NAPA Auto Parts

  www.napaonline.com
  www.napaonline.com
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NAPA Auto Parts Reviews

Updated September 10, 2014
Updated September 10, 2014
143 Reviews
3.3
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
72 Ratings

Review Highlights

Pros
  • Good benefits (401K, part purchase program, vacation, etc (in 6 reviews)

  • easy job, benefits, 401k, easy raise program for drivers,fastpaced keeps you busy if you drive for a DC as I (in 5 reviews)


Cons
  • Reduced all part-time working hours while raising qualifying hours in order to cut all (in 11 reviews)

  • The bad ones will inflate the actual facts to turn in to upper management (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    delivery driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  New Orleans, LA
    Current Employee - Delivery Driver in New Orleans, LA

    I have been working at NAPA Auto Parts full-time for more than 3 years

    Pros

    good pay and nice co workers

    Cons

    tranfer you to different stores without notice

    Advice to ManagementAdvice

    manager for to treat emplyees equally

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Pay, Good Morale for Driver's and Counter sales, Bad Morale for Managers

    Former Employee - Assistant Store Manager  in  Birmingham, AL
    Former Employee - Assistant Store Manager in Birmingham, AL

    I worked at NAPA Auto Parts full-time for more than 10 years

    Pros

    Good pay and fair work load for Delivery Drivers and Counter Sales staff. Work and hours are predictable. Store employees are friendly as are most customers.

    Cons

    Management is stressed and under a lot of pressure to meet sales goals each month. Politics and policies with upper management bring down my review a notch. Corporate needs to support store employees more when dealing with customer complaints. The customer isn't always right.

    Advice to ManagementAdvice

    Pay more attention to complaints from store employees.

  3.  

    Conservative and stable company. Limited Advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support  in  Atlanta, GA
    Former Employee - IT Support in Atlanta, GA

    I worked at NAPA Auto Parts full-time for more than 10 years

    Pros

    Nice folks. Very conservative. Decent benefits. Stability

    Cons

    Poor opportunities for advancement unless you are in the clique. No reimbursement for IT training unless you are one of the favored few.

    Advice to ManagementAdvice

    Promote from within Train your folks who have proven their loyalty and you can keep them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts full-time for more than 5 years

    Pros

    Good benefits, fair vacation time, pay decent

    Cons

    Poor training, poor upper management communication, management cliques

    Advice to ManagementAdvice

    Be approachable and do not look down on others because you hold a higher position.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Over worked most of the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Lead  in  Coppell, TX
    Current Employee - Warehouse Lead in Coppell, TX

    I have been working at NAPA Auto Parts full-time for more than 3 years

    Pros

    Learn the operation of a large warehouse

    Cons

    To busy not enough time to get the things need to get done done

    Advice to ManagementAdvice

    Make more time or hire more peopel.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great Place depending on manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Huntington, IN
    Current Employee - Delivery Driver in Huntington, IN

    I have been working at NAPA Auto Parts part-time for more than a year

    Pros

    The job is fast paced most of the time so it goes by quickly.
    The pay is good for what you are doing.
    Some of the people you work with are great.
    If you are fast you have the opportunity to make a customers day good.

    Cons

    They have a hard time keeping good employees.
    However, NAPA can change between stores very much because how their Store ownership is set up.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Its a lot of fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Omaha, NE
    Current Employee - Delivery Driver in Omaha, NE

    I have been working at NAPA Auto Parts full-time for more than a year

    Pros

    All the people you meet & the discount

    Cons

    I don't like the hours they give me

    Advice to ManagementAdvice

    Be less strict on appearrance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail/Wholesale/Warehousing/Returns
    Former Employee - Retail/Wholesale/Warehousing/Returns

    I worked at NAPA Auto Parts full-time for more than 3 years

    Pros

    It is great because you learn something new everyday. Its great people interaction and you never get bored, there is always something to do.

    Cons

    its hard because you have to memorize a lot of line codes, and its a lot of work for the pay. You are also on your fet constantly.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Great Company, Slow to Implement Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at NAPA Auto Parts full-time for more than 5 years

    Pros

    Long history of success, give the impression that they are looking to change with the times. Average pay for the work required and hours are decent. Loyal to employees.

    Cons

    Slow to actually change. Upper management vs store management seems to be a recurring theme. Loyal to employees, to a fault.

    Advice to ManagementAdvice

    Find ways to promote the people who you can work with and create an even more successful company instead of keeping the actively disengaged 10 yr employee.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Best experience for company work. Everything is provided at your finger tips and is a great company to advance with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wholesale Manager
    Current Employee - Wholesale Manager

    I have been working at NAPA Auto Parts full-time for more than 8 years

    Pros

    All around great company to be employed by. They care about their employees and the customers and are leaders in the automotive aftermarket. They are above everyone in technology and in knowing what is going on in the automotive world.

    Cons

    Can be long hours and very demanding. As they always say, work hard, play hard and this company holds true to this motto.

    Advice to ManagementAdvice

    Don't forget about the little people and the ones really doing the work on the street.

    Recommends
    Positive Outlook
    Approves of CEO

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