NAPA Auto Parts Reviews

Updated March 26, 2015
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3.2
193 Reviews
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Recommend to a friend
Approve of CEO
NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
86 Ratings

Pros
  • It's a pretty easy job, if you like driving around all day, you'll love this job (in 7 reviews)

  • Good benefits (401K, part purchase program, vacation, etc (in 7 reviews)

Cons
  • Upper management vs store management seems to be a recurring theme (in 14 reviews)

  • Reduced all part-time working hours while raising qualifying hours in order to cut all (in 11 reviews)

More Pros and Cons

Employee Reviews

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  1. Great experience.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts

    Pros

    Company cares about employees and puts everyone in a position to succeed. Rewards hard work.

    Cons

    Some positions have irregular hours which may not be ideal for everyone. Sometimes need to work late to get projects done which was fine for me but might not be for everyone.

    Advice to ManagementAdvice

    NA

  2. fiddle

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts

    Pros

    they always gave me a break on payment overdue

    Cons

    they were only open for a half a day on saturday

  3. good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Automotive Parts Specialist in Knoxville, TN
    Former Employee - Retail Automotive Parts Specialist in Knoxville, TN

    I worked at NAPA Auto Parts full-time (more than a year)

    Pros

    a good place to work different every day if you like helping people and cars
    you stay busy all the time

    Cons

    i had to leave for school”

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Company has the parts and suppor to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts full-time (more than 8 years)

    Pros

    Big Compnay can if they want be the best

    Cons

    Need to rewrite some rules

    Advice to ManagementAdvice

    Listen to employees and quit actting like upper management knows everything

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Chronically understaffed and underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counter Salesman in Mojave, CA
    Current Employee - Counter Salesman in Mojave, CA

    I have been working at NAPA Auto Parts full-time (more than 3 years)

    Pros

    Discounts on auto parts, which is needed because we can't afford to repair our cars.

    Cons

    Understaffed due to low wage and high work hours. Upper management expects countermen and manager to run outside sales and accounts receivable.

    Advice to ManagementAdvice

    Pay us more! We want to care but when the Carl's Jr. across the street pays its cooks more than us, we start to consider a career change.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. Rapidly Deteriorating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at NAPA Auto Parts full-time (more than 5 years)

    Pros

    Almost impossible to get fired unless you get caught stealing.

    Cons

    Rapidly becoming the same as competitors like Advance and Autozone.

    Advice to ManagementAdvice

    People shop at Napa because they want better quality parts than the competitors offer. Stop trying to be like the competition. Innovate, don't imitate!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Largest Inventory in Midwest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counterman in Antioch, IL
    Current Employee - Counterman in Antioch, IL

    I have been working at NAPA Auto Parts full-time (more than a year)

    Pros

    Huge range of parts in stock for most vehicles. Daily parts shuttles from Milwaukee and Chicago warehouses for parts not in stock.

    Cons

    Occasional inaccuracies in parts inventory. Lack of ordered parts search program for employees stating where parts were ordered from.

    Advice to ManagementAdvice

    Implement ordered parts search program for faster access of WHERE parts were ordered from.

    Recommends
    Positive Outlook
  9. NAPA sure don't know how to keep employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Salesman in Mentor, OH
    Former Employee - Counter Salesman in Mentor, OH

    I worked at NAPA Auto Parts full-time (less than a year)

    Pros

    Training if you work for a franchise that trains employees. You learn how to use TAMSII.

    Cons

    Coworkers, shoddy management, pay (or lack of), benefits, you name it.

    Advice to ManagementAdvice

    Find a competent manager to run your store.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts full-time (less than a year)

    Pros

    Steady business and potential for promotions. Plus it is a great work environment.

    Cons

    I do not have cons right now that cannot be turns into pros.

    Recommends
    Positive Outlook
  11. Easy Part time work for full time student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Middletown, DE
    Current Employee - Warehouse Associate in Middletown, DE

    I have been working at NAPA Auto Parts part-time (less than a year)

    Pros

    easy, constant schedule with simple detail focused jobs. perfect for my school schedule and gives me a good amount of money to work with.

    Cons

    not always fully trained for tasks

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO

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