NICE Systems Reviews

Updated June 27, 2015
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2.8
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Approve of CEO
NICE Systems CEO Barak Eilam
Barak Eilam
37 Ratings

Pros
  • Work-life balance can be good if you're not afraid to tell your manager to leave you alone (in 8 reviews)

  • Great people to work with (at least most of them) (in 11 reviews)

Cons
  • No work-life balance as management will call you routinely after hours or while you are on vacation with some fabricated fire drill (in 8 reviews)

  • Upper management is dysfunctional with some of the folks getting to positions which they should not be in, based on the success of the company (in 7 reviews)

More Pros and Cons

175 Employee Reviews

Sort: Popular Rating Date
  1. Too much red tape to get past

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engagement Manager in Redwood City, CA
    Former Employee - Senior Engagement Manager in Redwood City, CA

    I worked at NICE Systems full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Excellent benefits that gets better over time (vacation days increase as tenure increases).
    - Long-time employees are very sharp
    - They manage their money well (but also leads to some dissatisfaction)

    Cons

    - Too much bureaucracy and the approval process to get anything done is ridiculous
    - The company takes little to no action on improving working conditions after collecting employee feedback
    - Recent hires are not very good and the company is not willing to pay for talent
    - The company is very disjointed and even with their effort to try and create a unified base, there are still tons of silos by department, role, etc.

    Advice to Management

    - Use real software and don't worry about license costs. Stop paying for on-prem solutions that are crappy.
    - Take employee feedback more seriously
    - Hire better talent


  2. Meat Grinder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales, Marketing in Paterson, NJ
    Former Employee - Sales, Marketing in Paterson, NJ

    I worked at NICE Systems (More than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some decent people there, as with any company. Telecommute options for field people. Option to basically run amok and if you're good of course you won't do that, but very much a ask for forgiveness rather than permission type of organization.

    Cons

    As the title says, a meat grinder. If you have skills they'll burn you out. Virtually no work like balance. The culture has always been that if you don't work through your evenings you're looked upon with disdain. Very limited upward mobility options. Management is in constant upheaval, very little communication or cooperation between departments, divisions, and companies. Very political and cut throat culture. Far too financially driven with lip service to those things that matter to customers and the market (service, product stability, responsive and efficient support, etc.).

    Advice to Management

    Focus on the customer, really embrace work life balance.


  3. RVP Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at NICE Systems full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    supportive team and good culture

    Cons

    fast and demanding, life work balance


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sr Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Paramus, NJ
    Former Employee - Accountant in Paramus, NJ

    I worked at NICE Systems

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great benefits, yearly bonus, very professional enviroment

    Cons

    Not much growth offered, Workload could become overbearing, employees were not kept in the loop on organizational changes or initatves


  6. ;isjdhf

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PSO in New York, NY
    Former Employee - PSO in New York, NY

    I worked at NICE Systems

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best company for transaction capture and analytics

    Cons

    none all is working for it

    Advice to Management

    keep doin what you're doin


  7. Merced/NICE Systems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NICE Systems full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The people I worked with day to day were generally super nice and helpful. Mostly kept to themselves but were very willing to help and answer questions to help you ramp up or address any issues. Basically let you work from home whenever you want as long as you get your work done.

    Cons

    I don't think there is a lot of knowledge share between different parts of the company and morale is generally low (where I was at least). Didn't seem like product improvements were coming by as quickly as they could be and people didn't seem excited about what they were working on.

    Advice to Management

    I think the product have potential to be great, but relying on the product as is and not continually making good improvements will only get people so far and marginally motivated.


  8. Constant reorgs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NICE Systems full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great people in my dept, solid company, home office

    Cons

    Constant reorgs every year, poor opportunities for women to advance with the good ole boys network in full swing, bad communication from mgmt.

    Advice to Management

    Promote from within. Stop expecting employees to give 150% loyalty when you give us none.


  9. Helpful (4)

    Sinking ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Paramus, NJ
    Current Employee - Anonymous Employee in Paramus, NJ

    I have been working at NICE Systems full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a global company and headquarter is in Israel. Upper management changes last year. The company reorganized in Q4 '15. The stock has been doing well ever since.

    Cons

    Nice has been focus on the bottom line. New management spends a lot time in meetings that they are taking their eye off the ball. Expenses has been cut to the point that nothing is getting done. Employees have low morale and talented employees are leaving the company.

    Advice to Management

    Focus on the customers and solve their issues. Keep the talented employees and get rid of the dead woods. Stop micro managing from the top. Have the courage to make changes.


  10. NICE Systems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Garnerville, NY
    Former Employee - Anonymous Employee in Garnerville, NY

    I worked at NICE Systems full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Flexible work environment, work from home options.

    Cons

    Work life balance is sometimes not respected.

    Advice to Management

    Maintain the course


  11. It was great

    Former Employee - Software Engineer Intern in Richardson, TX
    Former Employee - Software Engineer Intern in Richardson, TX

    I worked at NICE Systems

    Pros

    Helpful People and a great Learning Experience

    Cons

    Nothing much on the cons side

    Advice to Management

    Keep up with the good work



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