Mu Sigma Reviews

Updated April 23, 2015
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3.3
691 Reviews
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Mu Sigma Founder, Chairman & CEO Dhiraj C Rajaram
Dhiraj C Rajaram
452 Ratings

Pros
  • Good place to learn a lot from specific skill sets to how manage a team (in 46 reviews)

  • Great place to learn a lot in very less time (in 23 reviews)

Cons
  • Work life balance - Mu Sigma believes in work life harmony (they dont care) (in 161 reviews)

  • Long working hours, but for a fresher learning matters first, not good for married guys (in 130 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. A great playground to fail fast and learn fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engagement Manager in Chicago, IL
    Current Employee - Engagement Manager in Chicago, IL

    I have been working at Mu Sigma full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Oppurtunity to learn new things
    - Work closely with leaders in Decision Sciences
    - Stay in forefront of Decision Sciences

    Cons

    - Big mismatch in terms of job responsibilities and employee salary

    Advice to Management

    - Get to industry standards in terms of employee salary levels

  2. Luck by chance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst
    Current Employee - Senior Business Analyst

    I have been working at Mu Sigma (More than a year)

    Pros

    Some teams have very good work, you will be luck if you get into such teams.
    75% work is reporting 25% proper statistical work. Try to work in as many team as possible.
    This company is a good launchpad to start your career
    Awesome crowd!!!

    Cons

    No work life balance,
    Very attrition rate is consistent for years. Management seems to be least concerned about it.
    High attrition rate leads to instability in teams which ultimately brings down pressure on new people.

    Advice to Management

    Do something about attrition rate, as a long term perspective this model is not feasible

  3. Engagement Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engagement Manager in Bentonville, AR
    Current Employee - Engagement Manager in Bentonville, AR

    I have been working at Mu Sigma full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    1. Lot of learning
    2. Chance to solve a variety of problems
    3. Chance to interact with directors

    Cons

    1. Work can get really hectic esp because the offshore team is not always capable as they are mostly fresh graduates.
    2. There are no perks
    3. Not all the work is of high quality. Mu Sigma is at a stage where it is taking up a lot of work to penetrate into as many businesses as possible. Hence, some of the work can get really monotonous
    4. Some clients look at Mu Sigma just for data pulls, it takes considerable effort to win their trust and add value.

    Advice to Management

    1. Please take steps to curb attrition so that on site do not waste their time on just getting bare minimum things done
    2. Have proper thought when a new artifact is introduced on how to pass it on to everyone. leadership dont seem to know themselves on the best way of using an artifact
    3. people complain a lot about calls. Enable delivery teams in a way the call volume is minimal. It is also important to train client services team
    4. Organize extensive training for new managers so that they know how to project manage. There are a lot of frameworks that can be leveraged in bits and pieces. A mini MBA as Dhiraj talks about dosent exist in reality. Make good managers/leaders so that most of the time is NOT spent on petty admin stuff but on something REAL

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  5. Helpful (1)

    The cult you never dreamed of joining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Junior Associate in New York, NY
    Current Employee - Junior Associate in New York, NY

    I have been working at Mu Sigma (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The fellow analysts are smart, talented, and wonderful people.
    The training was in a fantastic location (Austin).

    Cons

    Consistently beginning work at 6 a.m. and finishing at midnight
    A complete disregard to any kind of personal life
    The company has a very cult-like culture surrounding the CEO, who often refers to Mu Sigma as a "religion" to which employees need to be converted
    Management completely disregards any advice given by employees to better the company culture
    The pay is low by industry standards
    Employees are expected to fully follow the "artifacts" that define Mu Sigma's "unique" approach to problem solving. The issue with this is that the entirety of the the muPDNA is actually propriety methodology detailed in The McKinsey Way (published in 1999, while Mu Sigma was founded in 2004)
    Complete lack of benefits-- management has told the last several training groups that 401k matching was in the works. Any time that the issue is brought up, conversations are immediately tabled
    Completely inappropriate emails from the CEO on a regular basis
    Extremely high attrition rate
    Very little actual analytics-- you work more as a liaison between the client and the offshore team

    Advice to Management

    If you expect to attract top talent, you need to start behaving in a manner consistent with American based competitors. This includes salary, benefits, and culture.

