NICE Systems Reviews

Updated October 21, 2014
Updated October 21, 2014
134 Reviews
2.9
134 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NICE Systems CEO Barak Eilam
Barak Eilam
15 Ratings

Review Highlights

Pros
  • Great people to work with (at least most of them) (in 11 reviews)

  • compensation and work-life balance is (in 6 reviews)


Cons
  • Work-Life Balance (OUT-of-BALANCE: If you are competent prepare to be worked to the bone (in 8 reviews)

  • Lack of clear upper management goals with confusions with release updates (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Interesting products and strong customer base.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in New York, NY
    Former Employee - Systems Engineer in New York, NY

    I worked at NICE Systems as a contractor (more than an year)

    Pros

    Stability, reasonable work/life balance, products

    Cons

    lack of excitement, established company feels like large company though it isn't so large

    Recommends
    No opinion of CEO
  2.  

    Great place to work -- If you don't mind a little disorganization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at NICE Systems full-time

    Pros

    The people are great. Very nice, very supportive environment. Successful company that continues to grow and do very well.

    Cons

    Very disorganized. You have to be able to roll with the punches and spin on a dime.
    Not enough focus on customers.

    Advice to ManagementAdvice

    Prioritize customer support and make sure to give an excellent experience. this will pay off handsomely.
    Put more process in around product rollouts.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Good Strong Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager

    I have been working at NICE Systems full-time (more than 5 years)

    Pros

    Folks at NICE tend to have been at the company for a longer than normal period of time. Diversity.

    Cons

    Depending on the Area of the Company employed - Work Life Balance can become a challenge. Late night and weekend cuts are sometimes the norm.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Life in the fast lane

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Support Engineer in Denver, CO
    Current Employee - Advanced Support Engineer in Denver, CO

    I have been working at NICE Systems full-time (more than 5 years)

    Pros

    Challenging, constantly learning new methods of troubleshooting, never boring, can be technically/professionally rewarding in learning new technologies. Cutting edge software in what it can do. Truly a leader in our area of businesses.

    Cons

    Developer support can be difficult to engage, R&D is not setup as a support team, rather they are new product developers who must balance support in their day as well, time zone differences between countries make collaboration difficult, no sense of customer care or urgency in R&D, development support should be moved to the US as the majority of our business is here. New products released are often buggy, difficult to fix and takes too long to fix. Not a true 24x7 support company although advertise that we are. Better work life/balance. If you want to sell customers premium support, staff the support centers so that it can be given rather than make do and overwork the staff we do have.

    Advice to ManagementAdvice

    Slow down on new product releases, improve QA before a product is released. Invest in your people. Take a long hard look at the human impact the support roles have on your people. We are losing quality talent, tenured talent because we are burning them out.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Front end will be asked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Redwood City, CA
    Current Employee - Software Engineer in Redwood City, CA

    I have been working at NICE Systems full-time (more than an year)

    Pros

    people in NICE are really nice. you won't find any geeks or people really picky.

    Cons

    Salary isn't very high, work is ok. so if not seeking a very good salary but also balanced life. this is a good place to go,

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    High Growth, High Expectations, Lack of support

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NICE Systems full-time

    Pros

    Has a strong brand and a great product. Strategic vision is coming together. Most of their employees go above and beyond what they should be expected to do to fill the gaps because of understaffing.

    Cons

    There seems to be a glass ceiling for Americans, especially women. Everyone is expected to do the work of 2 people. It is hard to give high customer service because of lack of resources/investment in services and infrastructure.

    Advice to ManagementAdvice

    Instead of focussing on growth for the sake of growth, ramp up the infrastructure so that your employees will be able to support the growth that you want.

  8. 1 person found this helpful  

    Great Place To Work At

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Intern in Rutherford, NJ
    Current Employee - Human Resources Intern in Rutherford, NJ

    I have been working at NICE Systems as an intern (less than an year)

    Pros

    Everybody that works there is great, helpful and cheerful all the time.

    Cons

    I do not have any cons

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in New York, NY
    Former Employee - Senior Analyst in New York, NY

    I worked at NICE Systems full-time (more than an year)

    Pros

    great company to work for, great people, great environment easy going mentality

    Cons

    pay not enough. not good as a career starter company for fresh college graduates to work for

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It's OK but the direct management sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Infrastructure Specialist in Rutherford, NJ
    Former Employee - Infrastructure Specialist in Rutherford, NJ

    I worked at NICE Systems

    Pros

    Stable, very Stable. a fast growing company, always.

    Cons

    It's a little below average in all aspects.

    Advice to ManagementAdvice

    Lower Management in the IT is bad. Replace them all.

    Approves of CEO
  11. 1 person found this helpful  

    Nice is nice enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in East Rutherford, NJ
    Current Employee - Anonymous Employee in East Rutherford, NJ

    I have been working at NICE Systems

    Pros

    successful company in several markets

    Cons

    Not US based and most decisions made in Israel

    No opinion of CEO

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