NAPA Auto Parts

  www.napaonline.com
  www.napaonline.com
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NAPA Auto Parts Reviews

Updated September 17, 2014
Updated September 17, 2014
148 Reviews
3.3
148 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
74 Ratings

Review Highlights

Pros
  • Good benefits (401K, part purchase program, vacation, etc (in 6 reviews)

  • easy job, benefits, 401k, easy raise program for drivers,fastpaced keeps you busy if you drive for a DC as I (in 5 reviews)


Cons
  • Reduced all part-time working hours while raising qualifying hours in order to cut all (in 11 reviews)

  • The bad ones will inflate the actual facts to turn in to upper management (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lots of opportunity for promotion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative  in  Ventura, CA
    Former Employee - Outside Sales Representative in Ventura, CA

    I worked at NAPA Auto Parts full-time for more than 3 years

    Pros

    Promotions are readily available to those with excellent sales performance. Plenty of opportunity for personal growth for those who want it. Excellent health and retirement benefits.

    Cons

    Sometimes hours are very long, with lots of travel. This presents a big challenge to balancing work and personal life.

    Advice to ManagementAdvice

    Make it less difficult to get time off.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Outside Sales men

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts

    Pros

    Great Benefits and A lot of room for improvement.

    Cons

    None I Absoiutely love working for the company

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    delivery driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  New Orleans, LA
    Current Employee - Delivery Driver in New Orleans, LA

    I have been working at NAPA Auto Parts full-time for more than 3 years

    Pros

    good pay and nice co workers

    Cons

    tranfer you to different stores without notice

    Advice to ManagementAdvice

    manager for to treat emplyees equally

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Pay, Good Morale for Driver's and Counter sales, Bad Morale for Managers

    Former Employee - Assistant Store Manager  in  Birmingham, AL
    Former Employee - Assistant Store Manager in Birmingham, AL

    I worked at NAPA Auto Parts full-time for more than 10 years

    Pros

    Good pay and fair work load for Delivery Drivers and Counter Sales staff. Work and hours are predictable. Store employees are friendly as are most customers.

    Cons

    Management is stressed and under a lot of pressure to meet sales goals each month. Politics and policies with upper management bring down my review a notch. Corporate needs to support store employees more when dealing with customer complaints. The customer isn't always right.

    Advice to ManagementAdvice

    Pay more attention to complaints from store employees.

  6.  

    The pay was bad and management was a little rough

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts

    Pros

    I had Friday off which I use for prayers

    Cons

    The pay was really low

    Advice to ManagementAdvice

    Pay more perhaps on performance

  7.  

    Loss Prevention Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Loss Prevention Manager  in  Houston, TX
    Former Employee - Loss Prevention Manager in Houston, TX

    I worked at NAPA Auto Parts full-time for more than 3 years

    Pros

    Great hours, benefits, balanced number of stores to cover in a district

    Cons

    Technology, Inventory Process, and Pay

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts full-time for more than 5 years

    Pros

    Good benefits, fair vacation time, pay decent

    Cons

    Poor training, poor upper management communication, management cliques

    Advice to ManagementAdvice

    Be approachable and do not look down on others because you hold a higher position.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Conservative and stable company. Limited Advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support  in  Atlanta, GA
    Former Employee - IT Support in Atlanta, GA

    I worked at NAPA Auto Parts full-time for more than 10 years

    Pros

    Nice folks. Very conservative. Decent benefits. Stability

    Cons

    Poor opportunities for advancement unless you are in the clique. No reimbursement for IT training unless you are one of the favored few.

    Advice to ManagementAdvice

    Promote from within Train your folks who have proven their loyalty and you can keep them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Great Place depending on manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Huntington, IN
    Current Employee - Delivery Driver in Huntington, IN

    I have been working at NAPA Auto Parts part-time for more than a year

    Pros

    The job is fast paced most of the time so it goes by quickly.
    The pay is good for what you are doing.
    Some of the people you work with are great.
    If you are fast you have the opportunity to make a customers day good.

    Cons

    They have a hard time keeping good employees.
    However, NAPA can change between stores very much because how their Store ownership is set up.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Over worked most of the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Lead  in  Coppell, TX
    Current Employee - Warehouse Lead in Coppell, TX

    I have been working at NAPA Auto Parts full-time for more than 3 years

    Pros

    Learn the operation of a large warehouse

    Cons

    To busy not enough time to get the things need to get done done

    Advice to ManagementAdvice

    Make more time or hire more peopel.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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