NCS Pearson Reviews

Updated April 25, 2015
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  1. Helpful (1)

    Scorer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCS Pearson

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Talk to the staff with any questions. Very competitive wages especially for scoring projects on a temporary basis.

    Cons

    Some of the rubrics don't match up to the anchor papers that you were given for training. Sometimes the scoring habits can change depending on what the project is.

    Advice to Management

    Communicate more to your staff!

  2. Helpful (3)

    Awesome for Retirees

    • Work/Life Balance
    Current Employee - Test Scorer
    Current Employee - Test Scorer

    I have been working at NCS Pearson (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work based on skill and not how you socialize. Everyone is treated equally well. Management is more than fair and you get to meet very interesting folks. All work, standards, and guidelines are spelled out clearly. Very accommodating work environment for those needing a safe place to work.

    Cons

    Seasonal work, always a guessing game as to the amount of work available for planning out your year.

  3. Growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Analyst in Austin, TX
    Current Employee - Business Development Analyst in Austin, TX

    I have been working at NCS Pearson full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Good people, worthy goals. Employees are truly committed to education and to students' success. Working hard to transform best practices in curriculum and assessment from traditional delivery methods to new approaches that take advantage of digital capabilities.

    Cons

    Reorg is hell. I'm witnessing mature work groups that are characterized by long-term, excellent performance and camraderie undergo wrenching changes as they're assimilated into larger groups. They've lost their identity. New processes are still "buggy". There is a drastic disconnect between upper management and those who work directly with our customers in customer service. They had a heritage of outstanding communication with customers, and this is severely damaged by present disruption in processes.

    Advice to Management

    You'd better talk to people on the line with customers. And make it clear, first, that there will be NO negative ramifications of their being honest. Somewhere, between those on the line and those UP the line, communication is being radically distorted. Toto, we're not in Kansas anymore, and we have no ruby slippers.

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  5. Best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCS Pearson

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work balance, career path,personal growth,flexible hours

    Cons

    None.absolutely good company. I recommend this company

  6. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator in Iowa City, IA
    Current Employee - Project Coordinator in Iowa City, IA

    I have been working at NCS Pearson

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Always opportunities to learn. Lots of career opportunities.

    Cons

    Management doesn't always convey messages to employees.

  7. scorer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Scorer in Mesa, AZ
    Former Employee - Scorer in Mesa, AZ

    I worked at NCS Pearson

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    like the projects and length of projects

    Cons

    temporary contract work that can only be done by doing home scoring

  8. Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lawrence, KS
    Former Employee - Customer Service Representative in Lawrence, KS

    I worked at NCS Pearson

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Pays well. Seems to always be hiring.

    Cons

    Terrible these people just need bodies to fill chairs

  9. Helpful (1)

    Academic Consultant at Pearson

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCS Pearson

    Pros

    Good benefits and decent salary.
    Nice offices and people environment.
    Satisfactory support for employees to perform their duties.

    Cons

    Much micromanagement makes professionals feel not valued.
    Salary increases lower than inflation.
    Bonus is performance evaluation related but the criteria under which personnel is evaluated in unclear at best.

  10. Helpful (4)

    Great company and easy work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Seasonal Scoring Position in Tucson, AZ
    Current Contractor - Seasonal Scoring Position in Tucson, AZ

    I have been working at NCS Pearson as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Performance based pay
    -Interesting work made the hours go by quickly
    -Great atmosphere and everyone was very friendly

    Cons

    -Quality feedback about performance was only received at the end of employment term
    -Extended sitting periods might be uncomfortable for some

    Advice to Management

    As far as performance based pay is concerned, some people were recording obscene amounts of scores/hour and it seems highly unlikely that they were scoring accurately. The material was usually several paragraphs long and required more than a glance to score it. Maybe set a cap on the scores/hour to make people slow down so that the students papers are not glanced over and that everyone is given the same opportunity to receive a fair score.

  11. Wonderful company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCS Pearson

    Pros

    Have been with Pearson for 7 yrs, I've grown with them and have enjoyed the work.

    Cons

    No real cons that I've encountered.

    Advice to Management

    Communication is good, keep it up.

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