Mystic Lake Casino and Hotel

  www.mysticlake.com
  www.mysticlake.com

Mystic Lake Casino and Hotel Reviews

Updated December 15, 2014
Updated December 15, 2014
33 Reviews
3.2
33 Reviews
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Edward Stevenson
22 Ratings

Employee Reviews

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  1.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mystic Lake Casino and Hotel

    Pros

    Lots of interesting coworkers and guests, great benefits, and decent pay for the work being done. All around its a pretty easy job no matter what your department is as long as you stay busy.

    Cons

    A great deal of the employees seem to think they are still in high school and like to cause problems for others. Supervisors like to play favorites.

    Advice to ManagementAdvice

    Greater interaction with entry level employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Its a very big company with many perks for thwir employeeswe are one big family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Blackjack Dealer in Prior Lake, MN
    Current Employee - Blackjack Dealer in Prior Lake, MN

    I have been working at Mystic Lake Casino and Hotel part-time (more than an year)

    Pros

    Lots of hours, perks and many coworkers

    Cons

    They open 365 days per year so its hard to celebrate holidays at home with the family

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    An employer that values people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - User Support Specialist in Prior Lake, MN
    Current Employee - User Support Specialist in Prior Lake, MN

    I have been working at Mystic Lake Casino and Hotel

    Pros

    The benefits are incredible, if you avail yourself of them.

    Cons

    The SMSC is in the middle. of. nowhere., so it's quite the commute from anywhere.

    Recommends
    Approves of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mystic Lake Casino and Hotel

    Pros

    My experience - Very flexible, and comfortable working environment. If you choose to pursue them, there are plenty of opportunities to receive free training on site that relates to your position. Management encourages continuous learning and challenges employees to improve in their position, yet provides a helping hand when needed.

    Cons

    The only thing I can think of - long walk to the employee parking lot from the casino.

    Recommends
    Approves of CEO
  6.  

    I am very proud to be a member of the Mystic Lake Casino and Hotel employment team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mystic Lake Casino and Hotel

    Pros

    -All of the employees are nice to one another, it is a very friendly environment
    - The hours are perfect for me, and they are very flexible in making my hours fit in with the rest of my life
    - I get paid very well for the work I do, and my benifits are great for me and my family
    - I get treated very well, they make me feel like I am a valuble asset to the company
    -You meet a lot of fun people while working there

    Cons

    - It's very busy on the weekends, it gets stressful at times
    - They have a point system if you are late or call in, which isn't very bad, I am just not used to it

    Advice to ManagementAdvice

    - I can not offer any advice to managment, i think they are doing a fine job, they are running one of the largest Casinos in Minnesota, and I give them two thumbs up for doing a spectacular job

    Recommends
    Approves of CEO
  7.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Prior Lake, MN
    Former Employee - Anonymous Employee in Prior Lake, MN

    I worked at Mystic Lake Casino and Hotel

    Pros

    Mystic Lake and the entire group of SMSC GE enterprises place a tremendous amount of caring for their team members. Its a great place to work with folks across broad professional levels. The senior management team does a good job in leading the organization and demonstrates the values they talk about in their interactions with the team.

    Cons

    Sometimes the "gambling" side of the business is over-emphasized by others outside the organization. It truly is about entertainment and value for the dollar. Unfortunately, not everyone recognizes this distinction when you interact with them and discuss where you work.

    Advice to ManagementAdvice

    The leadership team is solid at Mystic Lake. Clearly articulating goals and objectives is key to aligning team members with desired results. Continue with remodeling plans and keep the smoke to a minimum.

    Recommends
    Approves of CEO
  8.  

    Mystic is a fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mystic Lake Casino and Hotel part-time (less than an year)

    Pros

    fun work environment, nice break area to relax in. good discounts. great part time gig.

    Cons

    working holidays and weekends can be hard if you've got a family. Not easy to get full time.

  9.  

    Good Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Server in Prior Lake, MN
    Former Employee - Restaurant Server in Prior Lake, MN

    I worked at Mystic Lake Casino and Hotel part-time (more than 3 years)

    Pros

    - Active environment
    - Engaging customers and employees
    - Great pay and benefits

    Cons

    - It's a casino, if people lose all of their money don't expect them to greet you with a friendly smile
    - Smoke

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mystic Lake Casino and Hotel

    Pros

    Great Benefits, lots of opportunities to learn

    Cons

    Very strict rules, more than I was used to coming in. A lot of non-traditional work hours needed to put in above and beyond your regular hours. Management lacks a sense of planning, always constantly feeling reactive rather than proactive.Management openly shows they have favorites. Many departments seem to have a lot of wasteful positions with little to do expect to play candy crush on their iphones.

    Advice to ManagementAdvice

    Try to be more neutral with employees, it makes morale go down when it seems like they go to the same favorites under them. Sometimes one questions what is really going on.

  11.  

    No complaints

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Intelligence Developer in Prior Lake, MN
    Former Employee - Business Intelligence Developer in Prior Lake, MN

    I worked at Mystic Lake Casino and Hotel full-time (less than an year)

    Pros

    Decent salary and benefits. I worked back in the business office and not on the floor, but Mystic Lake seems to take care of it's employees at all levels.

    Cons

    A bit short on the PTO. There is a weird vibe with working at a casino.

    Recommends
    Positive Outlook
    Approves of CEO

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