Multiband Reviews

Updated June 28, 2015
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2.3
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1 Rating

Pros
  • Free Directv for people who work on that part of the business (in 11 reviews)

  • I worked with some good people, but that was not enough to make up for all the issues encountered there (in 5 reviews)

Cons
  • Long hours, no pay increases in 7 years (in 5 reviews)

  • We were supposed to call in sick 4 hours before shift but supervisor would not answer calls earlier than 2 hours before shift (in 4 reviews)

More Pros and Cons

103 Employee Reviews

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  1. inventory administrator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Multiband

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    help serve the techs to give them the items they need to do a good job for the customers they are working for

    Cons

    keeping up with policies and sticking by them is not done enough

    Advice to Management

    know what each employee is to do


  2. Project Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Multiband

    Pros

    The work environment is great

    Cons

    The salary was really bad


  3. Inventory Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Manager in Cibolo, TX
    Former Employee - Inventory Manager in Cibolo, TX

    I worked at Multiband full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I experienced ntothing positive working for this company.

    Cons

    Frontline management is used as scape goat for anything ;;that goes wrong. Upper management will not support them, but will throw them under the bus.

    Advice to Management

    Stop bullying your managers and supervisors.


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  5. Helpful (1)

    Fun atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Dispatch in Richmond, KY
    Former Employee - Lead Dispatch in Richmond, KY

    I worked at Multiband full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Your coworkers are what make this job fun. Easy work. Schedule was perfect. Made for long days working 13 hrs a shift but having 4 days off in a row you couldn't beat it.

    Cons

    Not much room for growth within company working in dispatch center.

    Advice to Management

    Keep up the good work. I have zero bad things to say about the management within the dispatch office. They allowed you to speak your mind and cared for your opinion.


  6. Helpful (1)

    Installer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Satellite TV Installer in Louisville, KY
    Former Employee - Satellite TV Installer in Louisville, KY

    I worked at Multiband (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Independence to do work without micromanaging.

    Cons

    Kept changing the rules to make more work without more pay.

    Advice to Management

    Reduced your turnover by making sure people can get steady work.


  7. Helpful (1)

    Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Multiband full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Work outside, minimal supervision, customers are your boss the majority of the time, paychecks can be good, free or very inexpensive satellite tv service, 401k, don't have to buy your own gas to get to work, tools are supplied

    Cons

    Work outside, customers can try to be your boss even when they shouldn't be speaking because some of them are too stupid to tie their own shoes, the company wants to pay techs better but can't because they offer a service that people are used to getting discounted prices for which ultimately takes away from revenue which is how employees get paid, customers are dumb, people want great service and they don't want to pay for it, they expect people to dig through their yard and rewire their homes for free or very cheap wages and then get every channel for free even though we had to send antennas into space to get them that service but they still think they shouldn't have to pay much for it, then multiband wants to tell technicians that if they install what that isn't there they will give you a bonus for doing it because they know that it isn't possible, if someone actually gets lucky enough to hit the percentage of whatever it is they want done, they will raise that bar until fewer and fewer have a chance to get as lucky as the next person and not because they don't want to pay but because they can't because they get money from people that constantly give out free stuff so their business stays looking good in customer service but we can't eat smiles.

    Advice to Management

    If you're a manager here, that means you've sold yourself to actually believe that what you tell your technicians is true. That sucks, you need to take some PTO and really do some thinking about what you are telling people to do and say. They never will come out with a metric that can be met and the performance of technicians has nothing to do with how well a technician can install equipment. All the metrics are designed to do is to safeguard employee expense so that revenue can continue to pour in until they completely pissed off the working force and then a few select individuals at the top will sell off the entire establishment, make a fortune and leave you with a few nice t-shirts and maybe some decent stories. Good luck!


  8. Great Company

    Former Employee - Business Development in Minneapolis, MN
    Former Employee - Business Development in Minneapolis, MN

    I worked at Multiband (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Always focused on customer service and retention

    Cons

    Company almost getting to big for personal hands on.


  9. Regional Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Multiband

    Recommends
    Recommends

    Pros

    Great Company, Great people to work with

    Cons

    A lot of travel but well worth it


  10. Helpful (1)

    you work hard for the money you take home and it has its ups and downs with promtions of sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Cleveland, OH
    Current Employee - Technician in Cleveland, OH

    I have been working at Multiband full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    it turns into a good paying job at the end of the year. company supplied van that you get to go home in. company gas card. good health care and 401k. and new retirement plan.

    Cons

    uneven work flow do to type of business. advancement to grow seems small. pto doesn't really add up. 6 day work weeks can hit at any time of year which some times means less money. doesn't make sense.


  11. Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Multiband

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pays well, get to spend plenty of time with the family. Other than Conference calls there is no one looking over your shoulder.

    Cons

    No one takes responsibility for anything. You need to be very careful to keep your head off the chopping block.

    Advice to Management

    There should be a balance of family and work life, Being on call 24/7 takes a toll.



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