NCO Financial

  www.ncofinancial.com
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NCO Financial Reviews

Updated August 7, 2014
Updated August 7, 2014
108 Reviews

2.5
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCO Financial CEO, Expert Global Solutions Ron Rittenmeyer
Ron Rittenmeyer
6 Ratings

Review Highlights

Pros
  • Working from home is a definite plus (in 4 reviews)

  • I love the work environment, the staff there were really nice (in 5 reviews)


Cons
  • Not much room for advancement, even when promised (in 5 reviews)

  • When I was there last there were several issues with the upper management not working with employees on things like schedule (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    it a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    working from home was the best part

    Cons

    i hate the shift it was 2-10

    Advice to ManagementAdvice

    non

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    good company got a lot experience and learned leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Debt Collector  in  Mendota Heights, MN
    Former Employee - Debt Collector in Mendota Heights, MN

    Pros

    just keep in mind the job works so so do you

    Cons

    clients was hard to keep

    Advice to ManagementAdvice

    when coming there know as a manager you have to work hard

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    a phone job, no stress or pressure

    Former Employee - Collections Representative  in  Montreal, QC (Canada)
    Former Employee - Collections Representative in Montreal, QC (Canada)

    Pros

    very good company and managment as well

    Cons

    11 to 12$ per hour, not for men jobs, its for women

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  5.  

    Yay

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Just a wonderful company miss it

    Cons

    Cannot think of anything bad to say

  6.  

    Good experience at call center

    Former Employee - Customer Service Representative  in  North Charleston, SC
    Former Employee - Customer Service Representative in North Charleston, SC

    Pros

    I love the work environment, the staff there were really nice. The work hours were great for me, my supervisor was awesome.

    Cons

    The things that I had a problem with was that I couldn't transfer to the office closet to where I moved to, and the pay wasn't what it should have been for a call center.

    Advice to ManagementAdvice

    Increase the starting salary for their call center employees. Provide a shuttle bus for employees working late that do not drive, more employees won't mind staying late if they know they can get home.

    Recommends
  7.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Debt Colector  in  Montreal, QC (Canada)
    Current Employee - Debt Colector in Montreal, QC (Canada)

    Pros

    Good salary Good enviRoment Good bosses

    Cons

    Stress bug not hiñó more

    Advice to ManagementAdvice

    Keep the Good job

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Collector, account management, resolving delinquent and overdue accounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Debt Collector  in  Mobile, AL
    Former Employee - Debt Collector in Mobile, AL

    Pros

    Benefits and advancements and raises and bonuses and job production.

    Cons

    short of staff, high pressure and competitive atmosphere, too close to your neighbor.

    Advice to ManagementAdvice

    They need more training and more space.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    NCO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Ramsey, NJ
    Former Employee - Anonymous Employee in Ramsey, NJ

    Pros

    Good Pay, bonuses, medical insurance

    Cons

    Poor Management, want you to work some weekends

    Recommends
    Disapproves of CEO
  10.  

    Stable company with good job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dialer  in  Quezon City, National Capital Region (Philippines)
    Former Employee - Dialer in Quezon City, National Capital Region (Philippines)

    Pros

    Great people to work with

    Cons

    Sometimes lags behind in terms of keeping up with competitor salary offers and perks for employees

    Recommends
    Positive Outlook
  11.  

    Great HR department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    Pros

    HR department that understands compliance and offers good support for locations.

    Cons

    Could be more training offered. Collection environment not necessarily employee-focused.

    No opinion of CEO

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