Mullen

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Mullen Reviews

Updated February 23, 2015
Updated February 23, 2015
97 Reviews
3.4
97 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mullen CEO Alex Leikikh
Alex Leikikh
15 Ratings

Review Highlights

Pros
  • Steller clients and great people (in 10 reviews)

  • Some very talented people work there (in 8 reviews)


Cons
  • Mullen had a horrible work life balance and was understaffed (in 15 reviews)

  • Incredibly long hours and weekend that burn anyone out after a few years (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    GREAT!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - PR/Social Influence in Boston, MA
    Former Intern - PR/Social Influence in Boston, MA

    I worked at Mullen as an intern

    Pros

    Weekly beer fridge, fast paced and hardworking atmosphere

    Cons

    The intern project was a lot to balance with work at times, but generally great overall!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Awesome workplace and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Layout Artist in Boston, MA
    Current Contractor - Layout Artist in Boston, MA

    I have been working at Mullen as a contractor (less than a year)

    Pros

    -Good salary
    -Awesome co-workers
    -Good work ethic

    Cons

    -Unusual work hours and long shifts

    Advice to ManagementAdvice

    The creative department could be more organized.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Keeps you busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President
    Current Employee - Senior Vice President

    I have been working at Mullen full-time (more than 3 years)

    Pros

    There are lots of clients, new biz pitches, and projects. No shortage of opportunities for hand raisers and for those that want to build their experience base. The people are generally good natured and the environment is fairly supportive.

    Cons

    Staffing levels are usally low. There are training opportunities but with so much work there isn't a realistic opportunity for people to take advantage of them.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fun company for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mullen

    Pros

    Exciting work, great clients and a lot of nice people

    Cons

    High turnover and intense expectations

    Advice to ManagementAdvice

    Put more resources into retaining good employees instead of recruiting

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great talent, but some out of touch upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Mullen full-time (more than a year)

    Pros

    Fantastic creatives, great colleagues, great client roster, beautiful space in downtown Boston.

    Cons

    I think Mullen's move from their former offices in Wenham could have been a great opportunity for them to source new talent, rather than just bringing over all of the people that had worked there before (both the talented and the out of touch dinosaurs). They seem to still struggle a bit with upper management (i.e. account directors, even some creative directors) not fully grasping new media (i.e. digital work), and therefore not prioritizing it within campaigns they pitch to clients. They are great at winning new business, but not so great at executing groundbreaking new work in order to keep clients. There is also a lot of disorganization internally, which, again, could possibly be attributed to its move, having grown rapidly once it moved to Boston, without much of a plan on how to adjust their organization to fit a landscape with a larger employee pool.

    Advice to ManagementAdvice

    Get onboard with what the rest of your competitors are doing, both internally and externally. Oftentimes, you need to champion the work the 'little people' recommend, because most of the time, in all honesty, they're far more in touch with digital/mobile work, what's trending on YouTube, Tumblr, Instagram, Twitter, etc. etc. than you are, and you have to put some trust into that. Rather than backing account teams that collapse to every client push back, you need to hire stronger, skilled account teams across all accounts that can finely finesse agency recommendations and therefore win the support of the clients in whatever work the agency is pitching. There is room to do great work, with some of the creative/production/account talent in house, but you really need to figure out how to better integrate all departments and get everyone internally on board with prioritizing new media -- it's what your competitors who are winning all the clients you've lost are doing. As an agency, you have to admit to your own weaknesses in order to figure out where go to from there. Agency world is a dog eat dog world, you can't leave it up to the people you manage to change anything -- as much as they want to and can see the holes in the agency, they simply do not have the power to demand change from the top down, so take the opportunity to hear them out in an objective manner. It's what all agencies should constantly be doing to get a better look at where they can improve from both an operational and company vision standpoint.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Come Into Mullen As a Senior Associate To Build Your Resume and Get Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mullen full-time (less than a year)

    Pros

    Mullen is very involved in the advertising community and they make an effort to build and innovate within their 4 walls. I find that the clients and creative they produce are a great resume builder for anyone. You may have already heard this but they also have a barrista working at their Boston location daily.

    Cons

    Egos Rule At Mullen. Rest assured that the people that are meant to train, mentor, hire and fire you will only do so if you entertain them and play to their ego. So if you have no problem kissing up, then you'll do just fine here. If you have any self respect or want to change the world, this is not your spot. Your chances of survival are 50/50 if you are an entry level staffer who genuinely wants to learn and are female.

    Advice to ManagementAdvice

    There is a way to keep things fresh and fun without being inappropriate. Think about excepting staff from all walks of life and really thinking about where you might use them before you hire them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great Clients, Not So Great Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mullen full-time (more than a year)

    Pros

    Variety of interesting clients and projects

    Cons

    Training is almost non existent for new employees, work/life balance is not the greatest, judgmental and un-appreciative attitude and culture

    Advice to ManagementAdvice

    Train new employees. Spend more time with your employees before performance reviews. Appreciate and reward hard work.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Mullen WS is a mess culture-wise. Hard to bring good talent to the market and then they often quickly swell and shrink.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Director in Winston-Salem, NC
    Former Employee - Account Director in Winston-Salem, NC

    I worked at Mullen full-time (more than 3 years)

    Pros

    New mgmt is slightly better than former
    Connected to Boston office
    New LA office
    Organized "After Party" networking group
    Winston Salem is a growing arts community with decent cost of living

    Cons

    Boston office is Alpha
    Long hours
    Feeling of if I don't make it and do whatever is needed, where else will I work?
    Layoff culture
    If you move to work at Mullen, rent a house. Real estate laws in NC are terrible and opportunities that are equal are few.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    New Biz is King

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mullen full-time (more than 3 years)

    Pros

    Excellent ECDs in Boston (Tim, Dave). It is worth joining Mullen just to work with them. The agency continues to win new biz and grow & probably will continue this streak for another couple years so right now it looks good on your resume.

    Cons

    Really great at new biz, but really really bad at actually doing the type of work it wins a pitch with. It is very clear that new business is always the #1 priority at Mullen. It dominates the time of all the best talent in the agency and the only people that thrive/rise are the ones that prioritize new biz over existing clients. This is a problem that comes from the top down. New management (Cavallo) is sort of trying to change this culture but even this feels more like pitch promises than real change. The result is a constantly chaotic environment with a revolving door of clients and talent.

    Advice to ManagementAdvice

    Get your priorities straight.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Analyst in Boston, MA
    Current Employee - Strategic Analyst in Boston, MA

    I have been working at Mullen full-time (less than a year)

    Pros

    An energetic workplace. A place that challenges conventional approaches/thinkings . Bold coworkers, great vibes.

    Cons

    Can't really complain. :) Maybe sometimes having too much fun in the office makes me not want to work. Like I said, great place, can't complain.

    Recommends
    Neutral Outlook
    Approves of CEO

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