NCO Financial

  www.ncofinancial.com
  www.ncofinancial.com

NCO Financial Reviews

Updated November 14, 2014
Updated November 14, 2014
116 Reviews
2.4
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCO Financial CEO, Expert Global Solutions Ron Rittenmeyer
Ron Rittenmeyer
9 Ratings

Review Highlights

Pros
  • Great opportunity to work from home (in 5 reviews)

  • I love the work environment, the staff there were really nice (in 5 reviews)


Cons
  • Not much room for advancement, even when promised (in 5 reviews)

  • supervisors and upper management don't care about employees (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Underappreciated and AUnderpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lenexa, KS
    Former Employee - Customer Service Representative in Lenexa, KS

    I worked at NCO Financial full-time (more than an year)

    Pros

    Great opportunity to work from home.

    Cons

    The ever increasing responsibilities far outweighs the pay.

    Advice to ManagementAdvice

    Those of you who the decisions should work the position for a month to get a feel for what you put us through.

    Doesn't Recommend
    No opinion of CEO
  2.  

    The work was pretty much your standard call center stuff.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCO Financial

    Pros

    It was easy, and you don't really have to have a work history, so it's a good starter job.

    Cons

    There will be a lot of customers complaining about issues you can do nothing about, but that's the nature of the job.

  3. 1 person found this helpful  

    low pay and more work responsibilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center in Charleston, SC
    Former Employee - Call Center in Charleston, SC

    I worked at NCO Financial full-time (more than 3 years)

    Pros

    a paycheck if you want to call it that. no raises at all

    Cons

    they do not care about the employees. they are no more than cattle to the upper managment.

    Advice to ManagementAdvice

    get a grip senior staff, stop pushing more work and expect us to do it without compensation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    This is not a professional company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Work From Home in Saint Joseph, MO
    Current Employee - Work From Home in Saint Joseph, MO

    I have been working at NCO Financial full-time (more than an year)

    Pros

    The company will offer you 40 hours guaranteed weekly

    Cons

    This company is very unprofessional. The work from home project is slavery. The pay is not competitive and the Managers are rude.

    Advice to ManagementAdvice

    Advice to Management. Become knowledgeable on your company policies. Stop promoting individuals with No education and refer to themselves as "rednecks". This company has no many political issues and high turnover rate.

    Doesn't Recommend
    Negative Outlook
  6.  

    Easy Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCO Financial

    Pros

    Came in as a Shipping agent for UPS, extremely easy money

    Cons

    Office culture is exactly like high school. Policies change eveyday. Very High turnover rate

    Doesn't Recommend
    Negative Outlook
  7.  

    Average experience. Good Starting point for someone new to the workforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCO Financial

    Pros

    40 hour work weeks long as you meet basic requirements
    The pay is a little above min. wage
    Gives you good customer service experience

    Cons

    Inconsistencies when it comes to policy
    Mandatory work periods

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Collector

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCO Financial

    Pros

    I enjoyed the pizza bagels

    Cons

    Everything bit the pizza bagels suck here

    Advice to ManagementAdvice

    If you have worked there longer than five years, you probably need to move on as you were part of the problem

  9.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent in Pittsburgh, PA
    Former Employee - Agent in Pittsburgh, PA

    I worked at NCO Financial full-time (less than an year)

    Pros

    It's a paycheck. Helpful co-workers.

    Cons

    Pay terrible. Have to work a saturday a month

    Advice to ManagementAdvice

    Pay better

    No opinion of CEO
  10.  

    I was laid off from NCO due to consistent down sizing in the AZ office. In 2010 call centers were facing huge lay offs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at NCO Financial full-time (less than an year)

    Pros

    Great people, decent benefits, flexibility, pleasant atmosphere. Expect constant change, if you can handle that, then its a good environment for you.

    Cons

    Upper management was very Click-ish.

  11.  

    The Job is Ok if Your looking for temporary work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCO Financial

    Pros

    Great and fun people. Hire anyone who has common sense. Decent Base Pay
    Good incentives when they give them

    Cons

    Lay you off. All jobs seem temporary
    Not organized
    Department and Leads dont know whats going on

    Advice to ManagementAdvice

    Learn more about what company and how its run before you take the position and dont know what your doing

Work at NCO Financial? Share Your Experiences

NCO Financial

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.