NCR

  www.ncr.com
  www.ncr.com

NCR Reviews

Updated November 25, 2014
Updated November 25, 2014
927 Reviews
3.0
927 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCR Chairman, President & CEO Bill Nuti
Bill Nuti
642 Ratings

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 43 reviews)

  • Great option for female employers as there are work from home options (in 16 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 42 reviews)

  • No Work Life Balance - Working from home is actually discouraged, and frowned upon (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Sad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manufacturing Associate in Morristown, TN
    Current Employee - Manufacturing Associate in Morristown, TN

    I have been working at NCR full-time (more than 8 years)

    Pros

    Good pay good vacation time

    Cons

    Bad benefits bad management no incentives at all

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Decent starting job, but don't stay around too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    I have been working at NCR full-time (more than 10 years)

    Pros

    Nice people to work with. It's a good place for recent college graduates to find a starting job and learn to work in a corporate environment.

    Cons

    Low morale, very little chance of advancement. The bonus plan is a joke, designed to miss the mark so they don't have to pay it. For a single employee, the cost for medical insurance is $3090 a year, but starting in 2016 if you don't meet your Biometric screening numbers they will take an ADDITIONAL $1,950 out of your paycheck. The intent of course is to so rid themselves of older workers, overweight people, etc. My advice is to view this company as a place to hang your hat for a short period of time, but keep looking for something better because it surely is out there.

    Advice to ManagementAdvice

    Take care of your people, and they will take care of you.

    Neutral Outlook
    No opinion of CEO
  3.  

    Very good company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Quality Analyst in Alpharetta, GA
    Current Employee - Software Quality Analyst in Alpharetta, GA

    I have been working at NCR as a contractor (less than an year)

    Pros

    Good training and leadership, great company for personal growth.

    Cons

    No bonuses, hard to find a permanent job.

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  5.  

    Smart people, market leading products. Has a chance to be more agile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Alpharetta, GA
    Current Employee - Product Manager in Alpharetta, GA

    I have been working at NCR full-time (more than an year)

    Pros

    Very smart people, generous time-off. Needless to say a company this size has more than enough resources to carry out projects. Office space is comfortable, great location. I would recommend the company to people who are used to the "big company" feel, however, not for you if you value a more start-up feel.

    Cons

    Very bottom-line driven. Leadership has a chance to be more product oriented. Projects underway are not generally best for product but best for bottom line. Not enough training for new employees. It feels the company is having a hard time in transitioning from a services company to a product company. This change needs to come from the top down and C-level management feels very old school.

    Advice to ManagementAdvice

    While financial performance is important, being product-oriented is more important.
    The environment is very normal for a company this size (which is ok if that's your ticket) but technology jobs must have a more start-up feel to get the best out of employees.

    Recommends
    No opinion of CEO
  6.  

    Generally Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer II in Tampa, FL
    Current Employee - Customer Engineer II in Tampa, FL

    I have been working at NCR full-time (more than 5 years)

    Pros

    Co-workers at the CE level are great. Satisfaction of fixing customers problems and their appreciation of it.
    Constantly learning about new equipment and technologies.

    Cons

    Little to no appreciation from NCR management for your efforts. Frequent schedule changes with no regard for personal life. After a few years pay levels out with minimal if any raise, no bonus's or profit sharing for CE level employees. Constant barrage of emails with reports on how you not doing enough which is driving morale lower by the month.

    Advice to ManagementAdvice

    You call the CE the face of NCR because we interact directly with your customers every day, certainly you must be aware our low morale can be perceived by the customer. Stop talking about our low morale and actually DO something about it. Sharing the massive profits you make might be a good suggestion.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Not a technicians Dream-job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Engineer II in Phoenix, AZ
    Former Employee - Customer Engineer II in Phoenix, AZ

    I worked at NCR full-time (more than 3 years)

    Pros

    Good infrastructure for educating their employees on exactly what is expected of them.

    Cons

    They keep cutting benefits/salaries in order to make their bottom line. Its been my experience that when a company takes what little the employees actually get to ensure their CEO's get their Bonus's, that said companies will never stop. NCR was no exception to this. They are trying to pay their technicians as little as possible for a service that entails a high amount of risk, time, and accountability. (Repairing ATM's)

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Cultural Issues Since Recent Acqusitions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Director in Alpharetta, GA
    Current Employee - Finance Director in Alpharetta, GA

    I have been working at NCR full-time (more than 8 years)

    Pros

    NCR continues to be a great place for those with talent and work ethic to advance in their careers and climb the ladder...there is plenty of work to go around. The skills you will gain here will leverage to other companies.

    Cons

    Since recent acquisitions, culture is at its lowest. Senior leadership keeps the businesses working long hours, generating a lot of answers that are not helping solve the root problems. In general, the company is spinning its wheels without any progress. Work is no longer somewhere you go, but something you do...constantly.

    Advice to ManagementAdvice

    Set real expectations for the business and see how things improve. Motivation through stress or activity is not sustainable long term.

    Recommends
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Top heavy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR full-time

    Pros

    Excellent compensation for upper management in terms of bonuses and salary.

    Cons

    Terrible pay for anyone not upper management.
    Expect more than 40 hours a week with little to no compensation, including occasional weekends.
    Casual culture promotes laziness and lack of accountability.
    Every employee has a constant fear of termination.

    Advice to ManagementAdvice

    If your company is built on the backs of warehouse workers and key-mashers, pay them like you value them. There are no distinctions between valuable employees and meat sacks.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Engineer in Indianapolis, IN
    Former Employee - Customer Engineer in Indianapolis, IN

    I worked at NCR full-time (more than an year)

    Pros

    The training for the position I had was beyond any I've ever experienced. Benefits were also quite good.

    Cons

    In my position you had to manage your time very carefully and prioritize. You are for the most part on your own.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It's okay for the most part.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Consultant in Duluth, GA
    Current Employee - Support Consultant in Duluth, GA

    I have been working at NCR full-time (more than 3 years)

    Pros

    Depending on your manager, flexibility in schedule. Lots of time off.

    Cons

    Managers have the power to keep you from moving to other positions. It's amazing how anything gets done because of bad coordination between departments. The culture varies from department to department and LOB to LOB. It's like several companies in one. Be prepared to work long hours.

    Advice to ManagementAdvice

    Talk to the people doing the daily on the ground work. Decisions are made that don't take the daily workload and problems into account.

    Recommends
    Neutral Outlook
    No opinion of CEO

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