Mozilla Reviews

Updated September 19, 2014
Updated September 19, 2014
70 Reviews
3.4
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mozilla CEO Chris Beard
Chris Beard
9 Ratings

Review Highlights

Pros
  • It's always good to work on open source (in 9 reviews)

  • Extremely smart people all over (in 7 reviews)


Cons
  • And if you work in Firefox OS expect no understanding of what's happening and when (in 5 reviews)

  • Moreover, it is open source so everything has to be proper (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mozilla full-time for more than 3 years

    Pros

    Once upon a time, Mozilla was ranked as a very good place to work. Once upon a time, it was. I suppose for some careers, like exec assistants, or one of the too many strata of managers there, it still is.

    I do not know what it would be like to work in Mozilla's Taiwan office. I'm only speaking of Mountain View.

    As a technology, Rust programming language is starting to look very promising.

    Comp and benefits are excellent.

    Cons

    There's a general feeling that people here are least valued where the rubber hits the road. Without engineers and community making stuff, no organization has any use for any of the other roles. But it's clearly the other roles that are more valued.

    In fact, it's career suicide to work here as an engineer in many areas. The codebase is a mess, there's an awful barrier of entry to contribute to some areas, the way community is treated on projects like Firefox OS (build 'em up, knock 'em down), is despicable. Many wonder, rightfully so, what kind of jobs they can actually get with Mozilla technologies. Good question. They just don't wonder loud enough, in my opinion.

    The environment has grown recently quite toxic, with backstabbing, etc. I've witnessed somewhat talentless people climbing up the management chain blatantly try to take credit for work others have done.

    Also, dreadful HR. What purpose do they serve? As it is there is zero path for career growth in many engineering areas, and HR does little if anything to address this problem.

    The browser share is falling, and Firefox OS market penetration is negligible.

    Advice to ManagementAdvice

    "Walk the plank" is a tempting response.

    Ask what you can do to turn the situation around. What is needed to make the company 1.) a meaningful place to work, including having a career path; 2 .) create more products that are meaningful and interesting.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    High Stress levels, great people though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant  in  San Francisco, CA
    Former Employee - Executive Assistant in San Francisco, CA

    I worked at Mozilla full-time for less than a year

    Pros

    Great people, positive environment, lots going on, projects are fun and interesting

    Cons

    A lot going on, management is chaotic, hard to figure out what is needed, conflicts, personality clashes, too many opinions flying

    Advice to ManagementAdvice

    More organization needed, more balance, less micro mgmt

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great environment, but lacks direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Mozilla full-time for more than 3 years

    Pros

    - Very nice and smart people
    - Work schedule flexibility
    - Competitive pay
    - People are happy
    - Informal and friendly environment
    - Interesting products and projects

    Cons

    It all starts to get wrong when it comes do leading you in the right direction / developing your career. You will hardly make any career progress. Leadership is broken. I felt like no one gave a damn about what I was doing. Working hard or doing nothing seems to result in the same "That's nice" feedback. Teams are distributed; there's lack of communication, and way too much teammates working from home / going off the radar suddenly. As a result, things generally move at an extremely slow pace. I burned out trying to bring my career to a next level, and eventually resigned after realizing this is not the place to be in the long-term.

    Also, this is probably one of the fewest big, well-known tech companies in the valley that *doesn't* offer lunch every day. They have catered lunches once per week only. Not cool, especially when every other big and medium-sized company is offering daily lunch (even startups.. come on!). It is ironic how Mozilla spends thousands of dollars on "work weeks", where they fly entire teams across the world and put them in nice, fancy hotels to work for a week in another Mozilla office, and yet it is not willing to pay for lunch during the week. I'd rather not have to worry about my lunch than going out for a week to another office.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Unlike any other company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mozilla full-time

    Pros

    Mozilla has some of the greatest people I have ever worked with. The company is mission driven and has hard tech problems to solve. Good pay and benefits.

    Cons

    There has been a lot of stress and change over the last year or two. The organization has grown and changed a lot (some by choice, some by circumstance) and that has been culturally challenging.

