NSTAR Reviews

Updated July 14, 2015
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3.2
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NSTAR Chairman, President, CEO, and Trustee Tom May
Tom May
11 Ratings

19 Employee Reviews

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  1. Good wages

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NSTAR full-time

    Pros

    Great people to work with, excellent opportunties for people looking to break into the industry. Benefits are good and stocks are doing great.

    Cons

    Upper level management needs to pay more attention to the recommendations of the field workers. Sometimes feels like talking to a brick wall with concerns.

    Advice to Management

    Listen to workers and have more concern with their safety. Everyone should practice what they preach. Benefits should be equal across union and management.


  2. Part-timer at NSTAR

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good atmosphere and colleagues together

    Cons

    Time to prep for filings


  3. Helpful (1)

    Regret ever taking a job with the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westwood, MA
    Current Employee - Anonymous Employee in Westwood, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    stable, high paying job if in union. Vacation & holidays are better than most places.

    Cons

    Lay offs can happen if outside of union or not in union long enough. Hostile work environment from both management & coworkers; constant gossiping is reminiscent of high school. Benefits vary drastically depending on non-union vs. union & on date of hire. Healthcare is not as good compared to a few years ago. Technology is extremely archaic, management refuses to update IT infrastructure. The longer you work here, the greater the skills gap will become.

    Advice to Management

    Do not micromange! Pay all employees fairly for storm duty or do not use non-union employees, it's not fair to those outside of union to sacrifice their time equally without compensation. Treat employees with respect and as adults, do not act like you are better than those you supervise. Update technology. Hire enough people, instead of overworking the ones you have.


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  5. Helpful (1)

    Poor experience with a company that has a sixties management style.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Person in Boston, MA
    Former Employee - Staff Person in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NSTAR full-time (More than 5 years)

    Pros

    None I can think of

    Cons

    No idea where to start... self-serving senior management. Antiquated technology. No growth opportunities. Work is unappreciated. Management refuses to hold its leadership team to the same standards DEMANDED of workers. ZERO accountability at the top. Not a place for new graduates to start a career. Directors and vp's, once appointed stay in jobs until they have to wheel them out. No chance of advancement. You will get strung along in the charade they called the "talent pool". You are given promises of the world until they determine they have no use for you and then your career is done. Try to get a job in the real world afterwards... Good luck.

    Advice to Management

    Can't give this management team advice because they firmly believe they have all the answers.


  6. Helpful (1)

    Disfunctional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Westwood, MA
    Current Employee - Administrative in Westwood, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at NSTAR full-time (More than a year)

    Pros

    The company has been around for many years

    Cons

    They still work as two separate organizations

    Advice to Management

    Need to learn to communicate more


  7. I go to work everyday doing what I love to do

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Being part of the union, and having a collective bargaining agreement definitely works in your favor. Because most things are based on seniority, It leaves little chance for favoritism.

    Cons

    Since everything is based on seniority, if you are in your first 1-3 yrs on the job you can forget about having any days surrounding a holiday off! Time off is monopolized by the top 10 employees with the most seniority and its annoying!

    Advice to Management

    Each call is expected to wrap in 75 seconds after the call. Your best employees take longer than that to ensure that accounts are noted properly, documents that were promised are actually sent and any follow up necessary is complete. Your focus is in the wrong area. Those who do average just 1 minute in after all are not doing their job fully.


  8. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Westwood, MA
    Current Employee - Anonymous in Westwood, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NSTAR full-time (More than 3 years)

    Pros

    Good people, good work/life balance, still offer pension plans, interesting work

    Cons

    Not a lot of opportunity for advancement, behind the technological times (still use office 2003), very cheap (will not provide even management splitting time in two different locations with a laptop), almost everyone works in a cubicle with little light including managers.

    Advice to Management

    Upgrade technologies more quickly to be more in line with NU Philosophy, offer laptops to employees, provide more opportunities for advancement, provide all managers with an office.


  9. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, good salary, good people

    Cons

    Limited advancement opportunity. Job losses after merger may impact future job security

    Advice to Management

    Use employees more


  10. Helpful (4)

    Worst job of my career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -It's good for people who want to stay forever and do the same thing in the same place for their entire careers. -The hours aren't bad.

    Cons

    -Uncollaborative employees who are unfriendly to new employees or new ideas. Extremely isolating environment. Very siloed. -Intensely bureaucratic. Need to drink the company cool-aid. -Limited opportunity for advancement. Employees often keep the same job titles for 25 years. -Location, combined with limited external interactions inhibit networking opportunities, leaves employees trapped at NSTAR. -Extreme cost control, to the point of absurdity: poor cafeteria, still require Office 2003 and IE8, no budget for team functions, spouses can't attend Holiday party, cheapest possible office supplies...

    Advice to Management

    From management's perspective, things are probably fine. Mergers + rate case avoidance + political connections = profits. We'll see what happens in the upcoming rate cases, but I think your failure to keep up with the times may mean the company gets burned. Don't fight grid modernization. It's coming anyway, so embrace it and profit from the new distribution infrastructure you'll have to build.


  11. Good Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay, good experience, learned allot

    Cons

    Gets slow at times due to lack of construction in winter, but besides that there is a small amount of cons to this job

    Advice to Management

    None



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