NCR

  www.ncr.com
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NCR Reviews

Updated August 17, 2014
Updated August 17, 2014
885 Reviews

2.9
885 Reviews
Rating Trends

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NCR Chairman, President & CEO Bill Nuti
Bill Nuti
631 Ratings

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 35 reviews)

  • collaborative environment, good benefits, positive culture, competitive compensation (in 31 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 34 reviews)

  • Many employees have since left after being treated so poorly by upper management from Atlanta (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II  in  Atlanta, GA
    Current Employee - Software Engineer II in Atlanta, GA

    Pros

    Good environment, young nice people, interesting work, good management structure

    Cons

    outdated software and legacy code

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I have been with NCR for three years. I have found the work to be exciting and challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director  in  Atlanta, GA
    Current Employee - Senior Director in Atlanta, GA

    Pros

    Because the company is fast-paced, there is lots of opportunity if you are open to new things and want to learn. Additionally, the work is interesting as we impact customer transactions across multiple industries including banking, shopping and eating. I like the global nature of the company as you get to work with people across the world.

    Cons

    Like any company, especially larger ones, NCR struggles to simplify its processes and procedures. While NCR wants to be agile, it can sometimes be clunky making it difficult to get work done quickly. Agility is much simpler for smaller companies to achieve.

    Advice to ManagementAdvice

    We need to continue to keep our eye on long term goals instead of short term goals driven by quarterly results

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Identity Crisis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA

    Pros

    Compensation and benefits match the local market, remote work offered in some positions

    Cons

    130-year old hardware company trying to evolve into a software company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    I don't think it's getting better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Large company, Great people (most of them)...

    Cons

    I think the cost cutting is causing serious issues.

    Advice to ManagementAdvice

    Communication to the worker bees is critical. Innovation has fallen off and that's a bad thing if NCR wants to stay relevant.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Should promote research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Atlanta, GA
    Current Employee - Software Engineer in Atlanta, GA

    Pros

    - work with best in the biz
    - well organized teams
    - The best work life balance u can ever get !
     - learn a lot

    Cons

    - Should manage teams according too interests
    - work load should be divided evenly

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    mixed emotions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Engineer  in  Greensboro, NC
    Current Employee - Field Service Engineer in Greensboro, NC

    Pros

    fun job for low pay, good mileage comp, crazy parts ordering and inventory system impossible to keep track of.

    Cons

    The pay is low/average for what you do, the company should really consider a full time parts inventory person in each area, the average tech does not have time to do this too.

    Negative Outlook
    No opinion of CEO
  8.  

    A good way to get your foot in the door.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer (II)  in  Maitland, FL
    Current Employee - Customer Engineer (II) in Maitland, FL

    Pros

    Great opportunities and benefits, plenty of options for employee growth through a variety of fields. The work is challenging and learning resources for thousands of subjects are readily available. Employees are often wanting to learn about anything and everything. Global market allows for transfer and travel.

    Cons

    Much of training is webinar based learning. Middle and upper management make business decisions based on hard finances that do not include processes for long term outlooks for customers or employees. Job security is poor in most sectors, save for sales. On call at all times. Procedures or training for transitioning software or departments is almost non-existent. High expectations with low man power and high employee utilization (all front line labor works overtime). Slow software development with major bugs and unstable market releases.

    Advice to ManagementAdvice

    Stop using in-terms to try to boost employee morale. Employees see through baseless pep talks and monthly "messages" when the managers and CEO speak about empty purposes like "changing the game".

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Eng  in  Huntington Beach, CA
    Former Employee - Quality Eng in Huntington Beach, CA

    Pros

    Salary and benefits is good

    Cons

    Culture not very positive to employees.

    Advice to ManagementAdvice

    Concerned with employee problems and need to get inputs about working conditions of employees

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Upper Management Disconnection

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer Team Leader  in  Duluth, GA
    Current Employee - Software Engineer Team Leader in Duluth, GA

    Pros

    Easy going environment. NCR workers are awesome and they make NCR unique.

    Cons

    Huge disconnections between upper management and operations

    Advice to ManagementAdvice

    Talk and listen to your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Many opportunities to grown inside the Company

    Cons

    Constantly problems with management...poor actitud

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