NAPA Auto Parts

  www.napaonline.com
  www.napaonline.com

NAPA Auto Parts Reviews

Updated October 16, 2014
Updated October 16, 2014
159 Reviews
3.2
159 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
77 Ratings

Review Highlights

Pros
  • Good benefits (401K, part purchase program, vacation, etc (in 7 reviews)

  • Good pay and fair work load for Delivery Drivers and Counter Sales staff (in 7 reviews)


Cons
  • Upper management vs store management seems to be a recurring theme (in 13 reviews)

  • Reduced all part-time working hours while raising qualifying hours in order to cut all (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was an excellent job and work experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - COUNTER SALES in Phoenix, AZ
    Former Employee - COUNTER SALES in Phoenix, AZ

    I worked at NAPA Auto Parts full-time (more than 5 years)

    Pros

    For me it was getting familiar with automobiles, customer service and inventory learned many areas of this company as well as working in warehouse stocking as well as picking orders.

    Cons

    doing inventory in a timely mater and pulling overstock in a timely fashion. But enjoyed it all!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts

    Pros

    Easy Job with nice people

    Cons

    None, good company to work for

    Advice to ManagementAdvice

    None

  3.  

    Demand Planner

    Former Employee - Demand Planner in Charlotte, NC
    Former Employee - Demand Planner in Charlotte, NC

    I worked at NAPA Auto Parts full-time (less than an year)

    Pros

    Great people, consistent leadership, fair pay. You pretty much know what you are walking into everyday. Not bad overall.

    Cons

    Monotonous, promotions are tough to come by sometimes. Leadership is set in stone for the next thirty years. Overall not bad though.

    Advice to ManagementAdvice

    None

    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    NAPA is a great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts

    Pros

    The people, and the culture are truly professional.

    Cons

    After working at Autozone and O'Reilly Auto Parts, NAPA is the real deal.

  6.  

    Good company to work for in field management from a work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Manager in Houston, TX
    Former Employee - Loss Prevention Manager in Houston, TX

    I worked at NAPA Auto Parts full-time (more than 3 years)

    Pros

    Hours of operation, work-life balance, company vehicle for field management,

    Cons

    The company is challenged with technology, people management, and operational controls. Pay is not in line with most Loss Prevention Field Management positions.

    Advice to ManagementAdvice

    No Comment!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Solid job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Automotive Parts Specialist
    Current Employee - Retail Automotive Parts Specialist

    I have been working at NAPA Auto Parts full-time (more than 5 years)

    Pros

    Solid job, business depends on how busy automotive shops are.
    Interaction with a variety of people.

    Cons

    Distribution Center shipping department is poorly managed, no matter which DC it is.

    Advice to ManagementAdvice

    Work on quality control in DC shipping/receiving

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Accounts Receivable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at NAPA Auto Parts full-time (more than an year)

    Pros

    Performance raises are decent and fairly often. As long as you do your job efficiently and correctly, you will get raises.

    Cons

    Fast-paced, lots of work, and turnover. This would be a better environment if management worked on building teamwork and their communication with subordinates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in South Tucson, AZ
    Former Employee - Assistant Manager in South Tucson, AZ

    I worked at NAPA Auto Parts full-time (more than an year)

    Pros

    The product offering,the pay, bonus and the 401k.

    Cons

    Understaffed, upper management, the scheduling,

    Advice to ManagementAdvice

    Staff more people to help customers out faster and to get all the duties done.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Other than waking up in the morning and having a job to go to, I couldn't refer any of my friends to the Duluth APAR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Receivable in Duluth, GA
    Current Employee - Accounts Receivable in Duluth, GA

    I have been working at NAPA Auto Parts as a contractor (more than 8 years)

    Pros

    i loved the people i worked with.

    Cons

    I don't think that Management is fair in their research for terminating GOOD hard working, dedicated employees.

    Advice to ManagementAdvice

    Do your homework. Keep the good eye on the people who love their job and help them to better themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Best way to advance is to have worked at Newell Rubbermaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Norcross, GA
    Former Employee - Manager in Norcross, GA

    I worked at NAPA Auto Parts full-time (more than 5 years)

    Pros

    They are stable for now, when NAPA goes down the tubes Genuine Parts has 3 other core companies.

    Cons

    The President worked for Newell Rubbermaid and has brought in people he knew there. One oversees a major portion of IT, particularly the TAMS upgrade and the Peoplesoft conversion, and he knows nothing about IT, so those 2 projects are years behind schedule and over budget. The inexperience has caused several programmers to quit.

    Advice to ManagementAdvice

    Eventually you'll have to spend money to get IT up to your competitors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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