NCsoft Reviews

Updated January 30, 2015
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Employee Reviews

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  1. 8 people found this helpful

    A bad thing that's getting worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at NCsoft

    Pros

    Casual atmosphere. Remodel of the Austin, TX offices.

    Cons

    Many of the major groups in NCsoft West (Operations, Billing Software, Web Development) are experiencing downsizing while those jobs are being returned to Seoul. After 3 or 4 changes of senior management in 5 years, it seems as though the folks in Seoul HQ are done with almost everything to do with North America/European offices. I'm not sure I would even consider the folks that are not losing their jobs "lucky" in any aspect.

    Advice to ManagementAdvice

    Stop think that you are fooling people by holding back information. Everyone knew the layoffs were coming. Everyone knew about the leadership transitions. Have more all-hands meetings like the old days, including P&L.

    Doesn't Recommend
    Disapproves of CEO
  2. 4 people found this helpful

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at NCsoft

    Pros

    Some good people work there.

    Cons

    Circling the drain pretty quickly. Danger.

    Doesn't Recommend
    Disapproves of CEO
  3. 6 people found this helpful

    Organized chaos, consistently shifting leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Publishing Group in Seattle, WA
    Current Employee - Publishing Group in Seattle, WA

    I have been working at NCsoft

    Pros

    View of city. Not many people out to get one another, friendly culture. I have heard bonuses happen but yet to receive.

    Cons

    Lack of direction, constantly changing direction. Erratic and uninformed decision making. Huge accountability in some groups while none in others. Dissent between geographic locations resultos in feeling that nobody is really succeeding. Everyone is pretty much waiting for Guild Wars to ship and then they are out.

    Advice to ManagementAdvice

    Listen to your people, let them drive the business and manage up. You are there to keep it funded. If you are ineffective, leave.

    Doesn't Recommend
    No opinion of CEO
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  5. 4 people found this helpful

    Draining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at NCsoft

    Pros

    Plenty of work to do

    Cons

    Total chaos in every direction

    Doesn't Recommend
    Disapproves of CEO
  6. 6 people found this helpful

    Terrible environment, unorganized, lack of leadership and absolutely no support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Seattle, WA
    Former Employee - Manager in Seattle, WA

    I worked at NCsoft

    Pros

    The only reason was the location of the office, downtown Seattle.

    Cons

    There is not enough words to explain how terrible this place is. There were people who would last one day, on average employees would leave every 3 months, just enough time to realize how messed-up the company was. No leadership, complete chaos caused by the HQ and the lack of professionalism in the Seattle office. I could not wish this company to my enemy. The joke at the end of every week was how many emails we would get from HR informing us that people were leaving (though usually, HR would send an email per exec. request 3-4 weeks after the employees had left). The exec. team tries to hide everything. Employees are treated like idiots. No support, no recognition, no raise.

    Advice to ManagementAdvice

    Shut down this mess and at least do yourself a favor...or go through a total revamp.

    Doesn't Recommend
  7. 3 people found this helpful

    This company has peaked, and is on its way down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer in Austin, TX
    Former Employee - Software Engineer in Austin, TX

    I worked at NCsoft

    Pros

    It's a great start in the game industry, and if they happen to make a game you love, it could be worth it to work there.

    Cons

    Company direction changes with the wind, and directives from above are rarely followed by the support (budget, manpower, etc.) to actually follow them.

    Advice to ManagementAdvice

    Analyze the way the MMO marketplace is today, not the way it was ten years ago. Trying to do the same things you did ten years ago to be successful - that stopped working a few years ago - is not the path to success.

    Disapproves of CEO
  8. 2 people found this helpful

    Almost like a real job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Developer in Austin, TX
    Former Employee - Developer in Austin, TX

    I worked at NCsoft

    Pros

    If you're mediocre and are looking for a place to just dog it, maybe punch the clock? This is the place for you. Also, if you speak Korean you can write your own check.

    It is a good place to be in QA or CS, though. Those departments are pretty solid.

    25 cent sodas and snacks.

    Cons

    Hmm, let's see. Stability is poor, absolutely no coordination between Korean management and US management, weak strategic vision, poor portfolio, weak creative development, terrible marketing, etc.

    Advice to ManagementAdvice

    Hire talented people and get out of their way. It would be easier to execute on your vision if people knew what it was, and it didn't change every other month.

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful

    Wonderful worker bees, confused upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX

    I have been working at NCsoft

    Pros

    Lots of wonderful peers to work with and great opportunities to learn and work with interesting technologies.

    Cons

    Upper management seems unsure of what they want to do and repeatedly change direction. Each occurrence kills morale and reduces confidence in the company as a whole.

    Advice to ManagementAdvice

    Stop chasing the trends, focus on the future.

    Disapproves of CEO
  10. 4 people found this helpful

    Used to be a good place to work, now not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Designer in Austin, TX
    Current Employee - Designer in Austin, TX

    I have been working at NCsoft

    Pros

    Working in Austin, competitive salaries, often good opportunities for career advancement, company generally tends to do the right thing for its employees (layoffs postponed as long as possible so that people can find positions elsewhere)

    Cons

    Rapid changes in direction from management, lack of focus, many burnouts especially in high-ranking positions, currently great deal of uncertainty due to high profile failure (Tabula Rasa). The Austin location especially is having serious morale issues.

    Advice to ManagementAdvice

    Find a focus and stick to it, the whiplash is getting old. Politics between divisions is also getting more than a little old.

    Disapproves of CEO
  11. 3 people found this helpful

    Good people and teams, confusing corporate direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX

    I have been working at NCsoft

    Pros

    Development teams are given a fair amount of autonomy to create the game they want to make.

    The company was willing to take risks on some technologies and ideas.

    They are the leading MMO developer in the world with many titles under their belt, they have the experience to create some fairly polished MMOs and to support them.

    Cons

    Senior management and corporate direction comes down without any feedback from the development teams whose fates are being decided.

    Coordination amongst various development teams and knowledge sharing is not practiced, reinventing the wheel happens alot.

    The lack of follow through on some project ideas and letting projects die creates frustrated employees.

    Advice to ManagementAdvice

    More transparency in the decisions that are being made and the direction the company is going in, from highest level to lowest level.

    Disapproves of CEO

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