    Advice to ManagementAdvice

    Consolidate on what you have. Try to reduce politics. Concentrate on re-building morale.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Affords opportunities to make a difference in everything you do and design processes that create better flow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Mountain View, CA
    Current Employee - Manager in Mountain View, CA

    I have been working at Mozilla full-time for more than 3 years

    Pros

    Great people, casual, informal culture. Excellent benefits. Excellent salary. Flexible schedule. Ability to speak your mind and "share" about everything in and outside of Mozilla

    Cons

    Strong sense of entitlement from many employees. Working in a distributed, open-source fashion across different geos and remote working situations can be hugely challenging but also hugely rewarding.

    Advice to ManagementAdvice

    Not sure that returning to "start-up days" and the ways things were done in the past to bring back energy is the right way to go. Also all employees, no matter how motivated and talented, could benefit by being mentored by their manager. It gets old to be constantly told to "create your own path."

    Recommends
    Negative Outlook
  7. 1 person found this helpful  

    Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Mozilla full-time for more than 3 years

    Pros

    Mozilla provides competitive pay, offers good benefits, good mission, good intentions for making the web better.

    Cons

    Horrendous leadership
    C-level execs have no direction
    Horrible HR department from management down. Two face and can't trust them. They do not care about their employees. Got the feeling they were only there for a paycheck

    Advice to ManagementAdvice

    Lead people. Help grow people. Acknowledge those who have made great contributions - there are many there.

    Doesn't Recommend
    No opinion of CEO
  8.  

    No direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Marketing Manager
    Current Employee - Product Marketing Manager

    I have been working at Mozilla full-time for more than a year

    Pros

    Democratic, leadership tries to prioritize people and try to make everyone feel important and included at a very high level (specific managers aren't so great about this). Relative job security - they really try not to get rid of you if they don't need you anymore (try to re-home you in another team). Mission based - they truly do want to do the right thing and put users first. It's refreshing to be in a place where revenue doesn't drive everything. Oh and great benefits, very flexible about work hours, location, and work-life balance in general.

    Cons

    Incredibly disorganized, leadership is a joke. Not very strategically led. No idea how to differentiate or how to stay relevant in the market. Employees feel boxed in and like they don't have a path for growth. High achievers are not recognized or rewarded for their work. Tense, unstructured and confused culture is a total morale-killer. Makes good talent want to leave and do more (which they do), leaving behind the dead weight that gets treated and paid on the same level as top performers. You absolutely have to be a self starter that can work with no direction to succeed here - there is no structure to develop or support younger talent.

    Advice to ManagementAdvice

    1. Set a clear direction and rally the troops. They have to know what they're working for and feel bought in.
    2. Recognize and leverage your best, most high achieving talent. Show them a path to grow, don't kill their drive.
    3. Create incentives for idea generation and incubation.
    4. Hire people that really care about the mission, not people looking for short term selfish wins that they can use to go to Facebook and Google in 2 years.
    5. Don't leave employees feeling completely forgotten and irrelevant for months at a time during re-orgs and otherwise unstable times. Delegate or find temporary solutions until you can tackle the bigger leadership challenges.
    6. Great benefits, but missing 2 big ones: a company match program for employees that want to donate to causes and non profits, and adoption benefits. The latter is of particular importance in tech, where career-focused couples wait longer to start a family and may need to adopt as a result, and to support our LGBT staff.

    Approves of CEO
  9.  

    Work, with purpose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mozilla full-time

    Pros

    Excellent coworkers, working on important problems.

    Cons

    Sometimes decision making process can lag.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great mission, great benefits and work/life balance, dysfunctional team dynamics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mozilla full-time

    Pros

    Mozilla has a great mission that aligns volunteers and paid staff. Hours depend on your team but most teams work reasonable hours. Very smart co-workers. Great benefits.

    Cons

    Internal company culture still being formed. Management still aligning on strategy.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Career suicide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mozilla full-time

    Pros

    Very passionate engineers. Love to create world class products and always looking to do good work

    Cons

    Horrendous leadership, don't stand up for employees in their team. Career growth is usually zero. No fresh ideas are ever considered and breed only ideas that don't work.

    Advice to ManagementAdvice

    You guys are not serious about the Firefox OS phones. You've no strategy and will never be able to make this take off.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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