NTB

  www.ntb.com
  www.ntb.com

NTB Reviews

Updated December 16, 2014
Updated December 16, 2014
42 Reviews
2.4
42 Reviews
Rating Trends

Recommend to a friend
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Lawrence C. Day
8 Ratings

Employee Reviews

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  1.  

    Pleasure to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at NTB full-time (more than an year)

    Pros

    Good hours, well known company, commission and hourly, and the ability to transfer to other stores

    Cons

    Commission plans change often, Could make $35,000 on year and $25,000 the next with the same sales. Pricing of service continues to go up as well as sales quotas.
    Remove commission for using coupons they send out.
    Tend to have the highest cost of service out of their competitors

    Advice to ManagementAdvice

    Don't punish the salesman for coupons sent out by corporate.

    Recommends
    Neutral Outlook
  2.  

    Tire Technican

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tire Technician in Gaithersburg, MD
    Former Employee - Tire Technician in Gaithersburg, MD

    I worked at NTB part-time (less than an year)

    Pros

    Learned effectively how to put on/take off tire. But training was very poor, basically learned by trial and error.

    Cons

    Management is horrible. At least at my location. Managers have no idea how to run shop and are constantly arguing with everyone, even employees. Training was horrible and taught by foreign mechanics unable to speak English or effectively communicate proper mechanical techniques.

    Advice to ManagementAdvice

    Be nicer to your employees, be more mature and act professional.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Sales was backbreaking.

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at NTB

    Pros

    If you like sales. This is for you. There were always customers and there were always incentives

    Cons

    The insentives were not very good, and the turnover rate in sales was terrible. The managers certainly let you know you were replaceable...

    Advice to ManagementAdvice

    Send employees to training.

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  5.  

    awesome learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Minneapolis, MN
    Current Employee - Store Manager in Minneapolis, MN

    I have been working at NTB full-time (more than 3 years)

    Pros

    Fast paced, high energy. Great benefits, huge advancement opportunities. Good upper management with positive attitudes.

    Cons

    Long hours, very hard to balance work and home life. Lower end of the pay scale. As good as the upper management is, they have very little power to make needed changes that are needed.

    Advice to ManagementAdvice

    There needs to be a better pay plan for the entry level employees to keep them around.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    no work life balance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NTB

    Pros

    there are none that I know

    Cons

    no work life balance here

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Company keeps changing directions. No clear vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NTB

    Pros

    Good employees at the store level

    Cons

    Field and corporate management do not have a clear vision to where the company is going.

    Neutral Outlook
    No opinion of CEO
  8.  

    Service Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Chicago, IL
    Current Employee - Service Manager in Chicago, IL

    I have been working at NTB full-time (more than 5 years)

    Pros

    I like my direct management. There is a lot of latitude and you have a lot of freedom.

    Cons

    It is ciaos at all levels at all time. They pay entry level employees the minimum which makes managing people very difficult because they posses no drive what so ever.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Fast paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SERVICE ADVISOR in Marietta, GA
    Current Employee - SERVICE ADVISOR in Marietta, GA

    I have been working at NTB full-time (more than an year)

    Pros

    Career opportunities, the whole shop works as a team

    Cons

    low pay, long work days

    Advice to ManagementAdvice

    more on the job training

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Eh not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechanic in Saint Louis, MO
    Former Employee - Mechanic in Saint Louis, MO

    I worked at NTB full-time (more than an year)

    Pros

    Pay was decent. Benefits not bad

    Cons

    Long hours
    Pushy salesmen
    Poor customer service

    Advice to ManagementAdvice

    Quit trying to push wallet flushes down customers throats.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    I loved working at NTB.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic in Rockwall, TX
    Current Employee - Mechanic in Rockwall, TX

    I have been working at NTB full-time (more than an year)

    Pros

    The pay is great. Unlike Most of the other automotive companies that pay flag rate, NTB pays commission based on your level. it goes 16,18, & 20%

    Cons

    Other people trying to diagnose vehicles for you and then you having to turn around and do the work on the vehicle and when they diagnose it wrong then it is on you.

    Advice to ManagementAdvice

    Let the mechanics do their job. don't try and do their job for them.

    Recommends
    Positive Outlook
    No opinion of CEO

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