Glassdoor is your free inside look at Mrs. Fields Famous Brands reviews and ratings — including employee satisfaction and approval rating for Mrs. Fields Famous Brands CEO Timothy Casey. All 19 reviews posted anonymously by Mrs. Fields Famous Brands employees.
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Timothy Casey
I have been working at Mrs. Fields Famous Brands
Pros – Great Brand. Company culture is fairly laid back, and people are fun to work with
Cons – Beauracracy gets in the way sometimes. Things that shouldn't take long to decide and discuss take much longer than they should.
Advice to Senior Management – Great place to work. Thank you for all you do.
Yes, I would recommend this company to a friend
2008-07-15 07:26 PDT
I worked at Mrs. Fields Famous Brands
Pros – Great team, was able to get along and learn about retail at the store, work I did was fun, even though it was pretty hard at times.
Cons – It was your normal retail job at a cafe, nothing that special. It was mindless at times, but there was something's to keep you company.
2013-04-21 07:06 PDT
I worked at Mrs. Fields Famous Brands part-time for more than a year
Pros – Worked at a Mrs. Fields cookie's location in high school as a first job for a few years. Provided great customer service experience that can be used for almost all jobs in the future.
Cons – Basic job that is not for growth or further opportunites.
Yes, I would recommend this company to a friend
2012-09-02 09:16 PDT
I worked at Mrs. Fields Famous Brands
Pros – It was fun but very hard. Always busy moving on your feet.
Cons – Never a day off during the holidays
Yes, I would recommend this company to a friend
2012-03-12 23:47 PDT
I worked at Mrs. Fields Famous Brands
Pros – They provided a decent work environment, good benefits and stable work.
Cons – Upeer lever leadership had high turnover due to major restructuring
2011-11-29 19:36 PST
I have been working at Mrs. Fields Famous Brands
Pros – Pay is ok, but benefits package (including bonus structure) leaves a lot to be desired; these are not clearly defined, and are often moving targets.
Cons – New CEO shows promise, but he unfortunately has surrounded himself with weak talent. The VP of Store Ops/HR has absolutely no real Operational Experience, and this is causing much "knee-jerking" throughout the corporate office and field operations.
Advice to Senior Management – Surround yourself with real Retail/Franchising professionals before MFC/TCBY become a thing of the past.
No, I would not recommend this company to a friend
2011-03-29 11:59 PDT
I worked at Mrs. Fields Famous Brands
Pros – Salary was decent - not much else.
Cons – No vision or plan by management for the direction of the company. Treated like a number, not a person. Office environment evoked the financial distress of the company - empty offices, empty cubicles, empty floors, but no one was allowed to move to a larger, unoccupied cube. Could only get two pens from the mailroom at a time, yet plasma TVs were given away regularly at frequent company meetings. Made no sense.
Advice to Senior Management – A little encouragement and respect towards employees would go a long way.
No, I would not recommend this company to a friend
2011-02-13 18:51 PST
I have been working at Mrs. Fields Famous Brands
Pros – pays well a good starting salary.
Cons – the management works the employees hard.
Advice to Senior Management – more team moral needed.
2010-10-19 06:16 PDT
I worked at Mrs. Fields Famous Brands
Pros – It was actually a fun job. Everything is pretty much pre -made so you just have to bake product. Very customer focused. Worked in a small store with good staff.
Cons – Corporation is very slow moving and communicating with stores. Do not always deliver what they promise. I do not believe they take very good care of their store owners.
Advice to Senior Management – They need better communication at each store level. Each store is supposed to be the same but this is not true.
2010-05-07 05:24 PDT
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