Mutual of Omaha

  www.mutualofomaha.com
  www.mutualofomaha.com

Mutual of Omaha Reviews in Omaha, NE

Updated October 6, 2014
Updated October 6, 2014
148 Reviews
3.0
148 Reviews
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Mutual of Omaha Chairman of the Board & CEO Dan Neary
Dan Neary
84 Ratings

Review Highlights

Pros
  • Work/Life balance was pretty amazing (in 7 reviews)

  • Great place to work for Management very understanding and encourages growth (in 6 reviews)


Cons
  • Good ole boy attitude within the upper management (in 6 reviews)

  • As a representative you are a contract employee so no benefits (in 5 reviews)

More Highlights

52 Employee Reviews Back to all reviews

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  1.  

    Management primarily focuses on customer quanitity than employee quality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - STD Claims Analyst in Omaha, NE
    Current Employee - STD Claims Analyst in Omaha, NE

    I have been working at Mutual of Omaha full-time (more than an year)

    Pros

    Co-workers and staff are extemely nice, always reach out to assist when needed. Flexible hours. Excellent work-life balance. Tuition reimbursement.

    Cons

    Management needs to care more about the employee stress level because they are the foundation that supports the customers. Without out customers you wouldn't have employees, without employees you wouldn't customers.

    Advice to ManagementAdvice

    Please consider the stress of the employees and that more change needs to be implemented internally to stay ahead of the insurance game. You cannot promote your one of the best when internally your structure needs ongoing training and the employees should be just as important as the customer

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fire All Current Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator in Omaha, NE
    Current Employee - Project Coordinator in Omaha, NE

    I have been working at Mutual of Omaha full-time (more than 3 years)

    Pros

    The company overall is stable and doing quite well, but at the expense of it's employees.

    Cons

    Management is absolutely horrible and lack leadership and management skills. They promote purely by attrition which ensures the old, outdated culture will never change. Upper management rules with an iron fist and couldn't care less about what the average employee thinks or how they're treated. The HR department is a joke and nobody trusts them. The pay is bad because they give only a 2% annual raise, which doesn't even cover the cost of living. They do pay out a bonus, but nobody...and I mean nobody can figure how that system works. One department gets more money than the others, etc... The biggest con really is the horrible management, just absolutely the worst people in the world. They think they are gods within the walls of Mutual, while they are really just unhappy with their lives.

    Advice to ManagementAdvice

    LISTEN to your employees. Come down from the 12th floor and actually see what is happening literally beneath your noses. Hold "Town Hall" meetings and rather than a stupid multiple choice engagement survey, provide a legitimate opportunity for employees to write down what is wrong. Stop making excuses and eliminate those horrible, unethical managers that always get bad reviews...yet somehow manage to stay employed. Give raises more than 2%, because frankly that's an insult. While you sit up there with your HUGE bonuses, the average worker is having real difficulty getting by. Subsidize the food, and make it a place where people actually want to work. Oh...and seriously...fire all management, most of the managers really are horrible, horrible people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Unfair to female associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management in Omaha, NE
    Former Employee - Risk Management in Omaha, NE

    I worked at Mutual of Omaha full-time (more than 10 years)

    Pros

    If there were any pros to speak of I would be happy to list them. They do encourage volunteer work but only for their positive standing in the community.

    Cons

    Good ole boy attitude within the upper management. Zero tolerance is not true at this company, harrassment and unfair growth opportunities. Work/home balance is not of any value to upper management for lower than management employees. Not an open door company, many secrets and management does not care for anyone except themselves.

    Advice to ManagementAdvice

    Get a clue of how your sales in group insurance as increased dramatically since the head of Group and the VP of Group Insurance have taken charge. Undercut competitors rates by cutting your own throat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great company depending on the department you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE

    I worked at Mutual of Omaha full-time (more than 8 years)

    Pros

    Good Benefits
    Stable Company
    Great Products
    Cheap parking

    Cons

    Pay
    Upper Management
    Politics
    Too conservative- will not terminate the poor decision makers
    Work/Life Balance
    Not popular=No advancement

    Neutral Outlook
    Approves of CEO
  6.  

    IS Sr. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Omaha, NE
    Former Employee - IT Analyst in Omaha, NE

    I worked at Mutual of Omaha full-time (more than 10 years)

    Pros

    Good pay. The building is a city within a city, so access to a lot of things like full-service cafeteria, dry cleaning, beauty shop, while on-site. Fair holiday pay policy. Small departments work as a group with others and also independently. Co-workers are fun to work with.

    Cons

    After around 20 years, watch yourself. Just the smallest indiscretion can put you on the "to be phased out" list. 20 years doesn't mean you'll get any warning if the company perceives an issue with you. Company has layoff periods and times when they decide to let 200 people go at one time; usually IS staff.

    Advice to ManagementAdvice

    Men and women should be treated equally. Allow a response if issues arise with staff. Try not to dump your long-term staff. They're loyal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Project Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Omaha, NE
    Current Employee - Project Manager in Omaha, NE

    I have been working at Mutual of Omaha (more than 10 years)

    Pros

    Great people, tremendous opportunities, fun atmosphere

    Cons

    In process of updating old systems

    Advice to ManagementAdvice

    Continue to support new ideas

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company to Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Omaha, NE
    Current Employee - Manager in Omaha, NE

    I have been working at Mutual of Omaha full-time (more than 10 years)

    Pros

    Well established, mature company! The company's culture is shifting to one focused on work-life balance, operational excellence, and more processes that support a culture of learning which is helping to make a greater impact to results. Due to the size of the company, you can move around to get exposure to various steps within the value chain, or stay on an area and gain the knowledge and experience to become an expert in your field. Managers are shifting from a command and control mentality to a servant leadership mentality which is helping attract talent and increasing innovation amongst employees.

    Cons

    They could do a better job with employee retention if the pay was more competitive. The pay scales are set up to be competitive but managers typically hire you in the lower end of the scale, which is not very competitive with the market. Out of pocket costs for health insurance and insurance premiums are too high.

    Advice to ManagementAdvice

    Continue creating a servant leadership culture that supports learning! Associates are more likely to take the risks needed to achieve better results when they work this type of culture. Find a way to increase the starting salary for positions you fill so you aren't losing good people because of pay.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Stable, challenging and exciting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems in Omaha, NE
    Current Employee - Information Systems in Omaha, NE

    I have been working at Mutual of Omaha full-time (more than 5 years)

    Pros

    The company is embracing process improvement and operational excellence as a way of doing business everyday! Lots of change happening, which creates great opportunities to add value.

    Cons

    Sometimes it feels like change can take longer than needed, however, this dynamic is quickly fading!

    Advice to ManagementAdvice

    Keep the communication flowing. Our associates are engaged and really appreciate being a part of the good things happening at Mutual. We have a great company and we need to spread the word even more!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company with Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Omaha, NE
    Current Employee - Director in Omaha, NE

    I have been working at Mutual of Omaha full-time (more than 10 years)

    Pros

    Fun and supportive environment, filled with great people who want to do the right thing for policy holders and the people who work at the company.

    Cons

    Slow to change practices and approaches to solving problems, conservative approach to change can be a little frustrating.

    Advice to ManagementAdvice

    Modernize your management practices, but don't lose the culture of caring that exists.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company -Family atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE

    I worked at Mutual of Omaha full-time (more than an year)

    Pros

    Home office is a great place to work. Nice people in a great office building in the heart of the city. Everyone is very respectful and interactions between departments are courteous. The upper management really cares about their employee's and their families well being.

    Cons

    None that I can think of at the moment.

    Recommends
    Neutral Outlook
    Approves of CEO

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