Muscular Dystrophy Association

www.mda.org

Muscular Dystrophy Association Reviews

Updated January 30, 2015
Updated January 30, 2015
221 Reviews
2.6
221 Reviews
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Recommend to a friend
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Muscular Dystrophy Association President & CEO Steven M. Derks
Steven M. Derks
83 Ratings

Review Highlights

Pros
  • I knew I wanted to make a difference for the people that changed my outlook on life (in 17 reviews)

  • Benefits are good, families are amazing (in 8 reviews)


Cons
  • Potential for nonexistent work-life-balance during busy seasons depending on local leadership (in 20 reviews)

  • You are expected to work a crazy amount of nights and weekends with absolutely NO comp time in exchange (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love MDA!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Director
    Former Employee - District Director

    I worked at Muscular Dystrophy Association full-time (more than 5 years)

    Pros

    Connections, doing something for someone else, fun job.

    Cons

    Pay, travel. Charity business seems to be declining.

    Advice to ManagementAdvice

    Pay the good ones more and get rid of the bad ones. A college degree isn't everything that makes a good employee.

    Recommends
    Neutral Outlook

    Muscular Dystrophy Association Response

    Jan 15, 2015HR Director

    Thank you so much for taking the time to share your pro's and con's about your time working for MDA! We appreciate the feedback. We are reviewing our pay practices along with the overall culture ... More

  2. 1 person found this helpful  

    Health care services coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Muscular Dystrophy Association

    Pros

    You are giving back, and make great relationships with the families.

    Cons

    No room for promotions, no pay increases, and all staff are overworked.
    There are plenty of other non profits that value their employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Muscular Dystrophy Association Response

    Jan 29, 2015HR Director

    Thank you for sharing your experience while working at MDA. We are monitoring these reviews so we appreciate the feedback. We are putting several things in place to address the concerns you shared ... More

  3. 7 people found this helpful  

    The good, the bad, and UGLY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fundraising Coordinator in Houston, TX
    Former Employee - Fundraising Coordinator in Houston, TX

    I worked at Muscular Dystrophy Association full-time (less than a year)

    Pros

    MDA is very frugal with money, and definitely uses it to serve our communities to the fullest. I was always proud to tell people that 77 cents of every dollar helped people fighting muscle disease.

    Mda is a fantastic cause, muscular dystrophy is a terrible thing, and Mda is truly making a difference in the lives of people living with als, duchenne, SMA, and other diseases.

    The benefits are amazing. You are fully covered medically. They just switched time off to PTO though and that was a bummer.

    I was blessed to have great fellow fundraising coordinators at my location that worked hard and supported each other.

    At the end of my term, I felt very appreciated by higher up management (national office). I am thankful they noticed our office worked hard under such harsh conditions.

    Cons

    Time: In large cities, like houston, you will work many many many weekends. You will work late, and you will work hard. I know all offices are not this intense. The houston office had WAY too many projects and not enough staff making it difficult to succeed. This stretched the office thin. You will work long hard hours most of the year with little compensation. They offer summer hours, which is so appreciated, but many times we worked late on those days. If you have an event until midnight, you can come in at 10. There is no money compensation.

    Leadership: Our office had a huge transitional year, and it hasn't recovered. The staff is brand new and there is no direction or teaching on how to run events well. Everything is assumed. Management did not know how to explain projects well and there were LOTS of miscommunication. Tasks that should take 2 hours took days and the small things were sweated and the big things were forgotten. We all had to teach ourselves through trial and error. I believe that to still be the case today. They have started to offer webinars etc which are helpful, but in reality, if your leadership in the office is non existent, your office will tank. That happened at ours.

    Respect: I have never been treated with such condescending remarks in my career life. There is no appreciation or affirmation from management. The office moral is lacking greatly. I was not told once by our ED that I was doing a great job. There was also a lack of respect to our families, sponsors, and volunteers. Money was put before relationships and it was very obvious when I started here. I cannot describe how many times I have been yelled at, hung up on, or told "it's that time of year" by people that have supported MDA in the past. It's an embarrassment and needs to be fixed. Sponsors literally run away from our management because they hound them money questions instead of asking them his they are doing. It is awkward and humiliating.

    Communication: Communication is lacking. All management has different ideas on how to do things so projects never get done in an efficient matter. I have done so many projects over because of miscommunication or lack of communication. We would stay late at work with nothing to work on because they had not communicated tasks etc. To the team.

    Bullying: if you were different, you were bullied until you would just quit. I saw this happen to 4 people in the year I was with MDA. They would make remarks about your clothing, your car, your personality, and they would give you low jobs to do.

