NAPA Auto Parts Reviews

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4.0
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NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
0 Ratings

Pros
  • It's a pretty easy job, if you like driving around all day, you'll love this job (in 7 reviews)

  • Good benefits, fair vacation time, pay decent (in 7 reviews)

Cons
  • Horrible upper management with tempers (in 14 reviews)

  • Reduced all part-time working hours while raising qualifying hours in order to cut all (in 11 reviews)

More Pros and Cons

1 Employee Reviews

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  1. Good Pay, Good Morale for Driver's and Counter sales, Bad Morale for Managers

    Former Employee - Assistant Store Manager in Birmingham, AL
    Former Employee - Assistant Store Manager in Birmingham, AL

    I worked at NAPA Auto Parts full-time (More than 10 years)

    Pros

    Good pay and fair work load for Delivery Drivers and Counter Sales staff. Work and hours are predictable. Store employees are friendly as are most customers.

    Cons

    Management is stressed and under a lot of pressure to meet sales goals each month. Politics and policies with upper management bring down my review a notch. Corporate needs to support store employees more when dealing with customer complaints. The customer isn't always right.

    Advice to Management

    Pay more attention to complaints from store employees.



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