Muzak, LLC Reviews

Former Employee – worked at Muzak, LLC full-time for more than a year

Pros – The corporate office is a great environment and the company was filled with a large number of passionate individuals who truly desired to perform well.

Cons – My direct supervisor was unavailable and undependable. Serving the system rather than service customers dictated too many decisions.

Advice to Senior Management – Listen to the people that work for you. They have genuine insight on how to make the company better.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Muzak, LLC full-time for more than 8 years

Pros – once a great place to work!

Cons – New Owners have no clue...

Advice to Senior Management – dig a hole

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Muzak, LLC full-time for less than a year

Pros – Learning about the music/equipment industry.

Cons – Concur with all the other harsh reviews you read about this company. I took a job as an Account Executive for 6 months. I couldnt have been any happier about losing work but now I find myself unemployed past the desired period with no prospects. As the previous reviewer commented, they let you go with no outplacement care or employer support.

Advice to Senior Management – Show some guts and dont sell-out to the corporate bigwigs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Muzak, LLC full-time for more than 10 years

Pros – Now under the watchful eye of the state of SC Labor Board. MOOD: is now forced to help the employees left that will soon be laid off with Career search help, resume writing, financial help, and bringing in companies recruiting to help with future employment. Also offering up to 12 weeks severance pay.

Cons – Working current employees overtime without extra compensation that labor board is unaware of. Vengeance of current CEO (who purchased DMX (as partner of Capstar in 2005) to destroy a great name and legacy. Company is not run by MOOD: but Texas money! Company literally shoved 160 employees out on the street in massive layoff in Nov 2012 without any help toward better career and (for most long term employees) only 2 weeks pay. Didn't even let them pick up their personal belongings. MOOD (pun) at corp office is like a morgue!

Advice to Senior Management – Pay us for the overtime work we do! Clean up the mess you left the now temporary employees to fix. Have a sense of pride and sensitivity to the community and the loyal employees you screwed with no prior advanced warning all across the country! At least make our last days more enjoyable and be truthful..

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Muzak, LLC full-time for more than a year

Pros – Great people in this group. Great manager. Free coffee. Sometimes, free food left out. You can wear Jeans everyday if you want. Plenty of parking space available. (that's a nice perk, trust me). Carrowinds amuzement park right across the street ! I went there everyday ! (just kidding)

Cons – Because of Mood Media (parent company) and merger with competitor DMX from Texas, difficult to know where your dept stands on a month to month basis. Once the dust settles by the end of 2013, This will be a better place to work with less "unknowns".

Advice to Senior Management – none.

No, I would not recommend this company to a friend

Former Employee – worked at Muzak, LLC full-time for more than 7 years

Pros – There were no pros left at this company which is why I left.

Cons – Financial strain, no raises in 6 years and terrible benefits. Management never praised for anything positive they always looked for the negative and decided to focus on this. They made empty promises to better things but never did. With in the last week they laid off 70% of the work force in the Fort Mill office and are closing the building down and moving.

Advice to Senior Management – Thank your employees! Positive reinforcement goes a long way. If you can't give raises then give positive comments when appropriate.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Muzak, LLC full-time for more than 10 years

Pros – It used to be an AWESOME place, they once cared about their employees. Are received 4 weeks vacation on day one of employment.

Cons – You're just a number and Upper Management does not care about you. Employee have not had a raise in 4 plus years, but yet Upper Management receiver their Bonuses

Advice to Senior Management – Need to look at who's REALLY is running that company it's not YOU. You spend too much time in meetings and looking at who or what you can cut next. When you really should be out learning about what the employees do to keep the clients.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Muzak, LLC full-time for more than 10 years

Pros – - "Fun" culture
- Depending the manager/department, there were opportunities for outside training
- More PTO than you know what to do with

Cons – - Unorganized, unorganized, unorganized (departments are always changing, company goals are never met, processes are always in flux)
- Lack of annual pay raises (for consecutive years)
- No 401(k) matching
- Disconnected management from most employees. They do not acknowledge the needs of most employees and how to meet them.
- Unorganized vision with clear company goals and a strategy on HOW to meet those goals
- Low morale by employees leads to slacking off and loss of production
- Unable to adapt to the changing marketplace by utilizing out-of-date technologies

Advice to Senior Management – Take a look around and get your nose out of the spreadsheets of declining profits. Great employees are leaving (even when they have nothing else lined up), long-time employees are miserable and not knowing when the already bloody ax (from previous layoffs) will be pulled out again from the closet. Dangling carrots will only get you so far, and people will wise up to your schemes and leave (or just slack off -- wasting your money).

No, I would not recommend this company to a friend

Former Employee – worked at Muzak, LLC full-time for more than 3 years

Pros – Hang on, I'm thinking......

Wait, I'm still thinking.

Cons – -Inept Management
-No regard for line level workers
-No 401K contributions, profit sharing or other Employee incentive programs that would invite increased engagement and commitment
-Worst benefits package I've seen in years. Don't be confused about PTO plan...they've simply added sick time and anemic vacation time into the same pile while still only recognizing 7 (yes, that's right, 7) paid holidays per year. You'll be working while your friends are not.
-Increasingly hostile work environment where Management By Intimidation has taken the place of any positive mentoring or inspirational practices.

Advice to Senior Management – Here's the core of the issue. Since the early 90's this company has over-extended itself in the pursuit of Business Music applications. It's a dying market. Increased competition, low barrier to entry into the market, disruptive technology and an Executive Team that practiced Ostrich Management (head in the sand), have all led this once "great" American icon into the slow death rattle last breath hitches in which we find it. Couple that with a new ownership team (?) who possess no regard for the workers or an actual desire to run the business rather than play corporate Monopoly, and you've got a sure fire recipe for watching this business die a slow painful death like so much water circling around a clogged shower drain. It is only a matter of time before they shutter the operation in Fort Mill/Charlotte and move everything to the much coller, hipper and DMX-laden Austin. Shame on the Executive team of Muzak, shame on you.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Muzak, LLC full-time for more than 10 years

Pros – Pre-Chapter 11 and Mood acquisition: A vibrant culture and productive work environment. Charitable and other live music events. Approachable and engaged senior management.

Cons – Post-Chapter 11 and Mood acquisition: The entire executive team is sequestered, out of touch and narcissistic. Tenured subject matter experts have been terminated and replaced with certain internal people that either do not understand, take charge of, or lead the business units they now manage. Poor sales leadership and accountability. Morale is invisible.

Advice to Senior Management – Get rid of the people making the bad business decisions instead of throwing away valuable loyalty and business experience like the daily garbage to offset of the results of those bad decisions.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company