NCsoft Reviews

Updated July 27, 2015
77 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

77 Employee Reviews

Sort: Popular Rating Date
  1. Mostly Good Workers, Mostly Mediocre Managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCsoft

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Virtually everyone is a professional, with some who are really outstanding. Nearly every team is focused and works like a well-oiled machine - when they get the proper support.

    Cons

    Management tends to be riddled with some people who really should be better at managing people. The turnover rate is really high - between periodic layoffs and skilled workers just getting better offers from somewhere else.

    Advice to Management

    Take a hard look at where you're losing workers to other companies, and then look at the people managing those workers. Chances are, you'll find someone who isn't good at managing people, and may actually be driving good workers away.


  2. Helpful (2)

    Extremely poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shared Services in Seattle, WA
    Former Employee - Shared Services in Seattle, WA

    I worked at NCsoft full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Lots of dedicated employees. These people work hard to ensure the games run successfully.

    Cons

    Experienced 2 layoffs in the past year and are expecting to shut down Seattle office shortly. Management is extremely poor. No communication. No direction or focus.

    Advice to Management

    Try communicating anything to employees.


  3. Helpful (2)

    Great people but no leadership, no direction and doesn't understand Western values.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at NCsoft full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great western studios and games with great potential. The people I worked with were great and despite the negative company culture we really enjoyed working together and tried to do the best we could with what we had.

    Cons

    Lack of western leadership and no long term strategy or planning make this company a frustrating place to work. They can't seem to keep any executive leadership in the West and have no idea what their doing. It seems that as a publisher they have no long term potential and will rely on the individual studios to find their own way.

    Advice to Management

    Establish a leadership team in the west that you trust and then leave them alone to rebuild. Recognize that what works in Korea may not work in the west and if you're serious about success in a western market you need to rely on industry veterans that better understand what works here.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. US offices are depressing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at NCsoft full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Gain some entry level experience into the gaming industry. You get to work on some great products...not ones that were created by your own offices but those created by the Korean office.

    Cons

    Our Christmas bonus one year was a copy of the game we'd worked on. Just 1. Management of the Seattle office was abysmal. Dealt with an extremely nepotistic manager who wouldn't promote anyone until they'd all left and he could promote his relative. Not that she was bad, just that she didn't have the experience that others did until they all left. Pay was not competitive. NCsoft West was a total mess run by incompetence and apathy.

    Advice to Management

    You don't need to be wasting your money on a downtown Seattle office. Most of those employees are useless...you could probably hire a few English fluent folk out of HQ and do an equivalent job.


  6. This company attracts good people and great talent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Production Manager in Austin, TX
    Former Employee - Art Production Manager in Austin, TX

    I worked at NCsoft full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They provide good benefits and progressive policies like offering health coverage for domestic partners. They also allow individual teams to have a lot of autonomy, which is risky but great if you're successful in delivering a good product.

    Cons

    Like any game company, you are vulnerable to team-wide layoffs if you're a developer.


  7. Helpful (1)

    The company seems to publish good games, but it is poorly managed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at NCsoft full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The Seattle facility is in a good location. Owns studios, like ArenaNet, that are actually making good games.

    Cons

    Unclear direction from management. Management downsizes everyone except for people that are actually causing problems. People that are in charge of the Western game ports don't understand the market; they expect that what worked in Korea will work here.

    Advice to Management

    Games released in the West should have people familiar with the West in charge, instead of hoping that what worked in Korea will work here. Letting go of people that are good at their job only to keep people that are openly hostile and antagonistic is a recipe for disaster.


  8. Helpful (6)

    An ocean apart and no understanding of market differences

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at NCsoft full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great ideas, IP's and possibilities. Wonderful global infrastructure.

    Cons

    Top level executive management in Korea does not understand western markets no cultural differences in employment expectations.

    Advice to Management

    Take a close look at how much budget you set forth for adapting your games to the western markets, you're currently under. Let those with an understanding of the western markets and employments lead those satellite divisions.


  9. Helpful (4)

    NCsoft: stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Austin, TX
    Former Employee - Systems Engineer in Austin, TX

    I worked at NCsoft full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Met some really great people there.

    Cons

    Korean culture shoved down your throat. NCsoft wasn't ready to go multinational as they fully expect to graft their Korean culture onto their U.S. workforce. Long hours; hectic schedule. Seems that the company couldn't plan more than 30 days in advance. Everything is a "fire" Lowball pay; management's goal is to pay as little as possible. Their justification is the "cool factor" of working for a game company offsets the lower pay.

    Advice to Management

    Seoul, hire a cultural consulting firm and heed their guidance. US, the people needed to run an MMO are worth more than you are paying them.


  10. Helpful (6)

    This place made me think twice about staying in the industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at NCsoft full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good location if you like downtown Seattle. There were some good people that were here before they wised up and left.

    Cons

    Very corporate and tightly controlled by Korean HQ. "Keep your head down" mentality which discouraged passionate employees. This place also has a tendency to waste a lot of good talent.

    Advice to Management

    Stop creating a hostile environment for those that want to bring positive change. Hire better management that are from the game industry. Stop wasting good talent and listen to what people have to say. Take heed of the reviews posted on here.


  11. It is a great place to work with a lot of opportunities to learn about the MMO development industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Producer in Mountain View, CA
    Current Employee - Associate Producer in Mountain View, CA

    I have been working at NCsoft full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours, great team great work environment.

    Cons

    The commute could be shorter!



Showing 77 of 78 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.