partly because they just don't happen very often. In the two years I've been here, I've seen most of my coworkers in person exactly one time.

    Advice to ManagementAdvice

    The solution to good management is to stop hiring managers. If you see problems that seem to need more managers to handle, it's better to get rid of the problem than it is to cover it up with bureaucracy.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Overall okay, but lacking in effective management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Release Manager  in  Mountain View, CA
    Former Employee - Release Manager in Mountain View, CA

    I worked at Mozilla full-time for more than 3 years

    Pros

    Great pay and many great employees who really "get" the culture. Other benefits such as free snacks and regular "cantina" parties create a great vibe.

    Cons

    While in the past Mozilla has been open company-wide and eager to help its employees, its recent growth has changed the culture considerably and shed a lot of the better work force. A more closed environment has followed, one that shuns speaking up when something is wrong. A lot of "group think" exists now.

    Advice to ManagementAdvice

    Listen to your employees and stop firing or delegitimizing your employees, even if they have a minority opinion. Discourage "group think."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    It has been one heck of an adventure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Mountain View, CA
    Former Employee - Manager in Mountain View, CA

    I worked at Mozilla full-time for more than 5 years

    Pros

    Great Culture, fun, smart people to work with.

    Cons

    Growing into a huge Corporate culture

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Unclear future and chaotic present

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA

    I have been working at Mozilla full-time for more than a year

    Pros

    Transparency and flexibility. The company is becoming a corporation but it retains a lot of the values of the start-up that it was and the community focus is great. It's a great place if you want to take it easy. Ability to work from home with no questions.

    Cons

    The company is trying to figure out what he wants to do. There's a change on focus every month and projects that are in the process to be staffed get deprioritized leaving people with no projects until they can figure out what to do next. Middle management doesn't have the experience to lead the organization, a lot of them have been promoted from the community with no real skill set. Senior employees and executives are leaving and the morale of the company is destroyed.

    Advice to ManagementAdvice

    Set clear goals and focus on a strategy for at least a year before pivoting again. Rise the bar at the Director level and monitor low performers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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