Mutual of Omaha Reviews

Updated March 18, 2015
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3.1
55 Reviews
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Mutual of Omaha Chairman of the Board & CEO Dan Neary
Dan Neary
92 Ratings

55 Employee Reviews

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  1. 1 person found this helpful

    Project Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Omaha, NE
    Current Employee - Project Manager in Omaha, NE

    I have been working at Mutual of Omaha (more than 10 years)

    Pros

    Great people, tremendous opportunities, fun atmosphere

    Cons

    In process of updating old systems

    Advice to ManagementAdvice

    Continue to support new ideas

    Recommends
    Positive Outlook
    Approves of CEO
  2. admin assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Omaha, NE
    Former Employee - Administrative Assistant in Omaha, NE

    I worked at Mutual of Omaha

    Pros

    good benefits, good people, good city to live in, updated building and facilities, salary was average, every office will vary but I did like most of the people working there

    Cons

    no career path, some people liked it but I was disappointed, sometimes the atmosphere was not a great place to work in but that can happen in any corporate setting

    Advice to ManagementAdvice

    I guess people can always improve but stress at work can blind certain managers to troubles in the workplace. Technology updates will probably always be something that can be improved at insurance companies

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Nice people, aweful compensation and onboarding approach.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Sales Agent in Omaha, NE
    Former Employee - Insurance Sales Agent in Omaha, NE

    I worked at Mutual of Omaha

    Pros

    Good sales training program. This was the biggest thing I gained from working here.

    Cons

    Tough to get started. Had to buy all my own leads. 100% commission.

    Advice to ManagementAdvice

    Create a better onboard and compensation plan for hard working new insurance sales agents like myself. And do a better job of setting realistic expectations.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Great place to work for those who want relaxed environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BI Developer in Omaha, NE
    Former Employee - BI Developer in Omaha, NE

    I worked at Mutual of Omaha full-time (more than a year)

    Pros

    Very easy going and relaxed environment, you may take months to complete a task, no question asked.

    Cons

    No flex hours and work from home options. People has huge difficulty adapting to change.

    Advice to ManagementAdvice

    The only con I would say is the management. Managers need to broaden their perspective and stop behaving like we are factory workers, we are IT professionals.

    Approves of CEO
  6. 1 person found this helpful

    Fire All Current Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator in Omaha, NE
    Current Employee - Project Coordinator in Omaha, NE

    I have been working at Mutual of Omaha full-time (more than 3 years)

    Pros

    The company overall is stable and doing quite well, but at the expense of it's employees.

    Cons

    Management is absolutely horrible and lack leadership and management skills. They promote purely by attrition which ensures the old, outdated culture will never change. Upper management rules with an iron fist and couldn't care less about what the average employee thinks or how they're treated. The HR department is a joke and nobody trusts them. The pay is bad because they give only a 2% annual raise, which doesn't even cover the cost of living. They do pay out a bonus, but nobody...and I mean nobody can figure how that system works. One department gets more money than the others, etc... The biggest con really is the horrible management, just absolutely the worst people in the world. They think they are gods within the walls of Mutual, while they are really just unhappy with their lives.

    Advice to ManagementAdvice

    LISTEN to your employees. Come down from the 12th floor and actually see what is happening literally beneath your noses. Hold "Town Hall" meetings and rather than a stupid multiple choice engagement survey, provide a legitimate opportunity for employees to write down what is wrong. Stop making excuses and eliminate those horrible, unethical managers that always get bad reviews...yet somehow manage to stay employed. Give raises more than 2%, because frankly that's an insult. While you sit up there with your HUGE bonuses, the average worker is having real difficulty getting by. Subsidize the food, and make it a place where people actually want to work. Oh...and seriously...fire all management, most of the managers really are horrible, horrible people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Unfair to female associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management in Omaha, NE
    Former Employee - Risk Management in Omaha, NE

    I worked at Mutual of Omaha full-time (more than 10 years)

    Pros

    If there were any pros to speak of I would be happy to list them. They do encourage volunteer work but only for their positive standing in the community.

    Cons

    Good ole boy attitude within the upper management. Zero tolerance is not true at this company, harrassment and unfair growth opportunities. Work/home balance is not of any value to upper management for lower than management employees. Not an open door company, many secrets and management does not care for anyone except themselves.

    Advice to ManagementAdvice

    Get a clue of how your sales in group insurance as increased dramatically since the head of Group and the VP of Group Insurance have taken charge. Undercut competitors rates by cutting your own throat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Management primarily focuses on customer quanitity than employee quality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - STD Claims Analyst in Omaha, NE
    Current Employee - STD Claims Analyst in Omaha, NE

    I have been working at Mutual of Omaha full-time (more than a year)

    Pros

    Co-workers and staff are extemely nice, always reach out to assist when needed. Flexible hours. Excellent work-life balance. Tuition reimbursement.

    Cons

    Management needs to care more about the employee stress level because they are the foundation that supports the customers. Without out customers you wouldn't have employees, without employees you wouldn't customers.

    Advice to ManagementAdvice

    Please consider the stress of the employees and that more change needs to be implemented internally to stay ahead of the insurance game. You cannot promote your one of the best when internally your structure needs ongoing training and the employees should be just as important as the customer

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Great company depending on the department you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE

    I worked at Mutual of Omaha full-time (more than 8 years)

    Pros

    Good Benefits
    Stable Company
    Great Products
    Cheap parking

    Cons

    Pay
    Upper Management
    Politics
    Too conservative- will not terminate the poor decision makers
    Work/Life Balance
    Not popular=No advancement

    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful

    IS Sr. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Omaha, NE
    Former Employee - IT Analyst in Omaha, NE

    I worked at Mutual of Omaha full-time (more than 10 years)

    Pros

    Good pay. The building is a city within a city, so access to a lot of things like full-service cafeteria, dry cleaning, beauty shop, while on-site. Fair holiday pay policy. Small departments work as a group with others and also independently. Co-workers are fun to work with.

    Cons

    After around 20 years, watch yourself. Just the smallest indiscretion can put you on the "to be phased out" list. 20 years doesn't mean you'll get any warning if the company perceives an issue with you. Company has layoff periods and times when they decide to let 200 people go at one time; usually IS staff.

    Advice to ManagementAdvice

    Men and women should be treated equally. Allow a response if issues arise with staff. Try not to dump your long-term staff. They're loyal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Great Company to Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Omaha, NE
    Current Employee - Manager in Omaha, NE

    I have been working at Mutual of Omaha full-time (more than 10 years)

    Pros

    Well established, mature company! The company's culture is shifting to one focused on work-life balance, operational excellence, and more processes that support a culture of learning which is helping to make a greater impact to results. Due to the size of the company, you can move around to get exposure to various steps within the value chain, or stay on an area and gain the knowledge and experience to become an expert in your field. Managers are shifting from a command and control mentality to a servant leadership mentality which is helping attract talent and increasing innovation amongst employees.

    Cons

    They could do a better job with employee retention if the pay was more competitive. The pay scales are set up to be competitive but managers typically hire you in the lower end of the scale, which is not very competitive with the market. Out of pocket costs for health insurance and insurance premiums are too high.

    Advice to ManagementAdvice

    Continue creating a servant leadership culture that supports learning! Associates are more likely to take the risks needed to achieve better results when they work this type of culture. Find a way to increase the starting salary for positions you fill so you aren't losing good people because of pay.

    Recommends
    Positive Outlook
    Approves of CEO

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