NICE Systems

  www.nice.com
  www.nice.com

NICE Systems Reviews

Updated December 12, 2014
Updated December 12, 2014
138 Reviews
2.9
138 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NICE Systems CEO Barak Eilam
Barak Eilam
16 Ratings

Review Highlights

Pros
  • Work-life balance can be good if you're not afraid to tell your manager to leave you alone (in 8 reviews)

  • Great people to work with (at least most of them) (in 11 reviews)


Cons
  • Work-Life Balance (OUT-of-BALANCE: If you are competent prepare to be worked to the bone (in 8 reviews)

  • Lack of clear upper management goals with confusions with release updates (in 7 reviews)

More Highlights

Employee Reviews

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  1.  

    It's OK but the direct management sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Infrastructure Specialist in Rutherford, NJ
    Former Employee - Infrastructure Specialist in Rutherford, NJ

    I worked at NICE Systems

    Pros

    Stable, very Stable. a fast growing company, always.

    Cons

    It's a little below average in all aspects.

    Advice to ManagementAdvice

    Lower Management in the IT is bad. Replace them all.

    Approves of CEO
  2. 1 person found this helpful  

    Nice is nice enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in East Rutherford, NJ
    Current Employee - Anonymous Employee in East Rutherford, NJ

    I have been working at NICE Systems

    Pros

    successful company in several markets

    Cons

    Not US based and most decisions made in Israel

    No opinion of CEO
  3. 1 person found this helpful  

    Very chaotic--paranoia, disrespect and lack of integrity are rampant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at NICE Systems

    Pros

    Medical benefits are good, and they are available day 1
    Vacation benefits are good, but you are discouraged to take them.

    Cons

    Only Israeli nationals are promoted to executive positions.
    Lack of investment in allowing employees to succeed in supporting Customers.
    Asks a lot of employees, but does not give much in return
    Work/life balance is nonexistent
    This is the worst place I've ever worked

    Advice to ManagementAdvice

    Take some of the money that you have in your profits and invest it in your infrastructure and employees. Start to respect the employees and not view them as a cog in the wheel.

    Doesn't Recommend
    Disapproves of CEO
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  5. 3 people found this helpful  

    NICE systems has no plan of action on projects and is very disorganized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Rutherford, NJ
    Current Employee - Anonymous Employee in Rutherford, NJ

    I have been working at NICE Systems

    Pros

    Nice coworkers and friendly environment to work for. The benefits are normal but nothing to go crazy over. Around a lot of nice places to eat.

    Cons

    Company has no idea how to work with the American portion of the company. They will hire people from Israel and train them before they will give you a promotion.

    Advice to ManagementAdvice

    Treat your American employees with the same respect you do to the non-Israel employees. Allow the Americas to work with people from here and stop outscoring the projects.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Support Engineer in Fort Lauderdale, FL
    Current Employee - Customer Support Engineer in Fort Lauderdale, FL

    I have been working at NICE Systems

    Pros

    Benefits, environment, people (coworkers and managers)

    Cons

    Travel, a lot of OT

    Advice to ManagementAdvice

    Compensation and provide a path to grow

    Recommends
    Approves of CEO
  7.  

    Great management of the division, challenges incorporating to larger corporate hive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Developer in Richardson, TX
    Former Employee - Developer in Richardson, TX

    I worked at NICE Systems

    Pros

    Great people that genuinely care about their team, and their customers. Customer first is stressed and rewarded.

    Cons

    Remote teams are a challenge to communication and motivation.

    Advice to ManagementAdvice

    Keep your investment with skilled people, and actively support new directions with local teams.

    Recommends
  8.  

    OK Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Engineer in New York, NY
    Current Employee - IT Engineer in New York, NY

    I have been working at NICE Systems

    Pros

    Good Hours; Good People Nice Location

    Cons

    Everything Else; no info sharing

    Advice to ManagementAdvice

    OK but not well managed

    Doesn't Recommend
    No opinion of CEO
  9.  

    IEX was and is a great place to work! Parent Company aside!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Not Willing to Say in Richardson, TX
    Current Employee - Not Willing to Say in Richardson, TX

    I have been working at NICE Systems

    Pros

    The IEX staff is great the President of the Work Force Management division is the most down to earth executive I have ever met. With great respect for her employees and genuine concern when they are faced with any crisis outside the office.IEX has a great customer base and excellent customer service rating.

    Cons

    NICE systems reduced employees salaries by a minimum of 5% across the board even though profits took a small loss from previous years!
    Upper management within parent company are changing the way IEX has done business for years without any concern for what it is doing to the company and long time employees of IEX nor any concern for the customers views and why they are such loyal customers to IEX in the first place.
    No writen polocies or procedures that do not change from day to day with upper management

    Advice to ManagementAdvice

    Look into why IEX has such a strong customer base and learn from it and adopt the philosophy to increase NICE customer satisfaction on a global scale.
    Look at what is working through out the company and in all sites or divisions and use it to improve NICE for all. Do not tell the top performers to slow down or lower the service level so the entire service level looks better for NICE.
    The primary thing I would suggest increase employee moral by returning the employees to there agreed to compensations!! If the employees do in fact make this company then show us this is true.

    Doesn't Recommend
  10.  

    A very challenging software development environment is here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in Richardson, TX
    Current Employee - Senior Software Engineer in Richardson, TX

    I have been working at NICE Systems

    Pros

    IEX has a fast paced development environment that uses the latest technologies. IEX also prides itself on a high level of internal communication. It's a top priority.

    Cons

    Some of the design decisions made on my project are made by people who are not familiar enough with the technology to make quality decisions.

    Advice to ManagementAdvice

    Get the developers involved more in the design process.

    Approves of CEO
  11. 2 people found this helpful  

    NICE way of doing business...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Regional Sales Manager in Rutherford, NJ
    Current Employee - Regional Sales Manager in Rutherford, NJ

    I have been working at NICE Systems

    Pros

    Brand name, recognized as industry leader, financially strong, growing industry, well-rounded solution suite

    Cons

    Technology is problematic, only senior management opinions count.

    Advice to ManagementAdvice

    Listen to your customers...

    Approves of CEO

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