NSTAR Reviews

Updated March 2, 2015
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3.3
19 Reviews
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Recommend to a friend
Approve of CEO
NSTAR Chairman, President, CEO, and Trustee Tom May
Tom May
9 Ratings

Employee Reviews

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  1. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Westwood, MA
    Current Employee - Anonymous in Westwood, MA

    I have been working at NSTAR full-time (more than 3 years)

    Pros

    Good people, good work/life balance, still offer pension plans, interesting work

    Cons

    Not a lot of opportunity for advancement, behind the technological times (still use office 2003), very cheap (will not provide even management splitting time in two different locations with a laptop), almost everyone works in a cubicle with little light including managers.

    Advice to ManagementAdvice

    Upgrade technologies more quickly to be more in line with NU Philosophy, offer laptops to employees, provide more opportunities for advancement, provide all managers with an office.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Poor experience with a company that has a sixties management style.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Person in Boston, MA
    Former Employee - Staff Person in Boston, MA

    I worked at NSTAR full-time (more than 5 years)

    Pros

    None I can think of

    Cons

    No idea where to start... self-serving senior management. Antiquated technology. No growth opportunities. Work is unappreciated. Management refuses to hold its leadership team to the same standards DEMANDED of workers. ZERO accountability at the top.

    Not a place for new graduates to start a career. Directors and vp's, once appointed stay in jobs until they have to wheel them out. No chance of advancement. You will get strung along in the charade they called the "talent pool". You are given promises of the world until they determine they have no use for you and then your career is done.

    Try to get a job in the real world afterwards... Good luck.

    Advice to ManagementAdvice

    Can't give this management team advice because they firmly believe they have all the answers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Disfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative in Westwood, MA
    Current Employee - Administrative in Westwood, MA

    I have been working at NSTAR full-time (more than a year)

    Pros

    The company has been around for many years

    Cons

    They still work as two separate organizations

    Advice to ManagementAdvice

    Need to learn to communicate more

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NSTAR

    Pros

    Good benefits, good salary, good people

    Cons

    Limited advancement opportunity. Job losses after merger may impact future job security

    Advice to ManagementAdvice

    Use employees more

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful

    Worst job of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NSTAR

    Pros

    -It's good for people who want to stay forever and do the same thing in the same place for their entire careers.
    -The hours aren't bad.

    Cons

    -Uncollaborative employees who are unfriendly to new employees or new ideas. Extremely isolating environment. Very siloed.
    -Intensely bureaucratic. Need to drink the company cool-aid.
    -Limited opportunity for advancement. Employees often keep the same job titles for 25 years.
    -Location, combined with limited external interactions inhibit networking opportunities, leaves employees trapped at NSTAR.
    -Extreme cost control, to the point of absurdity: poor cafeteria, still require Office 2003 and IE8, no budget for team functions, spouses can't attend Holiday party, cheapest possible office supplies...

    Advice to ManagementAdvice

    From management's perspective, things are probably fine.
    Mergers + rate case avoidance + political connections = profits.
    We'll see what happens in the upcoming rate cases, but I think your failure to keep up with the times may mean the company gets burned.
    Don't fight grid modernization. It's coming anyway, so embrace it and profit from the new distribution infrastructure you'll have to build.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. Good Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NSTAR

    Pros

    Good pay, good experience, learned allot

    Cons

    Gets slow at times due to lack of construction in winter, but besides that there is a small amount of cons to this job

    Advice to ManagementAdvice

    None

  8. very good experience at this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NSTAR

    Pros

    a lot of opportunities here

    Cons

    a little slow moving but that is the nature of the industry

    Approves of CEO
  9. Former co-op

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at NSTAR as an intern

    Pros

    the pay at NSTAR is decent, decent on site gym, solid cafeteria, good exposure, good work/life balance

    Cons

    very old systems, no exposure to supervisor, lack of innovation, union breeds inefficient, most staff is old, unpleasant culture.

    No opinion of CEO
  10. Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Grad Intern in Westwood, MA
    Current Intern - Grad Intern in Westwood, MA

    I have been working at NSTAR as an intern (less than a year)

    Pros

    Good people, friendly and helping

    Cons

    Too far from the city

    Advice to ManagementAdvice

    You are doing a great job. If you can increase the sponsorhips, it would be a great chance

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Good Compensation…..Great Career Development….Excellent People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westwood, MA
    Current Employee - Anonymous Employee in Westwood, MA

    I have been working at NSTAR full-time (more than a year)

    Pros

    As a “millennial” coming out of college I was apprehensive of joining NSTAR being that they were known for their “traditional nature”. But since Google or Facebook wasn’t knocking at my door, I thought I’d give this company a shot.

    Two years later…… I’ve received a great opportunity to move up within my department, learned a wealth of knowledge from an excellent group of experienced co-workers and managers and couldn’t be happier with my decision!

    •Compensation – In my opinion, NSTAR’s pay is above market average. I’m not a compensation expert, but from my own research looking at similar jobs and companies in the Northeast, it seems fairly generous.

    •Career Development – NSTAR does a great job of developing their talent. Opportunities are there to be had; young job seekers should take notice!

    •People – Best part of NSTAR is the people. I know this may differ between departments, but the company culture and atmosphere really seems to foster a positive, respectful work environment.

    Cons

    •Distance – Personally coming from Rhode Island, the commute isn’t ideal. But the Westwood office does have a commuter train within a mile (Route 128), which is very convenient. They also provide free cab service to and from the train station. For those trying go green, this is a great perk!

    •Surrounding Developments- Currently I work in an industrial park. And while this may seems like a silly complaint, there are building developments being constructed at the bottom of the Westwood office hill. According to the Globe, they are planning to build a “Target”, “Nordstrom’s Rack”, “Wegmans”… hotels, restaurants etc. Not sure if having easy access to these establishments will be good for my wallet!

    Advice to ManagementAdvice

    If Tom May were sitting in front of me right now I’d thank him for the great job he’s done with the merger of NU. I am proud to say that I now work for a “Fortune 500 Company”! If anything else, it just adds merit to your resume if working here.

    Recommends
    Positive Outlook
    Approves of CEO

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