NHS Human Services

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NHS Human Services Reviews

Updated August 4, 2014
Updated August 4, 2014
52 Reviews

2.8
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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M. Joseph Rocks
6 Ratings

Review Highlights

Pros
  • Generous benefit package, competitive pay, friendly management, respect (in 3 reviews)

  • The company has good benefits such as health insurance and a matching 403b plan (in 2 reviews)


Cons
  • Little support at times, sometimes there's a "figure it out" mentality (in 2 reviews)

  • Company is filled with red tape and unfairness (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic co-workers, poor company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lcsw  in  Philadelphia, PA
    Current Employee - Lcsw in Philadelphia, PA

    Pros

    Co-workers are amicable and helpful.

    Cons

    Company is filled with red tape and unfairness.

    Advice to ManagementAdvice

    Please give employees more raises. If you want people to care more and work harder, one must compensate them to do so.
    Be more honest with employees, tell them up front that they will need to use their own vehicles on a regular basis to drive to Harrisburg, tell employees that they are 'as needed', watch out more for the blatant HIPAA violations that occur daily. Hire management that can function and has experience instead of bringing them in from elsewhere because they have better credentials. Eliminate red tape.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    I really enjoyed the time that i spent employed at NHS

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The clients were nice the work was meaningful and easy

    Cons

    you deal with different personalities

    Recommends
  3.  

    Treated terribly after injury.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Supervisor  in  Greensburg, PA
    Former Employee - Team Supervisor in Greensburg, PA

    Pros

    There were no pros to this job.

    Cons

    Workers Comp stop paying claim.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not my favorite job but not the worst first-job-out-of-college

    • Work/Life Balance
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Starting pay is decent for the area. Easy interview process

    Cons

    Very little support for new employees. I felt thrown into the job and was fortunate to have been with a client in a classroom where the teachers (not employed by NHS) were very helpful and supportive. Hired as fee-for-service employee and not able to get more hours if there was a school closing or family cancellation made for difficult budget planning

    Advice to ManagementAdvice

    Make sure employees have ALL trainings before assigning them to clients.

    Doesn't Recommend
    No opinion of CEO
  6.  

    90% employees are way underpaid, undervalued, overworked. It's very sad.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Working with consumers and individuals can be rewarding; however, you will not be supported or given resources. Some programs/departments have flexibility of hours. There are truly amazing people who stick around despite the cons below and do it for the consumers. Some truly inspirational people who unfortunately are rarely appreciated.

    Cons

    Embarrassingly low pay. Bitter employees and management is a joke. Have a degree? Maybe two? You will still be offended by the pay...take a look at the salary page. People are making the same salary as they did in 2000. Lots of travel using your own car that isn't mentioned in interviews. As someone with experience all over the company, thinking it would be better elsewhere, the entire company (at least in this area) is a disaster. Unethical and unorganized. I could go on and on and on, but seriously JUST LOOK ELSEWHERE! Anything would be better. Anything.

    Advice to ManagementAdvice

    Take your high pay and give a salary that employees can actually live off of so they are able to help others in their jobs. How can you have such high expectations for people coming to work unhappy and stressed because your salaries make affording even a modest lifestyle impossible. You would retain the talent you are bleeding with high turnover if you offered even small raises occasionally or even a bit of appreciation.

  7.  

    Dead-end career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CORP  in  Lafayette Hill, PA
    Current Employee - CORP in Lafayette Hill, PA

    Pros

    Healthcare industry - Stability. Not everywhere though. NHS is still letting people go.

    Cons

    No growth especially for corporate employees. No training, year in year out, no new gained skills. Thrifty about everything!
    Salaries for staff level employees suck. Top management gets it all.

    Advice to ManagementAdvice

    Develop your staff. Invest in your staff so you can have them roll into management rolls when people leave. The company is growing, recession is over everywhere so stop using that excuse to underpay staff and not fill open positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    It is a great company to work for except for the benefits compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Specialist  in  Norristown, PA
    Current Employee - Computer Specialist in Norristown, PA

    Pros

    The boss is laid back and they are very flexible. The employees are very friendly and the job is not taxing.

    Cons

    The only cons for the employer is that part-time workers don't get benefits compensation.

    Advice to ManagementAdvice

    No advice

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Big corporation but lots of clinical experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counselor  in  Philadelphia, PA
    Current Employee - Counselor in Philadelphia, PA

    Pros

    Freedom to choose activities and curriculum for clients

    Cons

    Emphasis on productivity and numbers

    Advice to ManagementAdvice

    Find a more humane approach for motivating employees than with threatening emails

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Depressing atmosphere. Mentally/emotionally/physically draining.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fee for Service Therapist  in  State College, PA
    Current Employee - Fee for Service Therapist in State College, PA

    Pros

    We have the flexibility to make our own hours, however, if this is your only job and you need as many hours as you can possibly get, that becomes tricky.

    Cons

    -way too many rules that are easy to break (can't be alone with clients without a guardian/parent in same room), no touching clients, no 'restraining' clients when they become physically aggressive, cannot follow clients if they happen to wander/take off...these are all fireable offenses.
    -fee for service TSS jobs are truly thankless positions when we work our butts off for our clients and this company.
    -Absolutely NO compensation for doing paperwork (aka notes) even though they take up a pretty nice chunk of time. Example: If you happen to have a 6 hour shift with a client and start off at home for 1.5 hrs, that's one note. If you leave and go out into community for 2 hrs, that's another note. if you come back to the home after being out in the community for the last 2.5 hrs...THAT'S ANOTHER NOTE!! 3 notes for 1 shift. It's exhausting and we really SHOULD be compensated for our time spent (wasted) on notes that probably no one but the BSC's even read.
    -Overtime pay does not exist. At least for fee for service employees.
    -Huge job turnover. No one seems to stay very long. No real way to advance in this company unless you want to go back to school for a masters/doctorate, and at that point...would you really want to work for a company like this?

    Advice to ManagementAdvice

    Treat your TSS's with the respect they deserve. Compensate us fairly. With the amount of things we are NOT allowed to do, we still manage to do our jobs and keep our clients moving in a positive direction when others seem to have no idea how to handle them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Dangerous Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Coordinator  in  York, PA
    Former Employee - Mental Health Coordinator in York, PA

    Pros

    Lack of management accountability, policies change hour to hour. Clients that assault staff are shielded by mgmt from staff reporting incidents to police. Some clients allowed to assault staff w/o penalty while minority clents punnished to fullest extent of law.

    Cons

    Glass walls/windows are regularly broken and left in place. Blood, urine, feces in client rooms, ignored by housekeeping (don't ask them to clean anything, they are sleeping) Upper management is oblivious to poor/illegal operations in York facility. Favoritism, arbitrariness, and subtle racism towards clients and staff

    Advice to ManagementAdvice

    Clean up your York operations. Replace county director as this person is grossly under-qualified and over matched. Wonder why you are loosing money in York? The management team is incompetent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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