NIC

  www.nicusa.com
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NIC Reviews

Updated Jul 18, 2014

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All Employees Current Employees Only

3.6 40 reviews

88% Approve of the CEO

NIC President, CEO, and Director Harry H. Herington

Harry H. Herington

(26 ratings)

84% of employees recommend this company to a friend
40 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Product Manager

    Project Manager (Former Employee)

    ProsGreat leadership and corporate culture. Individual offices have a lot of autonomy so you have to make sure you get in with a good group.

    ConsOnly client is State government so the process can move slowly and it can get very monotonous. Its not the most interesting client to work with at times.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Good Company to Join

    Anonymous Employee (Current Employee)

    ProsWork that you do has a very visible impact in the target area.
    Company CEO is more accessible then most.
    Benefits of a small team locally with support of large team for common functions.
    since local teams are smallish, you get to learn and do much more.

    ConsSome positions such as software development have little to no advancement opportunities since you are almost always going to be only dealing and doing things locally.

    Advice to Senior ManagementBetter communications between local teams to share knowledge and experience would be great.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Great Company, Excellent Benefits

    Anonymous Employee (Current Employee)

    ProsRelaxed Environment
    Friendly, dedicated coworkers
    Excellent Health Care and Stock Benefits
    Great place to develop your skils

    ConsNot the highest paying company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    Anonymous Employee (Former Employee) Olathe, KS

    Prosgreat atmosphere - work you can feel good about doing

    Conssoftware development processes not mature - too much focus on the next big thing

    Advice to Senior Managementact like a real corporate hq and make the Portals get into step

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great atmosphere, incredible opportunity for certain types of people

    Anonymous Employee (Current Employee)

    Pros- my particular portal has some great people
    - ability to work on apps and sites that are used by thousands to millions of people
    - yearly tech conference is a big reward for the tech team, well done
    - opportunity to work with state and local government to make an impact, something that is hard to do working for a normal corporation
    - company has no debt and is financially very solid
    - free health insurance is fantastic
    - company promotes charitable opportunities and activities
    - most existing egov sites and applications are in dire need of rebuilds, therefore there is enormous potential for continued work for NIC

    Cons- come in as high as possible bc raises are mediocre unless you get promoted to Director of Development, Technology, Operations, or GM-those are the only positions that are well-paid
    - company views itself as a technology company but the project managers and operations staff are for the most part technology-ignorant; they tend to be hindrances to a quality product
    - some people who come in with little to no experience are lifted up very quickly and put in important leadership roles without earning them; the result is that you often have people a few years out of college in charge of people with a decade or more of expertise with no real understanding of what they accomplished to get such a prestigious position.
    - the awards that the company covets are primarily the results of the creative leaders in each portal yet there is no career path for that important group of people, it is a literal dead end
    - operations staff are all given offices while the developers and creative staff are stuck in tiny cubes-it is disrespectful and creates a resentment culture. It is also counter-productive as tech staff needs the room for equipment and white boards and privacy (silence!) to work 1000 times more than any operations staff member

    Advice to Senior Management- we make apps and websites-hire technologists instead of marketing and soft skills people
    - the project mangers need to be people who have extensive experience designing and developing, not people off the street who look good
    - if you lift up people, make sure everyone knows why and make sure there are real opportunities for each role (there is no career path for most developers and creative staff)
    - pay more to the people who do the real work-the designers and developers

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    On The Whole a Good Place to Work

    Software Developer (Current Employee)

    ProsGood salary for the area, relaxed work environment, ability to telecommute when needed, share option scheme, good 401k and health insurance. Promotion opportunities exist but only really if you're prepared to move State.

    ConsTraining is almost non-existent. Much vaunted help with continued education simply doesn't exist. Even if you are on of the very rare people who manage to get it, the reimbursement is far from good unless you straight A everything.

    Advice to Senior ManagementStop promoting the help with continued education program so much when it's almost impossible to get (or better still make the system work ie. improve the reimbursement and accept requests). Push location management to provide proper training.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Practice what you preach please

    Manager (Current Employee) Austin, TX

    ProsThe people (not management) are the best.

    ConsSeparate is not equal. Not at this place.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    OK. A place to pick up some skills.

    Applications Developer (Current Employee) Olathe, KS

    ProsSmall office feel. Each office is independent, so experiences could differ greatly!

    ConsSmall office feel. It is a medium sized company, but the individual branches are isolated. If you are in with a good crew, then great, but if not, you do not have all that many options to migrate within the company.

    Advice to Senior ManagementStop using timesheets. That is one of the things that bugs me about this place.

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

    1 person found this helpful  

    Very Good

    Database Administrator (Current Employee) Austin, TX

    ProsStable job with long term government contracts. Excellent benefits. Good work environment.

    ConsIn order to advance you have to move to a different city.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good company, good benefits, poor compensation, poor growth potential

    Developer (Current Employee) Olathe, KS

    ProsGood company, good people. Casual, flexible work environment. Employees guinely encouraged to pursue work/personal life balance. Great benefits . . . health insurance paid for entire family, 401K, ESOP, vision. Corporate emphasis on community service.

    Cons1. Limited career growth opportunities. Unless your manager gets hit by the proverbial truck or you are willing to relocate to one of their state portals, there are just not that many directions you can go at NIC.

    2. Compensation. Unless you are a director level or higher you can count on a cost of living adjustment every year and nothing more, regardless of the performance of the company or yourself personally. Very frustrating philosophy.

    3. All of the company's customers are state, federal, and local government entities, so as you might imagine it is not a culture that comfortably embraces change or quick decisions.

    Advice to Senior ManagementThe compensation philosophy has to be reconsidered. When the economy and market start heating up (as they are now at least in technology fields) it will be difficult for good people to not leave knowing they can go down the road and easily get a 15-20% raise.

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