  6. Helpful (2)

    Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Mu Sigma full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Work in recognizable clients across several industry domains
    = Learn the basics of handling clients and managing such a relationship

    Cons

    - Terrible treatment of employees (limited vacation, no sick leave, no 401(k) matching, no perks, lack of strong performance appraisal process, below average compensation)
    - Regimented night calls from Sunday-Thursday, with more such night/weekend calls for more senior people
    - Work is mostly reporting. Quality issues are numerous
    - Offshore team is mostly straight out of college and so onsite spends a lot of time managing/dealing with quality-of-work issues
    - Little support from middle management
    - As onsite, much of what you do is just manage communications between the client and offshore. Minimal actual hands-on experience
    - Minimal diversity (depends on client account), mostly hired from India
    - CEO is disrespectful towards employees, often using condescending or sexist language in large team meetings

    Advice to Management

    Not sure as the company is currently doing well financially, but U.S.-based junior employees are treated terribly and there is very little upside- both in the short-term and long-term..

  7. Brilliant learning curve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Atlanta, GA
    Current Employee - Associate in Atlanta, GA

    I have been working at Mu Sigma full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots to learn - Brilliant opportunity to learn, especially for freshers - good launching pad into decision sciences space
    Open culture

    Cons

    Imbalanced work-life balance: Lot of work
    Very low salary compared to competitor
    Not enough focus on building in-depth knowledge of analytical techniques

    Advice to Management

    Spend more time on grooming your resources, increase salary, decrease the work hours

  8. Helpful (4)

    Bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Chicago, IL
    Current Employee - Analyst in Chicago, IL

    I have been working at Mu Sigma full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Fun/smart peers at the analyst/associate level
    - Your communication skills will improve due to the amount of time you spend speaking/emailing

    Cons

    - CEO is horribly inappropriate – makes sexist jokes in public, belittles employees in meetings, and openly says he doesn’t care about employees or their work-life balance (expects 80 hours a week from employees)
    - The analyst/associate role is ENTIRELY project management. There is very little actual coding, analysis, or model-building involved. The analysis portion of the job is handled offshore and the analysts in the US are just messengers between the client and the offshore team, sort of like middle managers
    - You are completely dependent on your offshore team. If they are mostly straight out of college (which they most likely will be because of very high attrition), you will spend a lot of time just trying to people manage them and reviewing their work
    - Terrible hours: There are offshore calls every day between 9pm and midnight/1am. You will be expected to be in the office the next day at 8am regardless. You will be chronically sleep-deprived
    - Middle managers are generally bad. They’re overworked and underprepared to manage people, and provide little to no support. Their involvement will be to dump work on you and check on whether it’s being done. They don’t care/can't afford to care about your development or quality of work
    - Terrible pay. Fixed salary for 3 years, and it’s far, far below market average
    - Cult mentality. The CEO decides what the “company beliefs” are, and hours are spent every week by the senior management on trying to inculcate those “beliefs” into employee’s minds
    - No sick leave

    Advice to Management

    Treat your employees better. Pay better. Provide better quality of work.

  9. Helpful (7)

    Infinite Learning Opportunity for the Price of Your Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate
    Current Employee - Associate

    I have been working at Mu Sigma full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The amount of learning in one year at this company is equivalent to a 4 year degree at University

    Cons

    Be prepared for Micro Management
    Be prepared to work 80 hour weeks
    Be prepared for low compensation and long term loyalty to achieve promotion.
    Be prepared to lose free time from 8 PM to 1 AM everyday.
    Be prepared to take on high amounts of stress.

    If you don't mind any of these, you'll do great!

    Advice to Management

    Most advice is ignored, but for the sake of people reading: Please respect your employees.

  10. Helpful (3)

    Learning experience ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mu Sigma

    Disapproves of CEO
    Disapproves of CEO

    Pros

    - Massive Learning Experience
    - Lays out good platform and better future opportunities

    Cons

    - Excessive pressure
    - Low Salary

    Advice to Management

    Be sensitive to your employees, They are your assets. Respect them and you will go places.

  11. Helpful (1)

    Great work culture. Bad work-life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mu Sigma

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Great work culture
    -Learning opportunities is great

    Cons

    -Work life balance
    -The pay scale is not very good

    Advice to Management

    -Need to recognize and appreciate efforts made by employees a little more

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