Mspark Reviews

Updated August 26, 2014
Updated August 26, 2014
14 Reviews
2.3
14 Reviews
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Richard J. Hanna
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Employee Reviews

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  1.  

    run binding machine,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehoue  in  Indianapolis, IN
    Current Employee - Warehoue in Indianapolis, IN

    I have been working at Mspark full-time for more than 10 years

    Pros

    close to home,gas wise.need full time job.

    Cons

    only work two weeks out of the mth, pay is very low

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Local Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Local Account Executive  in  Athens, GA
    Current Employee - Local Account Executive in Athens, GA

    I have been working at Mspark full-time for less than a year

    Pros

    The everyday freedom of working from home. Decent benefits. Everyone at corporate seems nice. Car allowance and cell phone allowance.

    Cons

    Low salary for experienced Sales. Tranining is waste of time. Most managers have little experience with company. Archaic technology.

    Advice to ManagementAdvice

    Invest in technology that's user friendly and time effective and not counter productive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Horrible, Horrible Company. Steer Clear of This Place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Operations Specialist  in  Helena, AL
    Former Employee - Account Operations Specialist in Helena, AL

    I worked at Mspark full-time for less than a year

    Pros

    There is a gym on site.

    Cons

    Account services management is a complete joke. The training they give you is the most unorganized, antiquated bunch of garbage I've ever seen. They tell you from day 1 that it will take 6-12 months to understand the job but will fire you after a couple of weeks if they decide they don't like you. People are quitting left and right because of the quality of management over account services. This place is very "clique-ish." Employees flock together and bad-mouth other employees where everyone can hear. The work is extremely taxing. So much so that management warns you up front that people are "mean" on deadline days. I went to the ER twice with high blood pressure in the 46 days I was worthy enough to work in that place. If you see that they're hiring just keep on scrolling. If you apply for the job and get hired you will regret ever filling out the application. Aside from all that you really have to wonder how long junk mail is going to last. Seriously, who cares about junk mail? I don't even bring it in my house. It makes a straight line from the mailbox to the dumpster. This company's product is a sinking ship.

    Advice to ManagementAdvice

    Every one of you should hang your heads in shame for allowing the account service management to behave as they do. They act like pre-schoolers and don't have the sense to be successful at managing human beings. It's a mean girls club and they love the power trip of confusing new employees and neglecting their responsibilities as trainers and leaders.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Eh, it's ok I suppose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Mspark full-time for more than 3 years

    Pros

    Nice coworkers. Very friendly and welcoming. That was my favorite part.

    Cons

    Terrible management. They play favorites. if you are a girl who dresses cute you might be liked by them.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Helena, AL
    Current Employee - Anonymous Employee in Helena, AL

    I have been working at Mspark full-time for more than a year

    Pros

    Mspark is a great place to work. The culture is very employee-oriented. The people all work hard, but are very committed to doing a great job.

    Cons

    I am unable to list any cons. It's a great place to work.

    Recommends
    Positive Outlook
  7.  

    Great atmosphere in a dying industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Helena, AL
    Former Employee - Inside Sales Representative in Helena, AL

    I worked at Mspark full-time for more than a year

    Pros

    There is a great corporate atmosphere. The training is very thorough

    Cons

    selling print mail is EXTREMELY difficult in the digital age. The new hire compensation system is bad for sales. And the account services and graphics team are grossly underpaid.

    Advice to ManagementAdvice

    Rethink the sales process for Inside Sales. It doesn't work the same as outside sales. The new hire compensation system is bad for sales. And the account services and graphics team are grossly underpaid.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Great at recruiting great people. Total mismatch of talent and position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mspark full-time for more than 3 years

    Pros

    -they have recruited great talent
    -software developed on-site
    -all depts great to work with except client services
    -appear to be growing in a bright new direction
    -produce loyal and hard-working employees

    Cons

    -in need of management overhaul
    -high turnover in client services

    Advice to ManagementAdvice

    There is a complete mismatch of talent and skill in client services. Sales staff is stressed out trying to meet unrealistic goals. Double marketing...outsource client services.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Its a good place to start a career, just don't stay too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Field
    Current Employee - Technical Field

    I have been working at Mspark

    Pros

    Good Ice Machine
    Flexible schedule
    Lots of friendly co-workers
    Good place to meet new people

    Cons

    IT does not fix issues in a timely manner
    Like to Hire from the outside instead of promote from within
    A lot of good people hampered by bad decisions from the top
    Good place to meet new people

    Advice to ManagementAdvice

    Put more stock in tenue and performance, not outfits.
    Treat all the groups evenly don't make it obvious who the favourites are.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Kindergarten!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager  in  Helena, AL
    Current Employee - Account Manager in Helena, AL

    I have been working at Mspark

    Pros

    Benefits aren't bad, office is generally clean, jeans & t-shirt environment, there is a gym & plenty of vending machines, there is an activity committee that tries to give a "family" feel to the place.

    Cons

    Micromanaging everything
    Promotions = working there for 3 months and braiding your boss's hair
    Unfair workload
    Management is gossipy, childish and values likeability over capability.
    notes must be taken at meetings, classes must be attended, forms must be filled out and time must be wasted in order to provide data for measurable standards that in no way benefit an employee, with the obvious exception of not allowing them the needed time to do their jobs.
    Sales has all the power
    Deadline driven environment with ZERO downtime
    No breathing room

    Advice to ManagementAdvice

    Calm down, back off and let everyone do the jobs you hired us to do. No one enjoys wasting time and our futures here are uncertain enough.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Please oh please stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Mspark

    Pros

    Work from home, flexible schedule

    Cons

    Extreme micro managing for a job with no base salary. VERY outdated technically.

    Advice to ManagementAdvice

    stop the micro management.

    Doesn't Recommend
    No opinion of CEO

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