NAPA Auto Parts Reviews

Updated July 2, 2015
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212 Employee Reviews

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  1. Cashier

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Maplesville, AL
    Former Employee - Anonymous Employee in Maplesville, AL

    I worked at NAPA Auto Parts

    Pros

    Good management. Something new everyday.

    Cons

    Long hours and poor pay. Not enough vacation


  2. Order Puller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts

    Pros

    Good benefits and you get discount on parts.

    Cons

    No room for advancement. I was there 4 years and still part time. They cater to whites and not blacks. Black people rarely become full time.


  3. Pretty good place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntsville, AL
    Current Employee - Anonymous Employee in Huntsville, AL

    I have been working at NAPA Auto Parts full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    If you enjoy a face paced customer service environment it is a good place to work. You get to make and grow relationships with a core group of commercial accounts as well as meet customers on the retail side.

    Cons

    You usually will have to work with outdated, broke, or missing equipment. You will always be 5+ years behind the rest of the industry when it comes to technology and their distribution system is set up in a way it's hard to be competitive with your pricing.


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  5. Assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at NAPA Auto Parts full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good training programs. Promote from with in.

    Cons

    Pay is not that great


  6. be prepared to work 50+ hrs

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts

    Pros

    Good insurance and job security

    Cons

    No work to homelife balance


  7. Decent Job for those looking for stable work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Charlotte, NC
    Current Employee - Driver in Charlotte, NC

    I have been working at NAPA Auto Parts part-time (More than a year)

    Pros

    Stable business, easy to learn, good for college students, retirees, those looking for stable job with minimal advancement, pretty relaxed environment once you get the hang out it, great employee discounts, small contractual raises, you get to work with really nice people, keeps you active and in shape

    Cons

    No advancement, training is online and doesn't work well, a lot of NAPA's business processes are antiquated, pay is too low for amount of work you do (lifting heavy autoparts, etc), decentralize management and communicate with stores more often,

    Advice to Management

    Give managers normal hours, train drivers to work in more areas of store, make transition to face to face training, offer internship programs for those who actually have education and want to contribute more to the company


  8. Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in All, MO
    Current Employee - Outside Sales Representative in All, MO

    I have been working at NAPA Auto Parts full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, good benefits, good pay, great team to work with. Lots of opportunity for advancement. Reward hard work and show appreciation.

    Cons

    Very little cons, not every manager on the team is as good as we would all like them but that is EVERY company not just NAPA

    Advice to Management

    Keep an eye on your store managers, and if they need coaching, then DO it don't just let it sit and do nothing.


  9. Great programs for customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Naperville, IL
    Former Employee - Anonymous Employee in Naperville, IL

    I worked at NAPA Auto Parts full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great programs for customers, decent pay, most people are helpful when asked.

    Cons

    There is next to no formal training. Hours change from when hired. Too many changes to agreed upon terms of employment. Pay could be better for what is asked of you

    Advice to Management

    Honor the commitments of the previous person who held your position. Actually practice the garbage you spout about wanting employees to have work life balance and that you care about your employees.


  10. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES

    I have been working at NAPA Auto Parts

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good management and excellent chance for advancement

    Cons

    Pay could be a little beter

    Advice to Management

    Work harder to keep you more experienced people


  11. Human Resources Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    very solid and stable company

    Cons

    jobs are very hands on



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