NAPA Auto Parts

  www.napaonline.com
  www.napaonline.com
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NAPA Auto Parts Reviews

Updated September 29, 2014
Updated September 29, 2014
153 Reviews
3.3
153 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
75 Ratings

Review Highlights

Pros
  • Good benefits (401K, part purchase program, vacation, etc (in 7 reviews)

  • Good pay and fair work load for Delivery Drivers and Counter Sales staff (in 7 reviews)


Cons
  • Upper management vs store management seems to be a recurring theme (in 12 reviews)

  • Reduced all part-time working hours while raising qualifying hours in order to cut all (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was an excellent job and work experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - COUNTER SALES  in  Phoenix, AZ
    Former Employee - COUNTER SALES in Phoenix, AZ

    I worked at NAPA Auto Parts full-time for more than 5 years

    Pros

    For me it was getting familiar with automobiles, customer service and inventory learned many areas of this company as well as working in warehouse stocking as well as picking orders.

    Cons

    doing inventory in a timely mater and pulling overstock in a timely fashion. But enjoyed it all!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts

    Pros

    Easy Job with nice people

    Cons

    None, good company to work for

    Advice to ManagementAdvice

    None

  3.  

    Demand Planner

    Former Employee - Demand Planner  in  Charlotte, NC
    Former Employee - Demand Planner in Charlotte, NC

    I worked at NAPA Auto Parts full-time for less than a year

    Pros

    Great people, consistent leadership, fair pay. You pretty much know what you are walking into everyday. Not bad overall.

    Cons

    Monotonous, promotions are tough to come by sometimes. Leadership is set in stone for the next thirty years. Overall not bad though.

    Advice to ManagementAdvice

    None

    Approves of CEO
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  5.  

    NAPA is a great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts

    Pros

    The people, and the culture are truly professional.

    Cons

    After working at Autozone and O'Reilly Auto Parts, NAPA is the real deal.

  6.  

    Lots of opportunity for promotion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative  in  Ventura, CA
    Former Employee - Outside Sales Representative in Ventura, CA

    I worked at NAPA Auto Parts full-time for more than 3 years

    Pros

    Promotions are readily available to those with excellent sales performance. Plenty of opportunity for personal growth for those who want it. Excellent health and retirement benefits.

    Cons

    Sometimes hours are very long, with lots of travel. This presents a big challenge to balancing work and personal life.

    Advice to ManagementAdvice

    Make it less difficult to get time off.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Favoritism and selfish management decisions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Truck Loader  in  Detroit, MI
    Former Employee - Truck Loader in Detroit, MI

    I worked at NAPA Auto Parts part-time for more than 3 years

    Pros

    Pay was good when I started.

    Cons

    There was significant favoritism shown toward management family members.
    In my last year the pay cap was lowered significantly for new employees.

    Advice to ManagementAdvice

    Stop only focusing on the bottom-line, particularly in times of growth.
    Favoring lazy workers for promotions based on their family ties at this specific location made it very difficult for many people to advance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Industry leading company trying to keep up with modern technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Middletown, CT
    Current Employee - Warehouse Associate in Middletown, CT

    I have been working at NAPA Auto Parts full-time for more than 5 years

    Pros

    Good hours, minimal mandatory overtime, stay busy all day, always on your feet.

    Cons

    Mandatory overtime issued same day, verbal salary raises that never happen, lack of transparency with salaries and promotions, lack of trust with managers, unsafe environment, management relies too heavily on the output of their workers instead of trying to improve the work environment and some safety protocols not followed, too many leaders, friends get promoted, social gatherings have been taken away due to the improper conduct of management.

    Advice to ManagementAdvice

    Take time to listen to employees concerns on how to fix the work environment. Create daily/weekly/monthly objectives to meet and exceed, instead of treating everyday like business is normal. Treat every day as if OSHA or another agency is coming to inspect the warehouse and maybe the environment will improve so that employees can improve themselves and the flow of work can increase. Everyones opinion should matter.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    The pay was bad and management was a little rough

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts

    Pros

    I had Friday off which I use for prayers

    Cons

    The pay was really low

    Advice to ManagementAdvice

    Pay more perhaps on performance

  10.  

    Loss Prevention Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Loss Prevention Manager  in  Houston, TX
    Former Employee - Loss Prevention Manager in Houston, TX

    I worked at NAPA Auto Parts full-time for more than 3 years

    Pros

    Great hours, benefits, balanced number of stores to cover in a district

    Cons

    Technology, Inventory Process, and Pay

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts full-time for more than 5 years

    Pros

    Good benefits, fair vacation time, pay decent

    Cons

    Poor training, poor upper management communication, management cliques

    Advice to ManagementAdvice

    Be approachable and do not look down on others because you hold a higher position.

    Recommends
    Positive Outlook
    No opinion of CEO

NAPA Auto Parts Photos

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Bookcliff AutoParts

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