NAPA Auto Parts

  www.napaonline.com
  www.napaonline.com

NAPA Auto Parts Reviews

Updated October 29, 2014
Updated October 29, 2014
162 Reviews
3.2
162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
78 Ratings

Review Highlights

Pros
  • It's a pretty easy job, if you like driving around all day, you'll love this job (in 7 reviews)

  • Good benefits (401K, part purchase program, vacation, etc (in 7 reviews)


Cons
  • Upper management vs store management seems to be a recurring theme (in 13 reviews)

  • Reduced all part-time working hours while raising qualifying hours in order to cut all (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts full-time (less than an year)

    Pros

    The people are wonderful. It's like extended family

    Cons

    Very hard to get training approved. Also new hires are being brought in at 10 to 20 thousand a year more than employees who have been with the company 5+ years with 15 years experience in their fields.

    Advice to ManagementAdvice

    Good people to work with will only balance out low pay for so long ... Soon all the experience will leave and you'll be left with highly paid employees with very little practical experience

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great and like a family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Thousand Oaks, CA
    Current Employee - Delivery Driver in Thousand Oaks, CA

    I have been working at NAPA Auto Parts part-time (less than an year)

    Pros

    everything! Management is super flexible with school/second jobs, company truck, don't have to work late ever! easy job! everyone teaches eachother about parts cars etc, no ones too strict either!

    Cons

    if you know nothing about cars, you'll have a struggle, in socal the trucks get hot, bring a fan!

    Advice to ManagementAdvice

    dont change if its working and it is!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Accounts Receivable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at NAPA Auto Parts full-time (more than an year)

    Pros

    Performance raises are decent and fairly often. As long as you do your job efficiently and correctly, you will get raises.

    Cons

    Fast-paced, lots of work, and turnover. This would be a better environment if management worked on building teamwork and their communication with subordinates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good company to work for in field management from a work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Manager in Houston, TX
    Former Employee - Loss Prevention Manager in Houston, TX

    I worked at NAPA Auto Parts full-time (more than 3 years)

    Pros

    Hours of operation, work-life balance, company vehicle for field management,

    Cons

    The company is challenged with technology, people management, and operational controls. Pay is not in line with most Loss Prevention Field Management positions.

    Advice to ManagementAdvice

    No Comment!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Solid job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Automotive Parts Specialist
    Current Employee - Retail Automotive Parts Specialist

    I have been working at NAPA Auto Parts full-time (more than 5 years)

    Pros

    Solid job, business depends on how busy automotive shops are.
    Interaction with a variety of people.

    Cons

    Distribution Center shipping department is poorly managed, no matter which DC it is.

    Advice to ManagementAdvice

    Work on quality control in DC shipping/receiving

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Other than waking up in the morning and having a job to go to, I couldn't refer any of my friends to the Duluth APAR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Receivable in Duluth, GA
    Current Employee - Accounts Receivable in Duluth, GA

    I have been working at NAPA Auto Parts as a contractor (more than 8 years)

    Pros

    i loved the people i worked with.

    Cons

    I don't think that Management is fair in their research for terminating GOOD hard working, dedicated employees.

    Advice to ManagementAdvice

    Do your homework. Keep the good eye on the people who love their job and help them to better themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in South Tucson, AZ
    Former Employee - Assistant Manager in South Tucson, AZ

    I worked at NAPA Auto Parts full-time (more than an year)

    Pros

    The product offering,the pay, bonus and the 401k.

    Cons

    Understaffed, upper management, the scheduling,

    Advice to ManagementAdvice

    Staff more people to help customers out faster and to get all the duties done.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    It was an excellent job and work experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - COUNTER SALES in Phoenix, AZ
    Former Employee - COUNTER SALES in Phoenix, AZ

    I worked at NAPA Auto Parts full-time (more than 5 years)

    Pros

    For me it was getting familiar with automobiles, customer service and inventory learned many areas of this company as well as working in warehouse stocking as well as picking orders.

    Cons

    doing inventory in a timely mater and pulling overstock in a timely fashion. But enjoyed it all!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts

    Pros

    Easy Job with nice people

    Cons

    None, good company to work for

    Advice to ManagementAdvice

    None

  11.  

    Demand Planner

    Former Employee - Demand Planner in Charlotte, NC
    Former Employee - Demand Planner in Charlotte, NC

    I worked at NAPA Auto Parts full-time (less than an year)

    Pros

    Great people, consistent leadership, fair pay. You pretty much know what you are walking into everyday. Not bad overall.

    Cons

    Monotonous, promotions are tough to come by sometimes. Leadership is set in stone for the next thirty years. Overall not bad though.

    Advice to ManagementAdvice

    None

    Approves of CEO

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