NAPA Auto Parts

  www.napaonline.com
  www.napaonline.com

NAPA Auto Parts Reviews in Birmingham, AL

Updated August 20, 2014
Updated August 20, 2014
171 Reviews
3.2
171 Reviews
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NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
81 Ratings

Review Highlights

Pros
  • It's a pretty easy job, if you like driving around all day, you'll love this job (in 7 reviews)

  • Good benefits (401K, part purchase program, vacation, etc (in 7 reviews)


Cons
  • Upper management vs store management seems to be a recurring theme (in 14 reviews)

  • Reduced all part-time working hours while raising qualifying hours in order to cut all (in 11 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1.  

    Good Pay, Good Morale for Driver's and Counter sales, Bad Morale for Managers

    Former Employee - Assistant Store Manager in Birmingham, AL
    Former Employee - Assistant Store Manager in Birmingham, AL

    I worked at NAPA Auto Parts full-time (more than 10 years)

    Pros

    Good pay and fair work load for Delivery Drivers and Counter Sales staff. Work and hours are predictable. Store employees are friendly as are most customers.

    Cons

    Management is stressed and under a lot of pressure to meet sales goals each month. Politics and policies with upper management bring down my review a notch. Corporate needs to support store employees more when dealing with customer complaints. The customer isn't always right.

    Advice to ManagementAdvice

    Pay more attention to complaints from store employees.

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