NAPA Auto Parts
3.1 of 5 125 reviews
www.napaonline.com Atlanta, GA 50 to 149 Employees

NAPA Auto Parts Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.1 125 reviews

                             

58% Approve of the CEO

NAPA Auto Parts President Thomas Gallagher

Thomas Gallagher

(64 ratings)

54% of employees recommend this company to a friend
125 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "It's a pretty easy job, if you like driving around all day, you'll love this job"
    in 5 reviews
  • "Company provides good benefits, offers decent incentives/bonuses and you can learn quite a bit if you're here long enough"
    in 4 reviews
Cons:
  • "Reduced all part-time working hours while raising qualifying hours in order to cut all"
    in 10 reviews
  • "The bad ones will inflate the actual facts to turn in to upper management"
    in 8 reviews
  • Show more review highlights

Reviews

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    • No Opinion of CEO

     

    parts store life

    Parts Counter (Current Employee)
    Auburn, AL

    Proslearn new things, coworkers, hours, discount on parts, pretty ladies

    Consno money, no money, no money, no money, no money

    Advice to Senior Managementpay more, you'll get better quality people

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Conservative company striving to adapt to changing parts environment

    COUNTER SALES (Current Employee)
    Columbus, OH

    ProsGood upward mobility if willing to work the hours asked

    ConsPay versus hours worked can be poor

    No, I would not recommend this company to a friend

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    Stable Company

    Anonymous Employee (Current Employee)

    ProsEnjoy working with the people

    ConsLong hours. Never enough hours in a day to get everything done.

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    Steady and Stable Company

    Anonymous Employee (Former Employee)

    ProsHard working, results oriented team.

    ConsStrong culture finding it difficult to adapt to a changing marketplace. Company may be a victim of its own success.

    Advice to Senior ManagementConsider a change in approach to business that is different than what was successful decades ago.

    Yes, I would recommend this company to a friend

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    Good college job

    Counter Salesman (Former Employee)
    Shawnee, KS

    ProsFlexible hours, great crew to work with

    ConsCompensation could be more for the type of work done. Dealing with rash customers

    Advice to Senior ManagementJust to keep subordinates opinions in mind

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Great company that could be even better if they showed more value for employees personal time.

    OUTSIDE SALES (Current Employee)
    Dallas, TX

    ProsAll of the people that work here are great.

    ConsPersonal time is a challenge

    Advice to Senior ManagementMake your employees personal time more important and they will work harder for you.

    – I'm optimistic about the outlook for this company

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    good company great benefits

    Assistant Manager (Current Employee)
    Fresno, CA

    Prosbenefits and pay are great they do take care of their employees

    Conshours and working holidays 8 10 hrs a day required for management

    Advice to Senior Managementtake better care of ur asst

    – I'm optimistic about the outlook for this company

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    Going Downhill

    Driver (Former Employee)

    ProsPay is ok. Paid holidays. Parts are good quality. If you are allowed the time they have lots of online training. Benefits are competitive. Employee discounts not only in the store but with outside vendors.

    ConsIt is definitely a good ole boys club. You are either in or out. Drivers are mostly out and treated like "the hired help." Vehicles for the most part are driven into the ground without proper maintenance. Take a look at the tires on the delivery vehicles as an example. Bet every store has some absolutely bald, showing metal tires on at least two vehicles per store. Management plays favorites. Watched them disregard any ideas of one the counter people and was one of the hardest working people in the store and posted good sales numbers. If she presented an idea or said something positive they would just respond "interesting" or "uh-huh" and walk away without even looking at her. Shifts are usually 10 maybe 12 hours. Some even have to work every weekend so the favorites can work Monday thru Friday and only 8 hours. Witnessed one employee work every day, open to close for a month because no one else would step up to the plate. Management knew about this but did nothing to help out. One of my teammates said it was because management was at home enjoying their days off. Several times I haven't gotten a lunch or even a short break the entire shift. On a long day that just sucks.

    Advice to Senior ManagementTake care or your employees please! The benefits are good but sometimes it's more than about the benefits.

    – I'm not optimistic about the outlook for this company

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    Politics, politics

    Operations Manager (Former Employee)
    Louisville, KY

    ProsFun environment, benefits, good coworkers, advancement if you don't mind moving, always doing something different

    ConsToo political, low base salary, weekends, little recognition for good work, elitist mentality of upper management

    Advice to Senior ManagementPut people in jobs that they are good at and fit their career path. Don't put people in positions to put a bandaid on it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I use to work in the warehouse for NAPA Auto Parts for one and half years.

    Stockroom Associate (Former Employee)
    Kent, WA

    ProsCan easily make friends. It is also a great experience for young people to gain if you're looking for a first job or so.

    ConsThough you can easily make friends at Napa, you can easily make enemies as well. This company is built on a buddy system. I was a part time worker there and was working tirelessly to achieve full-time. They promised me that I'll be promoted to full-time and had even interviewed me for it. Instead, they gave the full-time position to another person who was already working full-time. Tell me that this isn't messed up. I have friends that are still working there as part-times for more than 3+years and has yet to be promoted to full-time. This company is shady and I'm glad that I'm not working there anymore.

    Advice to Senior ManagementValue your employees. Know that they work hard and they have mouths to feed just like you do. If you want them to do favors as far as working extra hours on the weekend, learn how to give them favors back by promoting them to full-time. Stop giving full-time positions to those who are already holding a full-time position. More importantly, stop being so biased when it comes to promotions. Treat your employees with respect and you'll get your's.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at NAPA Auto Parts reviews and ratings — including employee satisfaction and approval rating for NAPA Auto Parts CEO Thomas Gallagher. All 125 reviews posted anonymously by NAPA Auto Parts employees.