NAPA Auto Parts Reviews

Updated March 29, 2015
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Employee Reviews

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  1. Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts full-time (less than a year)

    Pros

    Steady business and potential for promotions. Plus it is a great work environment.

    Cons

    I do not have cons right now that cannot be turns into pros.

    Recommends
    Positive Outlook
  2. Easy Part time work for full time student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Middletown, DE
    Current Employee - Warehouse Associate in Middletown, DE

    I have been working at NAPA Auto Parts part-time (less than a year)

    Pros

    easy, constant schedule with simple detail focused jobs. perfect for my school schedule and gives me a good amount of money to work with.

    Cons

    not always fully trained for tasks

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. HORRIBLE, STAY AWAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DSM
    Former Employee - DSM

    I worked at NAPA Auto Parts

    Pros

    there are none at all!

    Cons

    Everything, no initial training, no continuous training, no clear objective, conflicting messaging, unprofessionalism, management is an absolute joke, no direction, no vision, no culture, business model is antiquated, sustainability is questionable, no innovation, no differentiation, no leadership, no excitement, no recognition, not progressive, micro-management from four different manager's.

    WORST EXPERIENCE OF MY LIFE!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. it was a amazing experience all of the workers were very nice and helpful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Portland, OR
    Former Employee - Delivery Driver in Portland, OR

    I worked at NAPA Auto Parts part-time (less than a year)

    Pros

    this was an amazing job nothing wrong with it

    Cons

    i had to leave for school

    Recommends
    Positive Outlook
  6. No

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Package Delivery Driver in Orange Park, FL
    Current Employee - Package Delivery Driver in Orange Park, FL

    I have been working at NAPA Auto Parts part-time (more than 3 years)

    Pros

    Do complete job with a smile on your face

    Cons

    None at this time or antisipated

    Advice to ManagementAdvice

    Very dependable and trust worthy

    Positive Outlook
  7. 3 people found this helpful

    We take care of our own

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - COUNTER SALES in Honolulu, HI
    Current Employee - COUNTER SALES in Honolulu, HI

    I have been working at NAPA Auto Parts full-time (more than a year)

    Pros

    I have flexibility of schedule, we don't maintain late night hours that are just to "Keep up with the Jones's" We are off on holidays as we should be. We don't have mass layoffs to placate shareholders. We are paid above average wages, our benefits and company match for our 401k beats the competition. We are rewarded for training and they pay for my ASE Certifications. We are leaders in the auto parts industry for a reason. We take care of our own which translates to we take care of our customers. THAT is how American companies should be.

    Cons

    They make 65% of their business from shops on their jobber side on a razor thin margin and worse yet deliver for free. They would make more money if they improved the retail experience for their over the counter business.Margins would increase 40% The stores pale in comparison to an O'Reilly's or Pep Boys. If this changed then customers would spend money there on high margin products other than starters and alternators. It is especially helpful that a large number of the counter help are ASE certified, crushing the "Dumb counter guy" stigma. They really do not have a decent retail sales floor but do have parts at more competitive prices. If they were to buy O'Reilly's and convert their $7.50 and hour counter guys to their $15.00 an hour counter guys they would have a winner. Staying open until 10:00 pm does not make more money in the auto parts business. In fact in Sacramento this past year a counter guy got murdered at O'Reilly's.

    Advice to ManagementAdvice

    Kissing the butts of shop owners who abuse and berate the counter help creates needless turnover. Margins are not big enough to take abuse from disrespectful shop employees. inviting them to do business elsewhere will force them to change their ways because you can't beat NAPA in a lot of areas. Delivery is first class and parts are the best. The competition can get some of the business but not enough of it to keep them coming back. Shop owners need NAPA. Simply, Water pumps. alternators, and starters are the best in the business.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. It was an experience of a lifetime working with different types of personalities and genders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Napa Warehouse Associate in Mount Vernon, IL
    Former Employee - Napa Warehouse Associate in Mount Vernon, IL

    I worked at NAPA Auto Parts

    Pros

    Great opportunity to advance a career.

    Cons

    The work is physically demanding.

    Advice to ManagementAdvice

    They need to move upper management personal,to keep them from showing favoritism.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Average Pay. Good Benefits. Paid Birthdays . Top 500 Company can move to other brands of GPC as well as relocation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver in Orlando, FL
    Former Employee - Driver in Orlando, FL

    I worked at NAPA Auto Parts full-time (more than 3 years)

    Pros

    Great Benefits!
    Good Work Schedule
    Good Discounts
    Learn a Ton!

    Cons

    Some Light Travel
    Not the Same work Schedule Weekly
    Very little Patience
    Lots of Micro Managing
    Raises are Rare
    Can lead to alot of Stress

    Advice to ManagementAdvice

    Trust Employees
    Offer Raises and Incentives

    Recommends
    Positive Outlook
  10. A good company but the treatment of employees from Upper level management is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts

    Pros

    Great company to work for.

    Cons

    Tend to work way over the hours for the pay you receive.

    Advice to ManagementAdvice

    Take care of your people.

  11. 1 person found this helpful

    only been with them for 3 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver
    Current Employee - Delivery Driver

    I have been working at NAPA Auto Parts part-time (less than a year)

    Pros

    So far during my short tenure at NAPA (MPEC) I have have made some new friends but not a whole lot of money. The job experience is however not very stressful or demanding as a delivery driver.

    Cons

    your not getting rich any time soon as a delivery driver at NAPA. My hours very also very a lot from less than 20 to basically a full 40 not sure if that's a con for every one but to me i don't like not having a set schedule.

    Advice to ManagementAdvice

    none

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