Museum of Flight Reviews

Updated August 30, 2015
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10 Employee Reviews

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  1. Visitor Services Assistant

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Museum of Flight part-time (Less than a year)

    Pros

    Unique environment and fun work place

    Cons

    Difficult Customers and tour groups


  2. Horrible place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Educator in Seattle, WA
    Former Employee - Educator in Seattle, WA
    Doesn't Recommend

    I worked at Museum of Flight full-time (More than a year)

    Pros

    Lots of nice airplanes and good co-workers. Usually lots of cute kids running around the place. Fun events on the holidays.

    Cons

    Horrible senior management. They seem to be actively trying to keep people from doing their job. Complete lack of integrity. Lots of suspect things going on and nobody in charge seems to care.

    Advice to Management

    Get rid of the CEO, the COO, and the HR director. Let the people who know their job do their job. Pay people better or the good ones will continue to leave.


  3. Terrible Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Museum of Flight full-time

    Pros

    Being around some of the coolest planes in the world is a plus! The Docents are incredible and offer free tours around the museum. They are some of the coolest people at the museum as most of them were fighter pilots in WWII themselves.

    Cons

    Absolutely terrible management and DO NOT know how to treat their employees. Instead of trying to make employees as knowledgeable and comfortable in their positions, there is a lot of gossip and talking behind backs. Very unprofessional environment. Whether full time or part time, hours are not guaranteed. Although all other Seattle museums have their employees at $15 an hour, this place is still coasting at minimum wage. Dress code is strictly enforced, though depending on your position, usually assistant manager you are allowed to defy the rules and wear very short and revealing clothing. Although, those wearing the inappropriate clothing are the very ones to tell you that you are out of dress code for wearing the wrong shoes, or having messy hair.

    Advice to Management

    Treat and care for your employees better. This is a work environment not an area to socialize. You scare most employees out of the job creating a very high turn over rate.


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  5. Great institution, disappointing management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Museum of Flight full-time (More than 5 years)

    Pros

    Amazing team, amazing collection, amazing place to visit. Incredibly talented and dedicated staff and volunteers.

    Cons

    Senior management hold a lot of meetings, yet do not understand what the staff does, or show that they give any value to staff expertise. Compensation is well below what like-institutions offer.

    Advice to Management

    Offer a legitimate staff survey, rather than one that only allows for positive responses. Conduct a legitimate salary survey (AAM recent survey is a good place to start) so you aren't losing talent to other institutions just so the employee can make an equitable wage. Actually spend time learning what goes on in the departments and what team members do rather than holding meetings that accomplish little to nothing. Stop trusting consultants over your own staff. You have an incredibly talented team--time to act like it.


  6. Good place to work if your just young and looking for a job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visitor Service Assistant in Seattle, WA
    Former Employee - Visitor Service Assistant in Seattle, WA
    Recommends
    Neutral Outlook

    I worked at Museum of Flight part-time (More than a year)

    Pros

    Hours are always 9-5, so you have time to have a life outside of work. some hot baby sitters usually take kids here to so....theres that.

    Cons

    No way to really move up and not alot of opportunities to get raises. The museum is pretty much never ever closed so don't be surprised if your working on days normal people have off.


  7. Needs to Treat Employees Better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Museum of Flight full-time (More than 3 years)

    Pros

    In my department everyone works a set schedule unless there is a special event. It makes it easy to have a life outside of work. The people who are at my level for the most part are nice people who I enjoy working with. The health and PTO benefits are great. The collection is beautiful and well put together.

    Cons

    Money is the number one problem with working at The Museum of Flight. Management expects the employees to strive to meet huge expansion goals and be innovative thinkers in the field - yet they try to run every program and event on a shoestring budget, and employees have to push management to get the funds to replenish supplies and keep up with other institutions. Additionally, they do not compensate their employees what they are worth. This is one of the lowest paid institutions of its kind in the area. Everyone begins at the starting wage for their position, regardless of their previous work and school experience and the raises are pitiful. You can have a perfect review and still only get a few cents that accounts for the cost of living. There are very few promotions or opportunities for entry level and mid level employees to move up. Meanwhile, upper level managers are making equal to what their peers are making at other institutions and go on many national and international trips to speak about how great our museum is, without thanking the people who are working hard for the institution.

    Advice to Management

    Please look at what other institutions are paying their employees. The Museum loses many good people to other institutions which will pay them a lot more to accomplish the same job.


  8. Wouldn't recommend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Museum of Flight full-time (More than 5 years)

    Pros

    Collection of artifacts is extensive

    Cons

    Inconsistent treatment of staff including pay and benefits. Poor compensation, few advancement opportunities and most people very unhappy working at this company


  9. Low pay, but good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook

    I have been working at Museum of Flight full-time (More than 8 years)

    Pros

    Flexible working environment. The people in my department all work hard and work together as a team. The museum is expanding and growing.

    Cons

    Low pay, very little upper movement in positions, very few promotions. If you are lucky, you get a 3% "raise" every year that is really a cost of living increase. If people leave, it is always for a higher salary somewhere else. The museum loses a lot of good people because of this. HR and upper management do not necessarily understand the complexity of some people's jobs in the museum and while upper management makes $$$ the people below them make basically nothing, even in positions the require a master's degree or higher. Benefits are standard, but not great. (A parking lot is not a benefit.) No money for outside classes or seminars. Only very few employees get to attend conferences, workshops, etc. The training that is offered is so basic it doesn't necessarily apply to most people in the museum. (We all know how to use Microsoft Word.) Communication between departments is not always good and great ideas get lost and praise goes to the directors, not the people actually doing all the work.

    Advice to Management

    Please look into the salaries of people not in upper management. They are too low in comparison to other institutions in the area and you are losing good employees because of it.


  10. Dynamic Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Some of the best co-workers I've ever had! Like minded individuals with a passion for museum work. Also, the building and exhibits are amazing, and well maintained. Available parking is always a plus, and the connection and partnership with the Raisbeck Aviation High School is an interesting idea for more museums to consider.

    Cons

    The pay is definitely a drawback - much lower than other positions in the area in my particular department. There also appears to be a disconnect between a few of the departments.

    Advice to Management

    More benefits would be appreciated, otherwise I have had a great experience with this institution!


  11. Must be passionate about aviation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Seattle, WA
    Current Employee - Technician in Seattle, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Museum of Flight full-time (More than 5 years)

    Pros

    Good benefits, lots of access to aviation history, lectures, and artifacts. Most people there are nice and work very hard at their jobs.

    Cons

    Low pay, long hours, and not enough staff to accomplish the goals set out. Most ideas get lost or garbled on the way up the management chain. As a whole, the organization is top heavy. They fail to remove toxic employees in a timely manner.

    Advice to Management

    Planning is paramount; all events, exhibits, programs, education groups, and private bookings need to work together. Make an effort to make salaries more competitive.



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