    Human resources has stepped in recently which I am thankful for. But I would NOT recommend this job to anyone as of now. A lot has to change and a lot of time needs to pass before this will be a stable working environment. I went into such great detail because I truly feel bad for people that will be stepping into this toxic environment.

    Advice to ManagementAdvice

    There has to be a management change for this office to get better. People are leaving after working for 3 months, the people need to change. I do appreciate national noticing that there is an issue and are trying to resolve it. But I think there needs to be more appreciation for the fundraising coordinators. When numbers and projects are really bad, call fundraisers too, not just managers who throw us under the bus.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Very happy after 1 year

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Fundraising Coordinator
    Current Employee - Fundraising Coordinator

    I have been working at Muscular Dystrophy Association full-time (less than a year)

    Pros

    Great working environment, very interested in training employees for possible upward mobility, making a lot of HR improvements to become an employer of choice

    Cons

    long hours during peak times of the year, but not too bad

    Recommends
    Positive Outlook
    Approves of CEO

    Muscular Dystrophy Association Response

    Jan 15, 2015HR Director

    Great, thank you so much for the positive feedback! We are working hard on all of the items you mentioned plus many more. Thanks for your support!

  6. 3 people found this helpful  

    Not worth your time or effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fundraising Coordinator
    Former Employee - Fundraising Coordinator

    I worked at Muscular Dystrophy Association

    Pros

    meeting some great people along the way, families, sponsors, coworkers, etc.

    Cons

    The organization is run like it's still in the 1960s, the culture is TERRIBLE, one of the worst I've ever seen. Late last year they had us all sign confidentiality agreements which say that even after leaving MDA you're not allowed to say anything negative about MDA. WHAT? REALLY? WHAT DO YOU HAVE TO HIDE EXACTLY?

    Why not fix the problem, MDA, rather than try to intimidate your employees into silence.

    Advice to ManagementAdvice

    Nothing at this point, management knows what the problems are and refuse to address it so....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Muscular Dystrophy Association Response

    Jan 15, 2015HR Director

    Thank you very much for the feedback. We truly are reviewing these responses and working towards making improvements. We hope that this next year brings some positive change to our culture. Best ... More

  7.  

    It was a great experience to interact with different families who are affected by Muscular Dystrophy

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Intern - Intern in Charlotte, NC
    Former Intern - Intern in Charlotte, NC

    I worked at Muscular Dystrophy Association as an intern (less than a year)

    Pros

    Passionate about helping the families they serve
    It is a great opportunity to learn about the different aspects of a nonprofit organization

    Cons

    Pretty much everything is based on numbers
    Sometimes you have to be a little pushy to get what you need

    Recommends
    Positive Outlook
    No opinion of CEO

    Muscular Dystrophy Association Response

    Jan 15, 2015HR Director

    Our vision is to create a world free of the harmful effects of muscle disease and we are very passionate about helping those that we serve. I'm so happy to hear that you had a positive experience ... More

  8. 1 person found this helpful  

    Amazing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HealthCare Services Coordinator in San Francisco, CA
    Current Employee - HealthCare Services Coordinator in San Francisco, CA

    I have been working at Muscular Dystrophy Association (more than 5 years)

    Pros

    I knew what ever I did at work had a direct impact on someones life, someone who need that advocate to fight for them and the benefits that they have through MDA

    Cons

    Constant change, The recession hit MDA very hard but we were still able to to commit the best service to our client families.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good for a temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Muscular Dystrophy Association full-time (less than a year)

    Pros

    Positive managers, good work-life balance and willing to let you off work whenever necessary

    Cons

    Low pay, cold calling gets old very fast

    No opinion of CEO
  10. 3 people found this helpful  

    Getting Better but still a long way to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Maywood, NJ
    Current Employee - Administrative Assistant in Maywood, NJ

    I have been working at Muscular Dystrophy Association full-time (more than a year)

    Pros

    Flexible with time, as long as you're in the office by 11 am it is considered a full day of pay or you can leave after 3 pm and it's the same; they offer a flex spending account; the health care is okay but dentist needs some work

    Cons

    No room for growth or promotions; office culture is very selfish; No raises in over 5 years and no talk of raises in the future; they give you a lot of different responsibilities and initiatives to keep up with and those are always changing so it's difficult to keep up in the time you're given to complete assignments

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great vision with lacking direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Designer in Tucson, AZ
    Former Employee - Production Designer in Tucson, AZ

    I worked at Muscular Dystrophy Association full-time (more than 5 years)

    Pros

    Time off, Healthcare, work-life balance

    Cons

    Asked to do more and more but was never compensated for it

    Advice to ManagementAdvice

    People that are still want to be there and if they get appropriate compensation for their efforts, they will be there for the long haul

    Recommends
    Positive Outlook
    No opinion of CEO

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