Mutual of Omaha Bank Reviews

Updated March 24, 2015
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2.5
12 Reviews
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Jeffrey Schmid
7 Ratings

Employee Reviews

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  1. A growing progressive financial services organization backed by a 100+ year old company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor, Lending Processing in Houston, TX
    Former Employee - Supervisor, Lending Processing in Houston, TX

    I worked at Mutual of Omaha Bank full-time (more than 3 years)

    Pros

    Challenging environment, positive progressive fun culture

    Cons

    Challenging regulatory environment, competative market

    Recommends
    Positive Outlook
    Approves of CEO
  2. Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mutual of Omaha Bank

    Pros

    Office is in a nice location.

    Cons

    Unprofessional environment. Senior management is disorganized and does not address highly sensitive personnel matter. They do not value their employees.

    Advice to ManagementAdvice

    When you are making decisions to close a location or lay someone off; have the decency to do it in person and not have an unknown do it over the phone.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. Very Negative Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at Mutual of Omaha Bank full-time (less than a year)

    Pros

    Benefits were not too bad. Very nice fellow employees that were very easy to work with on a daily basis.

    Cons

    Annual loan growth goals were very high and unattainable. Consistently written up for not reaching goals. Management likes to promote younger employees before they are truly experienced and prepared.

    Advice to ManagementAdvice

    Very high employee turnover rate needs to be addressed. There is obviously a reason for it. Branch location and amount of daily business also needs to be considered when setting annual goals. All employees should be given an exit interview upon resignation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Mutual of Omaha Bank is "ok". Not great, but not terrible. Decent ethics, but fuzzy long-term strategy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Mutual of Omaha Bank full-time (more than 5 years)

    Pros

    Most of the people I work with are friendly and pretty good at what they do. Many of our buildings/facilities are nice and well-kept.

    Cons

    There's awkwardness between the "Omaha" contingent and other locations in the east or southwest. Employees not located in Omaha are at a disadvantage in communication and exposure to decision-makers.

    Advice to ManagementAdvice

    The executives need to be united in their communication and approach with middle management. Changing the entire org structure every 12 - 24 months creates confusion and mistrust.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. Career dead end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Mutual of Omaha Bank full-time (more than 10 years)

    Pros

    People in the day to day trenches.

    Cons

    Lacks strategy, communication and respected leadership.

    Advice to ManagementAdvice

    Less top down leadership.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. Don't Waste Your Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mutual of Omaha Bank full-time (more than a year)

    Pros

    - Paid holidays
    - Employee Bonus Programs
    - 401k Matching
    - Work hours (if that's your thing)

    Cons

    I've been in banking for 5 years, and out of the 3 banks I've worked for, this bank is by far the absolute worst. The back office support is horrible. People are not adequately trained in their positions. The products are outdated, and the software they use is cheap, old, and functions poorly. Any personnel issues that arise in the branch are usually handled poorly, if addressed at all. There is virtually no room for advancement. The pay is mediocre, and the benefits, mainly health insurance, are expensive and have very high deductibles. This is incredibly sad, considering the parent company is an insurance company. One of the core values of his bank is "Mutual Respect", and I've seen nothing but the opposite across the board.

    Advice to ManagementAdvice

    You need to reach out to your ground floor employees (tellers, personal bankers, loan officers) to really get a sense of what you are doing wrong. You also need to take a longer look at who you employ in management positions. Managers need to be able to handle conflict, and use tact and discretion when dealing with sensitive matters. You need to take a hard look at your HR processes and procedures.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Run...far, far away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Manager in Oro Valley, AZ
    Current Employee - Business Account Manager in Oro Valley, AZ

    I have been working at Mutual of Omaha Bank full-time (more than 5 years)

    Pros

    I have a job...for now.

    Cons

    This bank just laid off its entire mortgage staff and the cuts are going to continue. Upper management is completely out of touch and really doesn't care about the "worker bees". The bank was purchased by the insurance company any their outdated practices and culture have bled into the bank, making it slow, stagnant and ultimately a failure. I have worked for two other banks and this is by far the worst one. This bank is actually a great example of how NOT to run your bank. The HR department is horrible, the programs are outdated and their outlook is not good.

    Advice to ManagementAdvice

    Come down from the 12th floor, come out of your offices and LISTEN to what your employees are telling you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Wonderful Potential but poor follow through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service - Call Center in Tempe, AZ
    Former Employee - Customer Service - Call Center in Tempe, AZ

    I worked at Mutual of Omaha Bank full-time (more than a year)

    Pros

    Great team wonderful helpful co-workers.

    Cons

    Poor training , no SOP's, updates only through daily bombarding of emails, poor systems for both internal employees and external customers that have weekly failures.

    Advice to ManagementAdvice

    Spend some money on proven Banking system, quit attempting to utilize an accounting software program for your business banking platform just because that's what the Insurance company is familiar with using. It doesn't work for banking.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. Struggling to branch out into new markets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Evergreen, CO
    Former Employee - Sales in Evergreen, CO

    I worked at Mutual of Omaha Bank full-time (more than a year)

    Pros

    Great people, tradition, and corporate culture

    Cons

    Struggling to make it in new markets, such as Colorado

    Advice to ManagementAdvice

    Stop trying to breaking into markets where there are already established heavy-hitters like WF, NB, TD, etc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Good company but lacks direction from upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Systems Analyst in Phoenix, AZ
    Former Employee - Lead Systems Analyst in Phoenix, AZ

    I worked at Mutual of Omaha Bank full-time (more than 5 years)

    Pros

    Good benefits. Salary is little lower than competitive companies.

    Cons

    Lack of coding standards, planning. Too many levels of approvals for simple changes.

    Advice to ManagementAdvice

    Current workforce has a greater mix of older employees, which will eventually be an issue once they elect to retire. Leadership should improve succession planning by developing younger employees and give proper incentives to stay with the company. In my six years with the company, there was lot of attrition.

    Recommends
    Neutral Outlook

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