Mutual of Omaha Bank

www.mutualofomahabank.com
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Mutual of Omaha Bank Reviews

Updated April 20, 2015
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2.4
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Jeffrey Schmid
9 Ratings

14 Employee Reviews

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  1. A growing progressive financial services organization backed by a 100+ year old company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor, Lending Processing in Houston, TX
    Former Employee - Supervisor, Lending Processing in Houston, TX

    I worked at Mutual of Omaha Bank full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Challenging environment, positive progressive fun culture

    Cons

    Challenging regulatory environment, competative market


  2. Great people to work with, but horrible upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Banker in Rancho Cucamonga, CA
    Former Employee - Business Banker in Rancho Cucamonga, CA

    I worked at Mutual of Omaha Bank

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers, schedule, branch management, that's about it

    Cons

    Massive layoffs, disorganization as to future growth

    Advice to Management

    So many layoffs and closures that it seems as though they don't know where the company's focus should be. Perhaps growing pains, but needs a better level of communication and respect towards employees.


  3. Great location, great co-workers. Terrible, outdated policies and procedures constantly changing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Mutual of Omaha Bank full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Location, my co-workers. Nice working environment. CEO very friendly.

    Cons

    Terrible insurance benefits which is ironic since the bank is owned by an insurance co.
    Constantly changing procedures and if you need to call and ask about a procedure, you're bound to get different answers. Needs alignment to consistency. No room at all for career advancement.

    Advice to Management

    Update your software. Old school bank needs improved technology and better communication to your branch personnel. Head office, HR, back office all out of state and needs to be more pro-active with branches.


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  5. Disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mutual of Omaha Bank

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Office is in a nice location.

    Cons

    Unprofessional environment. Senior management is disorganized and does not address highly sensitive personnel matter. They do not value their employees.

    Advice to Management

    When you are making decisions to close a location or lay someone off; have the decency to do it in person and not have an unknown do it over the phone.


  6. Very Negative Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at Mutual of Omaha Bank full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits were not too bad. Very nice fellow employees that were very easy to work with on a daily basis.

    Cons

    Annual loan growth goals were very high and unattainable. Consistently written up for not reaching goals. Management likes to promote younger employees before they are truly experienced and prepared.

    Advice to Management

    Very high employee turnover rate needs to be addressed. There is obviously a reason for it. Branch location and amount of daily business also needs to be considered when setting annual goals. All employees should be given an exit interview upon resignation.


  7. Mutual of Omaha Bank is "ok". Not great, but not terrible. Decent ethics, but fuzzy long-term strategy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Mutual of Omaha Bank full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Most of the people I work with are friendly and pretty good at what they do. Many of our buildings/facilities are nice and well-kept.

    Cons

    There's awkwardness between the "Omaha" contingent and other locations in the east or southwest. Employees not located in Omaha are at a disadvantage in communication and exposure to decision-makers.

    Advice to Management

    The executives need to be united in their communication and approach with middle management. Changing the entire org structure every 12 - 24 months creates confusion and mistrust.


  8. Career dead end.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Mutual of Omaha Bank full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    People in the day to day trenches.

    Cons

    Lacks strategy, communication and respected leadership.

    Advice to Management

    Less top down leadership.


  9. Don't Waste Your Time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mutual of Omaha Bank full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Paid holidays
    - Employee Bonus Programs
    - 401k Matching
    - Work hours (if that's your thing)

    Cons

    I've been in banking for 5 years, and out of the 3 banks I've worked for, this bank is by far the absolute worst. The back office support is horrible. People are not adequately trained in their positions. The products are outdated, and the software they use is cheap, old, and functions poorly. Any personnel issues that arise in the branch are usually handled poorly, if addressed at all. There is virtually no room for advancement. The pay is mediocre, and the benefits, mainly health insurance, are expensive and have very high deductibles. This is incredibly sad, considering the parent company is an insurance company. One of the core values of his bank is "Mutual Respect", and I've seen nothing but the opposite across the board.

    Advice to Management

    You need to reach out to your ground floor employees (tellers, personal bankers, loan officers) to really get a sense of what you are doing wrong. You also need to take a longer look at who you employ in management positions. Managers need to be able to handle conflict, and use tact and discretion when dealing with sensitive matters. You need to take a hard look at your HR processes and procedures.


  10. Run...far, far away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Manager in Oro Valley, AZ
    Current Employee - Business Account Manager in Oro Valley, AZ

    I have been working at Mutual of Omaha Bank full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I have a job...for now.

    Cons

    This bank just laid off its entire mortgage staff and the cuts are going to continue. Upper management is completely out of touch and really doesn't care about the "worker bees". The bank was purchased by the insurance company any their outdated practices and culture have bled into the bank, making it slow, stagnant and ultimately a failure. I have worked for two other banks and this is by far the worst one. This bank is actually a great example of how NOT to run your bank. The HR department is horrible, the programs are outdated and their outlook is not good.

    Advice to Management

    Come down from the 12th floor, come out of your offices and LISTEN to what your employees are telling you.


  11. Wonderful Potential but poor follow through

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service - Call Center in Tempe, AZ
    Former Employee - Customer Service - Call Center in Tempe, AZ

    I worked at Mutual of Omaha Bank full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great team wonderful helpful co-workers.

    Cons

    Poor training , no SOP's, updates only through daily bombarding of emails, poor systems for both internal employees and external customers that have weekly failures.

    Advice to Management

    Spend some money on proven Banking system, quit attempting to utilize an accounting software program for your business banking platform just because that's what the Insurance company is familiar with using. It doesn't work for banking.



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