NCR Reviews

Updated April 26, 2015
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  1. Helpful (1)

    Management no longer cares about its customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Engineer II in Chicago, IL
    Former Employee - Customer Engineer II in Chicago, IL

    I worked at NCR

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You get a company car with a gas card for work use only.
    Supplied with or reimbursed for all the tools you need to do your job.
    Some of the managers are competent and really do care about their staff.
    Most of the customers are nice and appreciate your work.

    Cons

    Has outsourced most of their support so you are lucky if they speak English.
    Parts availability is poor and quality is worse.
    Dispatching of work assignments is terrible, went to computerized dispatching that does not work but is cheaper.
    Managers don't care if the broken machine is fixed as long as you close the work order.
    Reduced staffing in most departments to less than is required to properly service the customers.
    Training is no longer encouraged or in some cases even allowed.

    Advice to Management

    Treat your employees like human beings and they will not all quite.
    Don't blame your staff for not doing their job when you won't give them the parts, training, support or time to do it.
    Saving pennies in the wrong places will cost you dollars and customers in the long run.

  2. Helpful (2)

    Company shows absolutely no concern for the true worker bees...only concerned with it's bottom line.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR

    Pros

    Only pro is a steady pay check...

    Cons

    Awful pay for the amount of work and expectations placed on employees.

  3. Helpful (3)

    Good people stuck working for bad managers equals going no place.. ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Duluth, GA
    Former Employee - Senior Manager in Duluth, GA

    I worked at NCR full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Some of the nicest people you will ever meet are stuck working for NCR ITS.. Senior management is not so nice.

    Cons

    No internal growth so job your hired at will be the job you retire at....
    Cronyism is only thing that matters... Talent and skills make you threat so hide your ability... stay small and don't ask for anything.. your set for life. Doing the same job day in and day out.. forever.

    Advice to Management

    If your direct reports only smile and nod in general agreement with you.. you don't need them. You need fresh ideas and employees with pride and gutts enough to do the right thing day in and day out. Hire, promote and retain people who have skills.AND work ethics. No work from home allowed because company mindset is that anything that can be done from home can be done from a third world country... Not good.

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  5. Big Data Engineer Intern

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR

    Pros

    It has a great work environment. The people there are very helpful and nice. I gained a lot of knowledge and learned new skills as an intern.

    Cons

    The approval process moves a little slow

  6. Helpful (3)

    Has no idea what they're doing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Duluth, GA
    Current Employee - Operations in Duluth, GA

    I have been working at NCR full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can be completely ineffective at your job and still get promoted.

    Cons

    There's too many to list. They have 'reductions in force' and eliminate great people only to have to turn around and rehire for the exact same position because they shot themselves in the foot. They have enormous talent pools to choose from and yet they promote from within based on friendly relationships rather than experience and consequently have completely inept people running systems and holding high positions. I myself didn't receive a bonus for two years based on the financial performance of another team that I wasn't even a part of! I wasn't even quota carrying or customer facing!

    Advice to Management

    You are so scared to change and grow that you are completely blind to what is holding you back. You make these massive changes that have no positive impact because you have pigeonholed yourself into thinking only one way and everyone has a 'not my problem' attitude. The entire atmosphere is negative and you screw people out of bonuses they've earned.

  7. Helpful (8)

    Worst company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    I have been working at NCR full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I don't have anything good to say about this company, everything I have experienced makes this the worst company to work for in my eyes.

    Cons

    Very poor leadership, only care about people that graduated from ga tech, most people in positions they shouldn't be - management focuses on intimidation, or just plain ignore subordinates. Time lines are ignored, no one cares about their job. Most poorly ran, unorganized company I have every experienced.

    Advice to Management

    Not at people that are good at their job should be managers. Promote people that can lead the company, and then resign so the new leaders can change it.

  8. Helpful (1)

    Great group of people on the line.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partner
    Former Employee - Partner

    I worked at NCR full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed office culture with casual dress and cubicle style spaces makes for a great team collaboration effort. Some of the best people you will ever meet. Everyone works hard to get the project completed on time and on budget. Plenty of work and lots of rework

    Cons

    Sales has no clue what they are selling or the impact of what they have "sold" has on the organization. Management does not care about the line, only the number If the number is not right expect cuts in personnel. No root cause analysis is ever performed it's just slash and burn.

    Advice to Management

    Senior Management has no clue what is going on at the line level. Everything is managed for the street. There is a slash and burn quick fix for the numbers mentality throughout the company. If left unchecked the real talent will depart in droves.l

  9. Helpful (5)

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Engineer in Chesapeake, VA
    Former Employee - Customer Engineer in Chesapeake, VA

    I worked at NCR full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The benefits are good and pay is ok.

    Cons

    Long hours, mandatory overtime is forced on employees.

    Advice to Management

    Relax the micro management.

  10. Hardware Engineer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at NCR as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was a wonderful year . I gain a lot of new techniques and skills.

    Cons

    Leadership training is not part of the program

  11. Network Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR full-time (Less than a year)

    Pros

    Great environment, plenty of opportunities for growth and professional development.

    Cons

    Sometimes the approval processes tend to be really slow developing.

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