NCR Reviews

Updated March 27, 2015
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  1. 2 people found this helpful

    I was under paid and overworked as an engineer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Columbus, GA
    Current Employee - Engineer in Columbus, GA

    I have been working at NCR full-time (more than a year)

    Pros

    The company has a decent benefits package and when they aren't scrambling to fluff up their numbers the hours are good.

    Cons

    We always worked 10-12 hr shifts when they were pushing for more numbers. As a salary person you weren't or are not paid for all the extra time. The hourly workers made plenty of over time though. As a salary worker your paid for your forty hours then have to work anywhere from from an extra ten to an extra thirty with ZERO compensation.

    Advice to ManagementAdvice

    Need to learn to compensate the overworked salary employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful

    It's easy to get people to like you, but stay below the radar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Duluth, GA
    Former Employee - Software Engineer in Duluth, GA

    I worked at NCR full-time

    Pros

    For the most part, the environment is very relaxed. Flex time was a big plus. It was possible to work from home at least once a week. Management didn't complain if a lunch break or personal appointment took more than an hour.

    Cons

    The company is self-insured, so premiums, deductibles, and co-pays are all very high. 401k matching is extremely low, and it was moved to the end of the year as on bulk match. You do not get the match throughout the year. Even though the company claims to follow agile methodologies, there are many people and divisions that still follow very old and entrenched processes and culture. Many of them fear change and will complain about you to management. Bonuses are rarely even close to 100%, and it starts at the top based on promises to shareholders. It only gets worse from there.

    Advice to ManagementAdvice

    Listen to the employees that you know are intelligent. Fix the compensation and perks structure. Pay close attention to all levels of leadership and take notice of the ones that are really responsible for poor performance. Much of what goes wrong with the company is due to managerial orders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful

    Yet Another Year with No Bonus; Cost Control Mentality makes working at NCR miserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Manager in Duluth, GA
    Current Employee - Business Manager in Duluth, GA

    I have been working at NCR full-time (more than 3 years)

    Pros

    Interesting company; highly capable middle management

    Cons

    NCR offers bonuses (targeted as a % of base pay) based on company performance. However, bonuses are rarely paid due to the company's poor performance. Even in profitable years, senior management finds excuses to cut bonuses in order to save money. Everything at NCR is about cost control and cost cutting. Understaffing is more severe than at any company I've ever worked for. Duluth headquarters are overcrowded with practically no amenities. Everything possible (IT support, bookkeeping) is outsourced overseas, making employees' daily lives very difficult. Training is next to non-existent, save for a few online training programs. HR follows a "low touch" model, i.e. no live HR for employees to consult with -- if you have HR questions or problems, you're expected to solve it yourself by navigating the internal HR "self help" website. In general, if NCR can cut something out of the budget, they will -- regardless of the impact on employees.

    Advice to ManagementAdvice

    If you want to be perceived a a genuine, cutting-edge tech company, you can't skip bonuses and you can't base your entire business model on driving every penny of excess cost out of the company. Employees will just go elsewhere.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    Outdated Work Culture and Balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Omaha, NE
    Current Employee - Senior Developer in Omaha, NE

    I have been working at NCR full-time (more than 3 years)

    Pros

    Good Programmers.
    Good for Beginners.
    Good for people who just follows.

    Cons

    Zero Work-Life Balance. Expect resource to work for 20 Hrs. Threaten the resources otherwise.
    Buggy Products. Poor Quality Assurance.
    Poor Direction from Management and No Respect to the Programmers.
    Poor Planning, Poor Execution of Development.
    Disconnect with Outside world Technology.
    Worst Politics and Influences
    Outdated Technologies
    No formal processes
    ...

    Advice to ManagementAdvice

    Respect Resource's Life and Stop begging for more hours for free of cost.

    Doesn't Recommend
    Negative Outlook
  6. Could be a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    I have been working at NCR

    Pros

    Pay and insurance, location.

    Cons

    Closing the Duluth office.Management do not try to understand how things work. They just make decisions off the money they making or not making.

    Advice to ManagementAdvice

    Come off your high horse and learn how certain departments work before making decisions for the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 5 people found this helpful

    Solid company ,dysfunctional management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR full-time (more than 8 years)

    Pros

    Service, technology leader, potential for greatness.

