Mrs. Fields Famous Brands

www.mrsfields.com
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Mrs. Fields Famous Brands Reviews

Updated April 24, 2015
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Employee Reviews

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  1. Cashier/Baker

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Baker
    Former Employee - Cashier/Baker

    I worked at Mrs. Fields Famous Brands part-time (More than a year)

    Pros

    The customers were great to work with

    Cons

    The employers were not nice at all

  2. Helpful (1)

    It has been great ot work with over 150 indepdent sales professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales & Training in Dallas, TX
    Current Employee - National Sales & Training in Dallas, TX

    I have been working at Mrs. Fields Famous Brands full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Quality, nationally recognized brand that is easy to sell!

    Cons

    To be successful, one must be disciplined, passionate and relentless in ones belief in the product and self!

    Advice to Management

    Relationships and training are the keys to long term growth and success. Don't give up on the mission and follow through on promises.

  3. Helpful (1)

    Unfortunately this company hasn't been doing too well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY

    I worked at Mrs. Fields Famous Brands full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fun atmosphere
    Really get to use your creative expression
    I mean you work with cookies!
    Loved the company itself

    Cons

    Owners/Managers have great training when it comes to the product but seems to need a bit more help when it comes to running the store

    Advice to Management

    The only reason I wouldn't recommend this company is for the high closure rates

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  5. Less than satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Mrs Field Cookies Store Manager
    Former Employee - Mrs Field Cookies Store Manager

    I worked at Mrs. Fields Famous Brands full-time (Less than a year)

    Negative Outlook
    Approves of CEO
    Negative Outlook
    Approves of CEO

    Pros

    The other employees were great kids, they meant well but were not trained properly before I got there.

    Cons

    Thrown into a 2 year mess and expected to clean it up within an impossible amount of time.

  6. Helpful (2)

    Dedicated employees and franchisees are wasted because of owner group's lack of perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mrs. Fields Famous Brands full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some very talented people who care about franchisees and customers
    Terrific work/life balance
    Very good benefits for a smaller company

    Cons

    Ownership and Board have no alignment with core values
    Company is too heavily leveraged to ever turn a profit
    Upper management is too busy putting out fires to run the business

    Advice to Management

    Pay off debt
    Take care of your people
    Hire the right CEO
    Treat your franchisees like they are your lifeblood (they are)

  7. Loved working for Debbi Fields!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Park City, UT
    Former Employee - Manager in Park City, UT

    I worked at Mrs. Fields Famous Brands full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Opportunity for growth and advancement.

    Cons

    Executive management team took the company in the wrong direction.

  8. Lack of management

    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Mrs. Fields Famous Brands part-time (Less than a year)

    Pros

    Easy job, minimum wage pay, and flexible hours.

    Cons

    Extreme lack of organization by management.

  9. It was a nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Worker in Salt Lake City, UT
    Former Employee - Production Worker in Salt Lake City, UT

    I worked at Mrs. Fields Famous Brands part-time (Less than a year)

    Recommends
    Recommends

    Pros

    I got to meet new people.

    Cons

    The hours were to long.

  10. Helpful (1)

    Let the Change Begin...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at Mrs. Fields Famous Brands (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Constant change creates a need to learn as you go. Fields was a great place to develop your skills on the fly.

    Cons

    Constant leadership changes and no personal development plans made it hard to know what the expectations were and if you were doing a good job.

    Advice to Management

    Help your employees develop trust and a sense of empowerment through teamwork and accomplishment. Dont take for granted the skillset of each individual. Collectively you can win as long as the good times are plentiful and the bad times not ignored.

  11. Employee oriented, they listen to your in put. open door policy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at Mrs. Fields Famous Brands full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The CEO makes you feel like you are someone. The company is passionate about their franchise owners.

    Cons

    I have nothing bad to say about the company

    Advice to Management

    Continue the caring and acknowledgement you have for your employees & franchisee's. Communication is the key to having a Great Culture!

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