Music & Arts Center

  www.musicarts.com
  www.musicarts.com

Music & Arts Center Reviews

Updated December 22, 2014
Updated December 22, 2014
65 Reviews
3.2
65 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Kenny O'Brien
33 Ratings

Review Highlights

Pros
  • The employee discounts are great (in 5 reviews)

  • This job gives you a lot of customer service experience, in a trial by fire sense (in 4 reviews)


Cons
  • Upper management likes to throw their weight around, and the results are not enjoyable (in 9 reviews)

  • Sales expectations are set way too high and the district manager doesn't have a sense of what's practical (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Music & Arts Center

    Pros

    great environment, full of musicians.

    Cons

    the first week after training is difficult

    Recommends
  2.  

    I loved every minute of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Contract Temp in Ellicott City, MD
    Former Employee - Rental Contract Temp in Ellicott City, MD

    I worked at Music & Arts Center as an intern (less than an year)

    Pros

    Compensation is minimum wage for a Rental Contract Temp, which is obviously to be expected. The people I worked with, including management were super friendly and helpful and made you feel welcome instantly.

    Cons

    Hard to gain a permanent part-time position at this location due to lack of funding for additional employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Ok for low level employee, terrible for managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Music & Arts Center

    Pros

    Great starting hourly, decent sales if you're in a solid and established location. Great people

    Cons

    Moving up is awful. The store manager position doesn't pay nearly enough for the amount of hours and extra junk they make you do. New stores basically cannot make commission for 2-3 years because of way too lofty forecasting.

    Advice to ManagementAdvice

    Pay your managers more. Fix forecasting, especially for new stores. Get out of the stone age with technology!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Good people, terrible upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Music & Arts Center full-time

    Pros

    Great people in the office itself, it is my favorite work experience. You will be expected to work hard but as long as you pull your weight you will definitely have some fun.

    Cons

    Upper management likes to throw their weight around, and the results are not enjoyable. More responsibilities, no extra compensation.

    Negative Outlook
    Disapproves of CEO
  6.  

    Great opportunities for those who don't mind hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Music & Arts Center full-time (more than 8 years)

    Pros

    The people you work with and help are awesome! You get to help hundreds of kids learn to play music a year.

    Cons

    Hard work. This job is not for the faint of heart. A lot is expected of every employee and there is very little down time.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    They don't care about the customer, just profit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate, Key Holder in Yorktown, VA
    Current Employee - Retail Sales Associate, Key Holder in Yorktown, VA

    I have been working at Music & Arts Center part-time (more than an year)

    Pros

    Music and Arts has a great environment and very flexible schedules. It's an overall fun job, and you learn great sales techniques.

    Cons

    Management is a joke. The managers only care about profit, and will run any other employees into the ground in order to get their commission checks. Perhaps it's just my store, but they are perfectly fine with lying to customers and employees in order to make money. We are taught to rush through transactions that don't make the store money and focus on things that will. We are also expected to do things that should be the manager's job, such as training new employees and inputting teacher payroll.

    Advice to ManagementAdvice

    Upper management needs to focus on keeping the customers happy, this company is running itself into the ground.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Sales Associate in Paramus, NJ
    Current Employee - Full Time Sales Associate in Paramus, NJ

    I have been working at Music & Arts Center full-time (more than an year)

    Pros

    Great company atmosphere. Great benefits. Great staff. Flexible hours.

    Cons

    If you start on the retail track (and don't live in Maryland), it is very hard to become a corporate person.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    A fun company for a musician short-term, but not a good long-term job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate in Burke, VA
    Current Employee - Senior Sales Associate in Burke, VA

    I have been working at Music & Arts Center full-time (more than 3 years)

    Pros

    It was a good company to work for if youre a musician. The employee discounts are great. Majority of your co-workers are fun to be with.

    Cons

    Personally, I felt that I was cut short as far as pay goes. I was one of the top selling salespersons in the company and I kept getting paid the lower end. I was consistently The number one salesperson in my district as a part-time employee as well when I went full-time. As a part-timer, I was making 8/hr while everybody else was making 9/hr and when I was promoted to a full-timer, I was making 13/hr while others who are new-hires got started at 13.50/hr. Even though I make between 600-1200 every month from my commission, it still feels like a slap in the face that I got paid less than others who were not performing as well as I did.

    Advice to ManagementAdvice

    There should be more work with upper management. The problem with my district manager in the past was that they were under-managing and my current district manager is overly micro-managing

    Store managers should be paid more and treated better. Since ever I started working here, all my managers are overworked and not getting paid enough for what they do.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    I'm a "lifer".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Music & Arts Center full-time (more than 5 years)

    Pros

    The manager training was a very positive experience for me, even having worked for the company for almost 5 years before becoming a manager.
    The people are hands down the best part of working here, everyone seems to genuinely care about each other.
    The benefits are also great, especially for full-time salespeople - they get the same benefits as managers.

    Cons

    The pacing of the year can be inconsistant - super busy during September, partial ghost-town for Q1. This makes the the work/life balance difficult to manage during the busy season, when managers often end up working 60+ hour work-weeks.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fantastic People to Work With!!!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Educational Sales Representative
    Current Employee - Educational Sales Representative

    I have been working at Music & Arts Center full-time (more than 8 years)

    Pros

    If you don't mind sales and music retail there is a lot of opportunity within the company. If you start as a part time or full time retail associate and rock it out, it will not be long before management opportunity presents itself.
    Great jcompany to get into without a lot of skill set. You just need to love music!!

    Cons

    Overworked and underpaid!! There are constant initiatives coming at you, and very little down time. Hi burnout rate and high employee turnover.

    Advice to ManagementAdvice

    Better bonus structure, better pay overall to all employees. Better training set-up.

    Recommends
    Positive Outlook
    Approves of CEO

Music & Arts Center Photos

Sales floor
sales floor
lesson studios

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