    Cons

    Poor work life balance, schizophrenic management.

    Advice to ManagementAdvice

    Stop making the same mistakes over and over. Learn from past changes, in plan and philosophy.
    Every few years major changes cause dysfunction and chaos throughout the organization.
    This stems from a lack of understanding of the actual business and the components involved by upper management.
    Key employees with decades of institutional knowledge are discarded routinely in order to replace them with inexperienced "cheaper" labor.
    This shift to inexperienced employees inevitably causes costly mistakes, additional expenditures, and an overall loss compared to retaining experienced valuable talent.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful

    Transformational Company with Courgeous and Curious Leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR

    Pros

    Become part of the re-invention of a global 100+ year old company building more innovative customer focused technology.
    Global presence with great people!
    Ability to work in a variety of roles.
    Ever changing company with organic and acquisition growth. Growing companies create positive energy and motivation!
    I have personally had great experiences working with Executive Leaders at the upper levels and am happy with my current boss.
    Strong culture and active engagement in continue to grow and develop this within all of NCR globally.
    Flexible work environment - ability to work from home, when needed (in most areas)
    Help make everyday easier for your customers!
    Continued challenges and learnings for your professional growth.
    Increasing focus / relationship with key Georgia Universities as we work our move to Mid-town in the upcoming years.
    Abilty to purchase company stock at a discount.

    Cons

    May need patience to find the right next role within career path. (Not a personal issue, but true for some).
    Bonus could be stronger with a focus on company, team and individual contributions - (currently company goals must be met to fund).

    Advice to ManagementAdvice

    Continue to allow the stars to grow into new roles.
    Remember to coach and sponsor those impacting NCR in positive ways.
    Continue to understand what millenials and multi-generations are looking for in an employer.
    Be part of building the culture (it starts at the top) of an employer of choice!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 11 people found this helpful

    A great company with huge potential who currently is missing true leaders to get them there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR full-time (more than 10 years)

    Pros

    - Ease of moving into other areas of company to learn new functions and skills
    - Good benefits although they have been scaled down over the past couple of years
    - Slightly lower than industry compensation but still acceptable
    - Job security
    - Majority of associates are hard working and very knowledgeable

    Cons

    - Standards are to work between 50 and 60 hours a week
    - Bonus packages rarely are paid out
    - Conflicting organizational objectives do not drive cross-functional teaming
    - Lack of focus on key initiatives through to full execution; Shiny object syndrome
    - Everything is over-planned and over-discussed

    Advice to ManagementAdvice

    Focus on your people - they are your biggest asset! Ensure that management truly has time to "manage" employees and are not overly burdened with ancillary tasks themselves. Focus on a few specific strategic themes for improvement initiatives and rally the troops around them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful

    The best day ever was the day I was laid off!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Engineer II in Fresno, CA
    Former Employee - Customer Engineer II in Fresno, CA

    I worked at NCR

    Pros

    0,none,zilch. Not even the company car. Last year NCR tried and failed (thankfully) to charge all technicians for using the company car we were forced to.

    Cons

    Every nightmare you can imagine in the corporate world exists here. Constant policy and management changes will have you doing mental donuts. Absolutely no work/life balance or reasonable pay. Constant harassment from your Territory Manager of the quarter. Seriously, no joke, 15 Territory Managers in under 5 years. No concern for employees, customers whatsoever. All about the Sales and profit for upper Management and shareholders. This in the end, will catch up to them.

    Advice to ManagementAdvice

    When I offered adviadvice, it fell on deaf,self centered, inconsiderate ears. Not even going to bother.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful

    Do not work for NCR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Columbus, GA
    Current Employee - Product Manager in Columbus, GA

    I have been working at NCR full-time (more than a year)

    Pros

    You will have a job, but everybody is very unhappy and promotions are given in a buddy buddy system.

    Cons

    Awful work environment, not only that but it is ranked among the top WORSE companies to work for in the United States. Google it.

    Advice to ManagementAdvice

    How can you have managers ask the employees to do things when they don't even know how to do it themselves? Horrible leaders and very hostile work environment

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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