Mystic Lake Casino and Hotel

  www.mysticlake.com
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Mystic Lake Casino and Hotel Reviews

Updated Jun 18, 2014

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All Employees Current Employees Only

3.3 28 reviews

55% Approve of the CEO

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Edward Stevenson

(20 ratings)

52% of employees recommend this company to a friend
28 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Stuck In High School

    Anonymous Employee (Former Employee) Prior Lake, MN

    ProsLots of PTO, but that's about it.

    ConsDifficult to get days off, no holiday pay, the other employees are horrendous (yes, 99% of the 4,000 employees!), employee food costs have tripled, and both management and community members treat employees like dirt.

    Advice to Senior ManagementNo, advice to the board of directors - wipe out all management from CEO down to middle management. FYI, you should probably also hire VP's who have a degree.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    ok

    Anonymous Employee (Former Employee)

    Prosa place to work and bathrooms are clean

    Consnot always aware of what is going on

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    A good place to work

    Anonymous Employee (Current Employee) Prior Lake, MN

    ProsBenefits are above average and compensation is competitive. Overall, team members are friendly to one another and it is a good place to work. Also, good potential for career advancement if you work hard and have the right attitude.

    ConsAs a large company, it faces many diverse challenges.

    Advice to Senior ManagementKeep up the good work and continue focus on what drives business.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Very large company with good benefits if you are full time, but CRAZY hours and Rules.

    Anonymous Employee (Former Employee)

    ProsGood health & dental benefits
    Business is open 24 hours, so people with a need to work non-traditional hours to accommodate their lives have many opportunities.
    Since there are so many different jobs, it is relatively easy to switch jobs within the company.

    ConsThey are a sovereign nation, and therefore not required to take certain state laws into consideration.
    You are reminded daily how easily they can replace you.
    Starting pay is relatively good, but raises are literally less than a 25¢ an hour PER YEAR

    Advice to Senior ManagementSpend less time time kissing Native butt, spend more time giving a little care towards the employees that bust their butt & work crazy hours to make you look like a successful manager.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Bad company

    Facilities Custodian (Current Employee) Prior Lake, MN

    ProsThe Health Care was decent and the PTO amount was decent. They gave a sort of bonus at Christmas a big old whopping $20 gift card. Pay was adequate!

    ConsSmoke filled environment and if you are not Native American Good Luck getting treated fairly! No such thing as a Holiday. Expected to work every Holiday or grave consequences like mucho attendance points. No opportunities for advancement and if you get injured on the job you are considered a liability and risk and they try to get rid of you as fast as they can. In addition they offer little care when you are injured. You are not allowed to see a provider outside of their clinic. They also do no extra tests like an MRI or a CT Scan. I had a torn rotator cuff and all they did was PT which made it worse.

    Advice to Senior ManagementTreat the employees like assets rather than expendable and unimportant.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    If you work only for the benefits.

    Cook (Current Employee) Prior Lake, MN

    ProsHealth benefits and paid time off.

    ConsKitchen management is terrible and egos are HUGE. Food is overprocessed and not something someone passionate about food could take pride in.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Valet

    Transportation-Valet (Current Employee) Prior Lake, MN

    ProsGreat pay and keep your own tips and a great incentive. Friendly co-workers...at times, enjoyable environment.

    ConsCrap set hours and cannot switch due to stupid management rules. Can be slow at time. Always working on holidays. Excessive abuse of rules by supervisors and management at times.

    Advice to Senior ManagementQuit making up new rules to further upset your employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Its a very big company with many perks for thwir employeeswe are one big family

    Blackjack Dealer (Current Employee) Prior Lake, MN

    ProsLots of hours, perks and many coworkers

    ConsThey open 365 days per year so its hard to celebrate holidays at home with the family

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    good job and pay for starting

    Cashier (Current Employee) Shakopee, MN

    Prosgood pay, benefits, and fast paced work envoirment

    Consmandetory work on holidays, smoking envoirment

    Advice to Senior Managementno comment

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    my boss micro managed and did a horrible job! Very unfair to all employee's in that department!

    Fiance Department (Former Employee) Prior Lake, MN

    ProsThe benny's are absolutely great!

    ConsThe management at the casino's needs to be taken and given a class on how to respect their employees. They are very disrespectful towards the employee's after good and happy employee's makes for better business and happier customers!

    Advice to Senior ManagementStart over...they are old and very set in their ways!! They are very un-knowledged on the rules and operations of the day to day business. She changed the rules to save her own butt as she saw fit! Then playing the dumb card that she didn't know it was changed!! I feel the tribe needs to get into the operations more frequently and really take a look at how some of the managers treat their BEST employee's. When a pat on the back award is given for Outstanding customer service to the department manager she then in turn would change it on us and write us up saying she received complaints. Funny when the CEO congratulated you and you told him you were written up instead of being praised! Imagine the look on his face!

    No, I would not recommend this company to a friend

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