Mspark Reviews

Updated August 20, 2015
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3.4
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Richard J. Hanna
6 Ratings

32 Employee Reviews

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  1. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Positive Outlook

    I have been working at Mspark full-time (More than a year)

    Pros

    Great Atmosphere to work, Sales support in house to help you with customers. Great Marketing team that gets collateral to you on a timely bases. Lots of online resources and ad copy to share with potential clients.

    Cons

    High Expectations, Pay structure is difficult to understand for commissions.

    Advice to Management

    Better training on CRM system.


  2. Monotonous Work, but nice perks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Helena, AL
    Former Employee - Anonymous in Helena, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mspark full-time (More than a year)

    Pros

    Very good training program with lots of books, help, scenarios, etc. Management is very friendly and approachable. There are a ton of little perks that make working in the office nice. Very flexible with time/hours. They treat you like an adult with expectations and work. Benefits are pretty good. Full time associates start out with 16 days PTO (prorated) and you don't have to earn it before you use it. Insurance is available pretty quickly, depending on when you start. Gym onsite, huge break room with anything you'd need to have lunch. Awesome ice and water machine and multiple snack machines. Nice office space in general. The general feel of the office is very laid back. They definitely take care of the employees' comfort it seems.

    Cons

    The job itself is very slow. They warn you of downtime when you start, and there is a lot of it. Every month, you do the same exact thing. Which, if you like repetitious work, this is the perfect job for you. However, if you like more curveballs and challenge, you won't find that here. Some of the staff is just downright unfriendly and standoffish. The pay is kind of low, which may be expected with such an easy job. Not a lot of social interaction outside of the little gatherings they throw.

    Advice to Management

    The concern you show for your employees is awesome. Keep that up.


  3. Helpful (1)

    Ehh - it is ok.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Helena, AL
    Former Employee - Anonymous Employee in Helena, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mspark (More than 3 years)

    Pros

    Account service and graphics has fun ppl to work with. Good 401K offering, vacation time and medical benefits.

    Cons

    Poor direction for the company as a whole moving forward. Departments are very siloed; not very much understanding of what others do or socialization.

    Advice to Management

    Executive management does not understand the business and does not recognize those in the company that help the business to continue to work.


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  5. Territorial sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at Mspark full-time

    Pros

    Solid company, flexible hours, good income opportunity if you work hard

    Cons

    Top heavy in management, lots of competition for advertising dollars both internal and external

    Advice to Management

    Stop rolling out so many different initiatives and segmentation


  6. fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Helena, AL
    Former Employee - Account Manager in Helena, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun place to work. Enjoyed my time there a lot.

    Cons

    Pay was a little low.


  7. Extremely hard sell for the most seasoned sales rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territorial Sales Representative in Huntsville, AL
    Former Employee - Territorial Sales Representative in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mspark full-time (More than 3 years)

    Pros

    There are great benefits with lots of time off.

    Cons

    Upper management is all brand new and have made no effort to get to know the business before implementing changes. None of the sales management or sales trainers has actually sold the product. Most expensive product with no differentiation from competitors.

    Advice to Management

    Actually listen to your employees when they voice concerns. Put more focus on employees and getting to know the business than quick fixes to please the investors.

    Mspark Response

    May 13, 2015 – HR Generalist

    At our National Sales Meeting in January of 2015 our CEO, SVP of Sales and SVP of Operations had small employee round-tables with all sales people to let them voice and discuss any issues. Our SVP ... More


  8. Helpful (1)

    regional account executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mspark full-time

    Pros

    This company provides tremendous support for their staff. You will always know you sre taken care of, as are your clients.

    Cons

    At times, being a remote sales person can make things move more slowly than if you are in a staffed office.

    Advice to Management

    More sales time


  9. Helpful (1)

    This company provides a fast-paced work environment with new challenges to keep you motivated.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mspark full-time (More than a year)

    Pros

    Work hard, but make sure you're having fun. The company emphasizes hard work but rewards you with fun activities. For my team, we can work remotely whenever we need to, and that flexibility is fabulous.

    Cons

    You might work on a small team to support a large volume of employees. At times, the amount of work to get done can feel overwhelming.

    Advice to Management

    Keep work fun and people will want to keep working. Lead by example and people will follow.


  10. Good company but favorites get best accounts and make tons of money.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Executive in DFW, TX
    Former Employee - National Account Executive in DFW, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexibility, remote sales, met good working people and friends.

    Cons

    Favorites treated better than others. Tough business to sell - lots of limitations

    Advice to Management

    Even the playing field.


  11. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territorial Sales Manager
    Former Employee - Territorial Sales Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mspark full-time (Less than a year)

    Pros

    Great people, "in the weeds" sales minded management

    Cons

    Unrealistic expectations to implement change and actually gain results from change

    Mspark Response

    Apr 21, 2015 – HR Generalist

    Mspark has gone through a lot of changes in 2014 and not everyone adapts to change well. Our changes have primarily been focused on helping our sales people sell and deliver to our customers. Our ... More



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