Mystic Lake Casino and Hotel

www.mysticlake.com
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Mystic Lake Casino and Hotel Reviews

Updated August 29, 2015
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2.8
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Edward Stevenson
31 Ratings

51 Employee Reviews

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  1. Blackjack Dealer or slave?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Black Jack Dealer in Prior Lake, MN
    Former Employee - Black Jack Dealer in Prior Lake, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mystic Lake Casino and Hotel part-time (More than 10 years)

    Pros

    Easy job to get, although you won't make full time for several years, therefore no Bennies. You will work every holiday and weekend with no extra pay.

    Cons

    An awful place to work. You will come to hate it quickly. Impossible to get a day off, as they can't get any more suckers to work here. If you are a woman you will be harassed and if you complain, you will be set up and fired. Fellow employees tend to smell and are not well groomed, but as long as they provide sexual favors to the management, they will be alright. Don't eat the food - its prepared in unclean kitchens. Smokey dirty atmosphere. Watch your back, as a fellow employee will stab it to move up.

    Advice to Management

    Clean out all the old time management that got there from drinking and golfing and kissing up and start all over. The employees think the current management is a joke.


  2. Awful employer. Treat their customers and employees like crap.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None that come to mind. Food served is terrible. Many employees have resigned rather than be a part of the corruption.

    Cons

    Treat staff and customers poorly. Gaming at this casino should be investigated

    Advice to Management

    Confess your sins and turn yourselves into law enforcement


  3. This place BLOWS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Prior Lake, MN
    Former Employee - Anonymous Employee in Prior Lake, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mystic Lake Casino and Hotel full-time (Less than a year)

    Pros

    None at all I rather be homeless or work at taco bell.

    Cons

    This place is a joke of a employer. Be ready to be mandated for every single holiday and "special" event with no time and a half or holiday pay. Management in every department is a idiot. No pto ever in less you are a survivor. Rude people everywhere. Work conditions suck.Management. I would not even recommend this place to my worst enemy. Run for the hills.

    Advice to Management

    Pull your head out of your butt.


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  5. Excellent place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits, great people, Community cares about their employees

    Cons

    Sometimes it is difficult for people to work odd shifts, but there are alot of opportunities


  6. Nice Perks

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They really cared about giving back to the employees whether it be with holiday bonuses or department parties.

    Cons

    The large environment was a bit overwhelming. It ended up being kind of cliquey.


  7. Concessions Server Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concessions Server in River Falls, WI
    Former Employee - Concessions Server in River Falls, WI
    Recommends
    Neutral Outlook

    I worked at Mystic Lake Casino and Hotel part-time (Less than a year)

    Pros

    People you work with are mostly nice. I got a lot of hours and was paid about $12 an hour.

    Cons

    If you work here you are not aloud to gamble or play bingo. If you are 21 or older you are not allowed to drink alcohol no matter what. It can get very busy with concerts and special events.


  8. Helpful (1)

    Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Prior Lake, MN
    Current Employee - IT Project Manager in Prior Lake, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mystic Lake Casino and Hotel full-time (More than 10 years)

    Pros

    Mystic has good benefits and a good work/life balance. For non-floor personnel, you can normally take off any holiday. Offers a flexible work schedule. Great place to get experience with many different types of industries.

    Cons

    Their pay scale is a bit below average in my opinion. This makes it difficult to recruit and retain top-notch team members. The career path in many areas is semi-limited.


  9. Helpful (1)

    Don't do it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay, good medical and dental benefits, decent PTO.

    Cons

    This company functions on 2 sets of management and policies. The first one is for "show" to give the impression that this sovereign nation implements employment practices similar to the public and private sector. The second being the reality of what how this company really operates. They rule by intimidation of job loss. They claim to encourage life balance but create obstacles to achieve it. The work atmosphere is rampant with "good ole' boys" mentality. Many rules sidelined by HR with "manager discretion" excuses. The list is endless but they consistently get away with it because they are a sovereign nation. With that said, if you're a hard worker expect to be rewarded in return, this is not the place for you. No amount of pay or benefits is worth the mental beating and emotional turmoil this company doles out on a daily basis.

    Advice to Management

    Clean up your management and HR dept. Stop with the mixed company messages i.e.... posters that tell team members to stay home if they are sick but then punish them for being sick, policies that are in print but defer to management discretion, rewarding nonproductive team members and punishing productive team members. There many issues that never make it up the chain of command due to CYA. If the community wants to hang on to their $85k per community member month, you as upper management need to wake up. One day the Star Tribune will honestly report the truth about this company being voted as a TOP EMPLOYER.


  10. Pays the bills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mystic Lake Casino and Hotel full-time (More than 10 years)

    Pros

    paycheck and keeps you away from giving the rude tribal members your money.

    Cons

    Work for a tribe that has young members verbally abuse and degrade employees that are helping them get over one million dollars a year.

    Advice to Management

    Try not to let people micro manage.


  11. Driving ,Mystic Lake Bus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver Second Shift in Fridley, MN
    Current Employee - Driver Second Shift in Fridley, MN
    Recommends
    Positive Outlook

    I have been working at Mystic Lake Casino and Hotel full-time (More than 5 years)

    Pros

    Decent Management, Easy Job, decent coworkers.

    Cons

    Customer clientele is " challenging" at times.



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