NCO Financial

  www.ncofinancial.com
  www.ncofinancial.com

NCO Financial Reviews in Charlotte, NC

116 Reviews
2.4
116 Reviews
Rating Trends

Recommend to a friend
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NCO Financial CEO, Expert Global Solutions Ron Rittenmeyer
Ron Rittenmeyer
9 Ratings

Review Highlights

Pros
  • Great opportunity to work from home (in 5 reviews)

  • I love the work environment, the staff there were really nice (in 5 reviews)


Cons
  • Not much room for advancement, even when promised (in 5 reviews)

  • supervisors and upper management don't care about employees (in 8 reviews)

More Highlights

3 Employee Reviews Back to all reviews

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  1.  

    My experience working at NCO-Charlotte (iTunes) was unpleasant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Customer Service in Charlotte, NC
    Former Employee - Email Customer Service in Charlotte, NC

    I worked at NCO Financial full-time (more than an year)

    Pros

    Shift bids are held often. Benefits available after a short amount of time. Good place for advancement of women.

    Cons

    Seniority not considered when promoting/advancing. District Managers not open to solving problems on a case by case basis. Confidential information made to employee reporting lines (whistleblower) made public and informer's name revealed. Behavioral issues not addressed when reported. Benefits expensive.

    Doesn't Recommend
  2. 1 person found this helpful  

    Terrible work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support I in Charlotte, NC
    Former Employee - Technical Support I in Charlotte, NC

    I worked at NCO Financial full-time (more than an year)

    Pros

    Got to work with Apple and learn about Apple products

    Cons

    Poor management
    Blatant age discrimination
    Blatant favortism
    Unrealistic expectations across the board

    Advice to ManagementAdvice

    Do not discrimanate based on age. While you think you are fooling people, when no one in management is over 25 it is obvious what is going on.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Unstructured and Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - MobileMe Advisor in Charlotte, NC
    Former Employee - MobileMe Advisor in Charlotte, NC

    I worked at NCO Financial

    Pros

    Can not think of anything really positive with the company. It exposes you to call center experience and Apple products.

    Cons

    Unstructured. Promotions not based on merit but friendship with management. HR doesn't address complaints. No room for advancement. No confidentially.

    Advice to ManagementAdvice

    Management need to take notice of the complaints by the advisors. There is no stability with the company. Everyone is out for the next person. Its a shame that an advisor can not like another advisor and make up lies to end employment. Wouldn't recommend anyone to work for this company.

    Doesn't Recommend
    Disapproves of CEO

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