Mullen Reviews

Updated March 27, 2015
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3.4
100 Reviews
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Mullen CEO Alex Leikikh
Alex Leikikh
18 Ratings

Pros
  • Steller clients and great people (in 10 reviews)

  • Some very talented people work there (in 8 reviews)

Cons
  • Mullen had a horrible work life balance and was understaffed (in 15 reviews)

  • Incredibly long hours and weekend that burn anyone out after a few years (in 15 reviews)

More Pros and Cons

Employee Reviews

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  1. One of the best internships EVER. Such a creative and hip place to be and learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - PR/Social Influence in Boston, MA
    Former Intern - PR/Social Influence in Boston, MA

    I worked at Mullen as an intern (less than a year)

    Pros

    Team players, they make you feel like you are a part of the team not just an intern. Keg every Friday which is AWESOME. There are also game rooms; Xbox, Foosball, Ice Hockey and maybe there was a pool table. Great space and atmosphere to get the creative juices flowing. It was great to be able and sit on on client meeting about on-going projects and here what clients have to say about what they like, want and like to see. I loved hearing that sort of feedback. Everyone there seemed to love it and seem happy to be there. Not much complaints. You are not just an intern, well at least in my team. They completely trust you as a peer and team member and give you real responsibilities. Loves managing social media pages for clients, they trust you and not over-bearing and want to hear your ideas. You have the flexibility of coming and going but you must know to always be responsible for your own work and have things done when due on deadline.

    Cons

    It was a pretty great company to work for. As an intern I had a positive experience, my biggest challenge was the intern project, it was very challenging and time consuming. It was a lot of work in addition to your client work and projects as well.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Mullen

    Pros

    Great management, fun perks, time-off policies are not strict

    Cons

    Sometimes it gets way too quiet in the office

    Recommends
    Positive Outlook
    Approves of CEO
  3. GREAT!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - PR/Social Influence in Boston, MA
    Former Intern - PR/Social Influence in Boston, MA

    I worked at Mullen as an intern

    Pros

    Weekly beer fridge, fast paced and hardworking atmosphere

    Cons

    The intern project was a lot to balance with work at times, but generally great overall!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Mismanaged in Los Angeles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Mullen full-time (more than a year)

    Pros

    • Great people (excluding upper management)
    • Great location with great view!

    Cons

    • No work-life balance. 60-80 hour weeks are the norm
    • Low pay. Not on scale with LA salary comparisons.
    • Company was not prepared to take on an account the size of Acura. Great at small accounts (in Boston) but management doesn't understand what it takes to run a large automotive account. They are in way over their heads.
    • Almost everyone working there is looking to get out
    • No HR Manager on site. Boston HR team only comes in to fire people and does not understand the problems facing LA based resources.
    • Culture of fear. Sr. Management is in way over their heads and it makes all employees fear that the client will be lost and they will be left without jobs.

    Advice to ManagementAdvice

    • Hire an HR Manager for Los Angeles
    • Recognize that if your employees are regularly working every weekend and late every night that you probably are understaffed. Do something about it!
    • Listen to the reasons why people are leaving. There is a reason that there is such an enormous amount of turnover and it's not just because people are finding better jobs. Some people leave for less money just so they can get their lives back.
    • Sr. Management needs to be revisited.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Awesome workplace and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Layout Artist in Boston, MA
    Current Contractor - Layout Artist in Boston, MA

    I have been working at Mullen as a contractor (less than a year)

    Pros

    -Good salary
    -Awesome co-workers
    -Good work ethic

    Cons

    -Unusual work hours and long shifts

    Advice to ManagementAdvice

    The creative department could be more organized.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Keeps you busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President
    Current Employee - Senior Vice President

    I have been working at Mullen full-time (more than 3 years)

    Pros

    There are lots of clients, new biz pitches, and projects. No shortage of opportunities for hand raisers and for those that want to build their experience base. The people are generally good natured and the environment is fairly supportive.

    Cons

    Staffing levels are usally low. There are training opportunities but with so much work there isn't a realistic opportunity for people to take advantage of them.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Fun company for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mullen

    Pros

    Exciting work, great clients and a lot of nice people

    Cons

    High turnover and intense expectations

    Advice to ManagementAdvice

    Put more resources into retaining good employees instead of recruiting

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Great talent, but some out of touch upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Mullen full-time (more than a year)

    Pros

    Fantastic creatives, great colleagues, great client roster, beautiful space in downtown Boston.

    Cons

    I think Mullen's move from their former offices in Wenham could have been a great opportunity for them to source new talent, rather than just bringing over all of the people that had worked there before (both the talented and the out of touch dinosaurs). They seem to still struggle a bit with upper management (i.e. account directors, even some creative directors) not fully grasping new media (i.e. digital work), and therefore not prioritizing it within campaigns they pitch to clients. They are great at winning new business, but not so great at executing groundbreaking new work in order to keep clients. There is also a lot of disorganization internally, which, again, could possibly be attributed to its move, having grown rapidly once it moved to Boston, without much of a plan on how to adjust their organization to fit a landscape with a larger employee pool.

    Advice to ManagementAdvice

    Get onboard with what the rest of your competitors are doing, both internally and externally. Oftentimes, you need to champion the work the 'little people' recommend, because most of the time, in all honesty, they're far more in touch with digital/mobile work, what's trending on YouTube, Tumblr, Instagram, Twitter, etc. etc. than you are, and you have to put some trust into that. Rather than backing account teams that collapse to every client push back, you need to hire stronger, skilled account teams across all accounts that can finely finesse agency recommendations and therefore win the support of the clients in whatever work the agency is pitching. There is room to do great work, with some of the creative/production/account talent in house, but you really need to figure out how to better integrate all departments and get everyone internally on board with prioritizing new media -- it's what your competitors who are winning all the clients you've lost are doing. As an agency, you have to admit to your own weaknesses in order to figure out where go to from there. Agency world is a dog eat dog world, you can't leave it up to the people you manage to change anything -- as much as they want to and can see the holes in the agency, they simply do not have the power to demand change from the top down, so take the opportunity to hear them out in an objective manner. It's what all agencies should constantly be doing to get a better look at where they can improve from both an operational and company vision standpoint.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Come Into Mullen As a Senior Associate To Build Your Resume and Get Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mullen full-time (less than a year)

    Pros

    Mullen is very involved in the advertising community and they make an effort to build and innovate within their 4 walls. I find that the clients and creative they produce are a great resume builder for anyone. You may have already heard this but they also have a barrista working at their Boston location daily.

    Cons

    Egos Rule At Mullen. Rest assured that the people that are meant to train, mentor, hire and fire you will only do so if you entertain them and play to their ego. So if you have no problem kissing up, then you'll do just fine here. If you have any self respect or want to change the world, this is not your spot. Your chances of survival are 50/50 if you are an entry level staffer who genuinely wants to learn and are female.

    Advice to ManagementAdvice

    There is a way to keep things fresh and fun without being inappropriate. Think about excepting staff from all walks of life and really thinking about where you might use them before you hire them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Great Clients, Not So Great Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mullen full-time (more than a year)

    Pros

    Variety of interesting clients and projects

    Cons

    Training is almost non existent for new employees, work/life balance is not the greatest, judgmental and un-appreciative attitude and culture

    Advice to ManagementAdvice

    Train new employees. Spend more time with your employees before performance reviews. Appreciate and reward hard work.

    Recommends
    Positive Outlook
    Approves of CEO

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