NCR Reviews in Kitchener, ON Area

Pros

Work on very interesting technologies
Work with excellent, dedicated and knowledgeable people
Opportunity to travel to different countries and customers
Can see our products used by a wide range of people

Cons

Top level management only focussed on Atlanta
Cutting of employee support - headcount, benefits, perks
Building is old and dated and we need a location more suited to our work

Advice to Senior Management

Value employees not just in words but deeds
Focus more on value than cost

Pros

Great work/personal life balance policy
Colleagues are great and interpersonal relationships are good. Everybody that quits says its the people they will miss the most, but not the company...
Lots of web-based self-learning content available (because its free!), but few opportunities if they cost money
Some new projects with new technologies if you're lucky to be assigned to the right team, but most are legacy and pigeon-hole you once you learn too much

Cons

Focussed on short-term benefit decision-making at cost of long-term pain of those decisions. NCR always does it the cheap way, not the right way.
Upper management/leadership team weak leadership and direction. Very uncertain where company will invest their money from quarter to quarter ... tough to say how long you will have a job.
Employees expected to go the extra mile consistently, even though there is nowhere near enough resources, time or motivation. Your reward for going the extra mile is that it is expected of you every time. BTW, you won't get paid O/T to make the project a success even though it was the fault of some poor management decisions or outsourcing of development to India that should never have been. NCR is bullishly going forward with outsourcing to save money even though the real costs are actually more expensive and the quality is not as good.
All NCR does is cut, cut, cut costs, but only at the bottom, the top doesn't do the same. Salaries used to be average at best, now they are uncompetitive, going on the 3rd year without a raise or bonus, even though the company is making money which I think is good given other companies were losing money, but not the upper management "goal".
Not nearly enough staff for what is asked of the employees to deliver. Almost doomed from the start on every project. Morale has been very low for many years.

Advice to Senior Management

You're asking employees for feedback all the time, but not actioning the responses you're getting. A few key things need fixing that would raise morale enough to keep a skeleton staff: give us what we need to do a good job (enough employees, reasonable deadlines, support). Acknowledge our successes, don't beat us to death for misses, particularly if they are not in our control (oursourcing quality, unrealistic customer demands, etc.) Have a spine when negotiating with customers, don't let them walk all over you and then pass on the result of that to the underlings that have to complete the work. And fix the salary/bonus situation before you have no employees left.

Pros

My colleagues, flexibility in time, some work from home allowed.
I had great managers I worked for in the past, and great colleagues.

Cons

Recognition, management inertia, "don't make waves" attitude. Don't expect salary raise, or more than 1-2%/year at most (less than inflation rate anyhow).
Managers come and go, so I dealt with great managers but also had some very bad, and I never understood why would senior level management hire and then keep such people.
The late changes in performance assessment is based on "must rate 20% as bad or need improvement" which makes no sense and achieves a loss in the team spirit and people turning against eachother.

Advice to Senior Management

Don't get caught in politics, do what you know is better for the business, for the people.