NCR Reviews

Pros

Pay is fair. There is room for advancement in a "young" manufacturing environment. The facility is growing the compentencies and bringing in new business so the facility can improve its overall productivity. It is nice to work in a place where the plant is nice along with the people.

Cons

Communication could be better at the local level. Since the manufacturing operations are young there are still plenty of opportunities for improvement especially communication.

Advice to Senior Management

Better communication at the local level about visits, major project affecting facilities, and general knowledge. Additionally it would be nice to have better support from areas such as design such as a design engineering liaison at each factory. Processes and support from "corporate" to the manufacturing facilities is inconsistent and full of waste (time).

Pros

work environment is very good

Cons

talent retention is missing, payscale is low

Advice to Senior Management

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Pros

Global company, decent benefits, great mid managements and a variety of job opportunities. B2B business with long history and prestige.

Cons

Stock price that does not move, And the company has gone from being the Jewel of Dayton to one of many in Atlanta.

Advice to Senior Management

Just because you came from teh outside, it was not OK to destroy the cuslture built over a 100 years.

Pros

get along well with fellows CE's, and like this "type" of work.

Cons

We have shift changes midweek and week to week, the company has no regaurds for the CE's personal life, the pay is low, benefits are not good. We have employees jumping ship daily. If you are seeking a job in this field you should bypass NCR, don't get any time invested. Training is terrible, management has no problem sending employees on equipment they have never seen before.

Advice to Senior Management

Spread the wealth; offer more money you may get better people applying for positions. Grow by increasing the services, not by cutting them.

Pros

Because it is a large scale global organization.

Cons

Lack of leadership at Morristown location.

Advice to Senior Management

Invest in processes

Pros

The people I worked with were amazing and I still consider them friends. The compensation was on the high end of the scale when compared to similar positions at other companies. Great vacation and benefits package. Decent facitlity.

Cons

Senior Management does a poor job relaying important information regarding important decisions. This causes employees to distrust them. Middle managers are hit or miss. Some managers are located in Europe which causes a lack of supervision which leads to bad habits.

Advice to Senior Management

Be more transparent and invest in your competetive advantage, your employees. Employees are often skeptical of your leadership ability due to lack of transparency.

Pros

Good supportive middle management, good company to start

Cons

Higher Management politics affecting morale

Advice to Senior Management

Listen to your employee

Pros

Great Pay, Pretty good benifits as Health Plans are ok and Vacation time given is good. Great managment. Great job for someone who prefers to work without much supervison.

Cons

Unsure of how to work way up "Company Ladder"

Advice to Senior Management

I think all employees should be advised as how to apply for promotions, as it seems the only way is through coperate website, and there is no way of telling what promotions you may be eligable for.

Pros

Pay and benefits were okay. Working from home made it easier.

Cons

Worst management team I've ever experienced. CEs in the service organization know how to cheat the system to get away with doing nothing day after day. Managers constantly shuffling schedules around to avoid paying overtime - have no respect for employees personal lives. Sales staff who promise customers services that can't be provided due to lack of staffing in service org. Managers work off of a piece of paper instead of actually managing people. Constantly being told improvements were coming and they never came - things only got worse. Customer ratings and employee ratings were abysmal yet nothing was done to improve on those issues.

Advice to Senior Management

Management needs to start backing up what they promise. You're driving your CEs into the ground by forcing them to work 60 house a week. Stop with the worthless "management development" of middle managers and start focusing on lower management skills. Listen to your employees about how to fix your own problems.

Pros

Resources of a large corporation, respect attributed to a market leader and entity that has been in business for over 100 years.

Cons

During the absorption of acquisitions into the NCR brand, management was coordinating poorly, overscaling their workforce, setting arbitrary goals with no available resources or means to achieve them.

Advice to Senior Management

Create a scalable model for new business divisions that doesn't require a RIF at the every turn, you're creating giant liabilities and treating people very unfairly.