NCQA Reviews

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3.0
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Recommend to a friend
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Margaret E. O'Kane
2 Ratings

5 Employee Reviews

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  1. Laid back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back and welcoming environment

    Cons

    Pay and promotions could be better

    Advice to Management

    None


  2. Helpful (3)

    Varies by department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCQA full-time (More than 10 years)

    Pros

    They try to be a Great Place to Work. There are good benefits, they organize fun activities for staff, there is a relaxation room (where you can nap, shower or breastfeed) and a lounge room (where you can sit or have informa meetings). The organization in general has flexible policy on work schedule. There are many colleagues who telecommute full time.

    Cons

    Some departments try to do too much with limited resources, therefore unable to maintain work life balance and create some stressed and unhappy employees.

    Advice to Management

    Look at variations in policies between departments.


  3. Good place to start a career, but limited growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Washington, DC
    Current Employee - Manager in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NCQA full-time (More than 5 years)

    Pros

    - Competitive pay - Excellent benefits - Strives to be a great place to work - Excellent facility

    Cons

    - Siloed departments leads to a lack of communication and multiple departments doing the same work - Not all departments respected/resourced equally - Not all employees rewarded equally - Some departments are overworked and stretched thin, while others are overstaffed - Manual processes and outdated tech badly need updating - Mild interest in acknowledging and solving above problems

    Advice to Management

    Acknowledge that NCQA is too siloed to operate smoothly as one company. Understand that some units are extremely overworked. Invest in employees' day-to-day happiness-- not just events and perks. Search for alternate business models-- accrediting health plans under current antiquated processes won't be tolerated forever.


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  5. Needs work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at NCQA full-time (More than 3 years)

    Pros

    Fast promotions depending on the dept you are in.

    Cons

    Slow promotions for the rest

    Advice to Management

    Standardize everything!


  6. It's getting better

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible schedules, managment trying to improve work environment

    Cons

    Heavy workload and stress, not many opprotunities for promotion

    Advice to Management

    Hire more people to help departments that serve all organization



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