NHS Human Services

www.nhsonline.org

NHS Human Services Reviews

Updated January 6, 2015
Updated January 6, 2015
59 Reviews
2.6
59 Reviews
Rating Trends

Recommend to a friend
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M. Joseph Rocks
10 Ratings

Review Highlights

Pros
  • Great place to practice while racking up those LCSW or LPC points (in 4 reviews)

  • Generous benefit package, competitive pay, friendly management, respect (in 3 reviews)


Cons
  • Company is filled with red tape and unfairness (in 2 reviews)

  • Little support at times, sometimes there's a "figure it out" mentality (in 2 reviews)

More Highlights

Employee Reviews

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  1.  

    The division of NHS in which I work has been in a constant state of influx and transition for the last few years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Phila, PA
    Current Employee - Manager in Phila, PA

    I have been working at NHS Human Services full-time (more than 8 years)

    Pros

    It has a lot of potential to be a great provider of IDD services. There are many who would be great mentors if they had such a program

    Cons

    Employee morale is very low and it does not seem to be a concern for upper management. Too many unprofessional people in lower management positions. Not much is communicated down the pipeline when changes occur.

    Advice to ManagementAdvice

    Focus on employee morale. Consider a mentoring program for entry level and lower level managers

    Recommends
    Neutral Outlook
  2.  

    A company that does not treat employees well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services

    Pros

    NHS is a big company with room to move around to different programs if you are interested. Some workers are in a union which protects their employment. Benefits were changed this year, but seem to be on par with similar agencies.

    Cons

    Terrible turnover and general lack of appreciation for employees. The pay is not great and depending on the position, there is far too much work for the money earned. 403b is not worth anything.

    Advice to ManagementAdvice

    Talk with employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New Orleans, LA
    Current Employee - Anonymous Employee in New Orleans, LA

    I have been working at NHS Human Services

    Pros

    Staff really cares about community and clients they serve. There is opportunity to grow if you have the educational background. Company is strong standing and has higher salary than most non profit mental health out patient programs.

    Cons

    Some of the leaders are not strong enough to be in their position. Job can be stressful at times. Turn over rate can be high at certain locations.

    Advice to ManagementAdvice

    Get rid of dead weight to build positive moral and take staffs recommendation to change negative culture of office politics.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Terrible Company!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GSSI in Coal Township, PA
    Current Employee - GSSI in Coal Township, PA

    I have been working at NHS Human Services full-time

    Pros

    The benefits package is great.

    Cons

    Pay is horrible for work performed. Corruption in upper management. Management makes fun of clients and staff. Management are unprofessional and child-like, yet hold staff to higher standards. Management reprimands staff for behaviors they themselves exhibit. Paperwork falsification by management. Management is vindictive and a tight-knit group who seek to terminate those who do not brown-nose.

    Advice to ManagementAdvice

    Learn some ethics and integrity. Stop treating your employees poorly and maybe you won't have such a high turnover rate and better moral from staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    I had a great time working with NHS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DSP in Philadelphia, PA
    Former Employee - DSP in Philadelphia, PA

    I worked at NHS Human Services full-time (more than 5 years)

    Pros

    Great place to work for a family person.

    Cons

    Not too great for students

    Recommends
    Positive Outlook
  7.  

    Love the work! But direct management sucks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services full-time (more than 8 years)

    Pros

    Very enjoyable working with clients that need assistance.

    Cons

    Management at my branch lacks knowledge of the clients, the overall scope of what needs to be done and has no morals.

    Advice to ManagementAdvice

    Fix the management.

    Approves of CEO
  8.  

    Beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Philadelphia, PA
    Current Employee - Caregiver in Philadelphia, PA

    I have been working at NHS Human Services part-time (more than a year)

    Pros

    Working with special needs population is quite enjoyable and rewarding.

    Cons

    Where to begin, this (dis)organization is a HORRIBLE place to work, extremely high turnover rate on all levels of employment. Too many "middle-men" information gets lost warped and misconstrued. Managers that lack management ability, steal money from the company, steal food and resources from the clients in the group homes. There were days clients had little to no food to eat , shoes with holes in them, winter coats with rips and tears in them in the month of February! House managers withhold vital information from group home staff like training dates and do you know who gets in trouble the STAFF not the manager. You will be called in to administration offices for investigations for things you know nothing of and YES you will be held accountable in some way or another and you will be given a "verbal warning" which is a FORMAL document that you must sign, they keep it in your records so that if they decide to terminate you they will have a reason to not grant you unemployment. Dates on "formal" documents will be altered/falsified to make it seem as if proper and timely protocol has been made when your were actually presented with the document two days ago. The "higher-ups" are ignorant of everything that goes on in the group home settings nor do they care, they only cover things up to make it appear as if they have done what they should to cover their own behinds. There are policies that are blatantly disregarded by mangers and administration when it suits them. There is no appreciation for all the hard work and utter crap that direct care staff must go through on a daily basis. Group home staff are overworked because of the high turnover having to work 3+ shifts in a row and if they fall asleep because they haven't slept in over 48 hours they are then immediately terminated. AVS was an amazing company to work for until NHS took over and corrupted it all, now it is disgraceful, filled with malicious, vindictive, lying, back stabbing people who care only of themselves, not even the clients. I pray this place is shut down for good and taken to court for all the wrong that it has caused the clients and its employees both past and present.

    Advice to ManagementAdvice

    Repent

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    A lack of proper clinical supervision coupled by a low salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fee for Service Therapist in Sharon Hill, PA
    Former Employee - Fee for Service Therapist in Sharon Hill, PA

    I worked at NHS Human Services as a contractor (less than a year)

    Pros

    Great place to practice while racking up those LCSW or LPC points.

    Cons

    There is very little opportunity for supervision here that is actually meaningful and clinical in every way. Attempts to talk to supervisors were friendly but not helpful. Supervisors literally said "that's a clinical questions. I just help you with your administrative things". Client show rate is horrible.

    Advice to ManagementAdvice

    Every incoming new graduate acting as a therapist needs to have group and individual supervision that is paid. this ensures that they stay longer and clients get continuity of care. Yeah it means that you have to shell out an hour or two of your time but it is ethical and necessary to do so in order to ensure that you reduce your terrible turnover rate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    A great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BSC in Pittsburgh, PA
    Former Employee - BSC in Pittsburgh, PA

    I worked at NHS Human Services part-time (more than a year)

    Pros

    Self made schedule, choice of hours, trainings, minimum supervision, great job if you like kids, can work independently, have good time management skills, and are able to complete paperwork on time/accurately, the people you work with make this a great company to work for

    Cons

    Client cancellations, amount of paperwork, may not receive a large case load immediately, pay for service, no benefits

    Advice to ManagementAdvice

    Make paperwork more efficient or reimburse employees for time spent completing paperwork, require same quality of work from all staff, include a benefit option for employees that work a certain number of hours each week

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Very Disorganized and Poor Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Therapeutic Staff Support in Philadelphia, PA
    Former Employee - Therapeutic Staff Support in Philadelphia, PA

    I worked at NHS Human Services part-time (less than a year)

    Pros

    I can't really say there was much positive about this place. Staff has it's own culture and doesn't accept outsiders.

    Cons

    Ideas are not considered and if suggestions are made for improvement, management holds it against employees. Poor communication, lack of structure, people allowed to do whatever they want. This was a school setting and it was being run like a group home.

    Advice to ManagementAdvice

    I have already let management know the improvements they can make. They weren't interested in any change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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