NAPA Auto Parts

  www.napaonline.com
  www.napaonline.com

NAPA Auto Parts Reviews

Updated December 17, 2014
Updated December 17, 2014
170 Reviews
3.2
170 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
81 Ratings

Review Highlights

Pros
  • It's a pretty easy job, if you like driving around all day, you'll love this job (in 7 reviews)

  • Good benefits (401K, part purchase program, vacation, etc (in 7 reviews)


Cons
  • Upper management vs store management seems to be a recurring theme (in 14 reviews)

  • Reduced all part-time working hours while raising qualifying hours in order to cut all (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Favoritism and selfish management decisions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Truck Loader in Detroit, MI
    Former Employee - Truck Loader in Detroit, MI

    I worked at NAPA Auto Parts part-time (more than 3 years)

    Pros

    Pay was good when I started.

    Cons

    There was significant favoritism shown toward management family members.
    In my last year the pay cap was lowered significantly for new employees.

    Advice to ManagementAdvice

    Stop only focusing on the bottom-line, particularly in times of growth.
    Favoring lazy workers for promotions based on their family ties at this specific location made it very difficult for many people to advance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    NAPA is a great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts

    Pros

    The people, and the culture are truly professional.

    Cons

    After working at Autozone and O'Reilly Auto Parts, NAPA is the real deal.

  3.  

    Lots of opportunity for promotion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Ventura, CA
    Former Employee - Outside Sales Representative in Ventura, CA

    I worked at NAPA Auto Parts full-time (more than 3 years)

    Pros

    Promotions are readily available to those with excellent sales performance. Plenty of opportunity for personal growth for those who want it. Excellent health and retirement benefits.

    Cons

    Sometimes hours are very long, with lots of travel. This presents a big challenge to balancing work and personal life.

    Advice to ManagementAdvice

    Make it less difficult to get time off.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Outside Sales men

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts

    Pros

    Great Benefits and A lot of room for improvement.

    Cons

    None I Absoiutely love working for the company

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    delivery driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in New Orleans, LA
    Current Employee - Delivery Driver in New Orleans, LA

    I have been working at NAPA Auto Parts full-time (more than 3 years)

    Pros

    good pay and nice co workers

    Cons

    tranfer you to different stores without notice

    Advice to ManagementAdvice

    manager for to treat emplyees equally

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Don't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Nash, TN
    Former Employee - Manager in Nash, TN

    I worked at NAPA Auto Parts full-time (more than 8 years)

    Pros

    If you are a yes person or don't care about your morals go for it they will reward you with 25 cents.

    Cons

    22 years parts experience 1 guy gets his feelings hurt and lies about goings on in store and get gets half the people fired in the store because the ac in their delivery truck went out.

    Advice to ManagementAdvice

    Stand by those that are committed to you. Not the one's committed to themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Industry leading company trying to keep up with modern technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Middletown, CT
    Current Employee - Warehouse Associate in Middletown, CT

    I have been working at NAPA Auto Parts full-time (more than 5 years)

    Pros

    Good hours, minimal mandatory overtime, stay busy all day, always on your feet.

    Cons

    Mandatory overtime issued same day, verbal salary raises that never happen, lack of transparency with salaries and promotions, lack of trust with managers, unsafe environment, management relies too heavily on the output of their workers instead of trying to improve the work environment and some safety protocols not followed, too many leaders, friends get promoted, social gatherings have been taken away due to the improper conduct of management.

    Advice to ManagementAdvice

    Take time to listen to employees concerns on how to fix the work environment. Create daily/weekly/monthly objectives to meet and exceed, instead of treating everyday like business is normal. Treat every day as if OSHA or another agency is coming to inspect the warehouse and maybe the environment will improve so that employees can improve themselves and the flow of work can increase. Everyones opinion should matter.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    The pay was bad and management was a little rough

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts

    Pros

    I had Friday off which I use for prayers

    Cons

    The pay was really low

    Advice to ManagementAdvice

    Pay more perhaps on performance

  10.  

    Conservative and stable company. Limited Advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support in Atlanta, GA
    Former Employee - IT Support in Atlanta, GA

    I worked at NAPA Auto Parts full-time (more than 10 years)

    Pros

    Nice folks. Very conservative. Decent benefits. Stability

    Cons

    Poor opportunities for advancement unless you are in the clique. No reimbursement for IT training unless you are one of the favored few.

    Advice to ManagementAdvice

    Promote from within Train your folks who have proven their loyalty and you can keep them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NAPA Auto Parts full-time (more than 5 years)

    Pros

    Good benefits, fair vacation time, pay decent

    Cons

    Poor training, poor upper management communication, management cliques

    Advice to ManagementAdvice

    Be approachable and do not look down on others because you hold a higher position.

    Recommends
    Positive Outlook
    No opinion of CEO

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